I ordered my movie in late August 2012 and my card was charged for $19.99. I got a confirmation email saying my movie had shipped and then by mid September I still had not received my movie so I emailed them. They apologized and assured me that they would send out another copy free of charge. By the end of September I still had not received the original movie or replacement. I have emailed them numerous times and now they do not even respond to my emails. This company is definitely a scam! Do not order any movies from them unless you want to pay for a movie that you will never get.
The complaint has been investigated and resolved to the customer’s satisfaction.