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Upset

Los Angeles, US
Registration date: Dec 19, 2008
0 helpful votes

Upset’s complaints

Dec 19, 2008
7:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We booked a holiday in Asia through asiarooms.com. Unfortunately, my mother died and so we had to cancel the reservation. We telephoned the telephone number on their website, which we were surpised to read was not (as stated) located in Singapore but in Thailand. The service staff was very unfriendly and unsympathetic to our story. They said "ok, ok, we...