The complaint has been investigated and resolved to the customer’s satisfaction.
I have found both Deb and Willie to be very helpful. Some idiot took a propane knob off the cart, couldn't find a suitable replacement...and they sent me more than I asked for via next day. Same with a hub cap like cover for one of the wheels that popped off, they just sent a replacement when I just asked where I could get one. I consider them both friends and advisors. I can't say enough good about them!
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm not THE expert and not making millions, San Angelo, TX., is a small place (about 100, 000 people) without a lot of foot traffic. But, I now have two employees (young college girls) plus my wife and kids helping. I am getting ready to expand this year...maybe with a stand and probably another cart (I think the carts will make more than a fixed location...
The complaint has been investigated and resolved to the customer’s satisfaction.
i am just thinking ahead for summer of next year. i might be intrested in you guys making one for me in that size. The cart i purchased from you guys is great, i like everything about it. I was wondering if you guys do custom jobs; now that i know you do i will let you guys know. I drove all the way to your NY office from Pa to purchase the one i have now...
The complaint has been investigated and resolved to the customer’s satisfaction.
Will,
I just got off the phone with you. I wanted you to have my e-mail address, so I decided to send you this brief note. Again, THANK YOU for getting me into this business. Things are going great. I'm doing about $600 - $700 a day during the week, and around $1000 a day on the weekends. Good stuff. As you remember, I had kind of gone under in the real...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi Will,
I was just doing up my year end books here and was trying to locate your tax number on my receipt.
If you wouldn't mind forwarding that to me - that would be great.
We had a good first summer with our new cart. Still working out a few kinks and getting my son used
to running it on his own. We had some great events, and next summer when he can...