Southern Energy Homes reviews and complaints
Roof
We purchased a triple wide SE home in September 2013 and have nothing but trouble with the roof leaking in one section. First reported while still under warranty they came out supposedly fixed the problem but we are still having the same problem and of course no warranty. The customer service {lady} is rude and is unwilling to help in any way. Only thing they can say is you are out of warranty even though the problem occurred during the coverage and was never fixed. The workers they sent out were a joke, looked like they had no idea what to do! I woiuld not recommend this home to anyone. Absoutly the worst service I have ever dealt with.
Country of complaint: United States
Address: Addison, Alabama
ZIP: 71411
Website: sehomes.com
Roof leak denial leaves family in moldy fire hazard
Southern Energy Homes know nothing about customer service. I bought one of their homes not even four years ago now. Late within the first year the roof started leaking through some light fixtures. I called the salesman when I started experiencing these problems. His suggestion was to hire a roofer. I tried calling the customer service department to tell...
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