Seed4Safety review: Unauthorized charge

Below is what I sent to WIX which will give insight. -- I was recently charged for a three year account renewal, even though I believed I had fully closed my account more than two years ago. The auto renewal was processed using a payment method that remained associated with the site. Because the email linked to the account had already been deactivated, and due to my daily responsibilities, I did not become aware of the charge until my credit card company alerted me to a late fee.
I have made several attempts to clarify the situation with Wix. They can clearly verify that the site has been inactive for over two years, yet they have not acknowledged or addressed the circumstances. It is unreasonable to expect me to pay a substantial fee for a service that was deactivated with their assistance.

Given Wix’s refusal to resolve this matter appropriately, I feel I must report this issue to the relevant agencies, such as the Federal Trade Commission Consumer Sentinel Network as a deceptive business practice so one of these agencies can investigate or warn others.