The complaint has been investigated and resolved to the customer’s satisfaction.
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On April 26, 2021 i placed a flower order with Bloomex for flowers for my mother's 90th birthday to be delivered on April 20, 2021. She is all alone at her retirement residence and was looking forward to receiving the flowers as a birthday gift. The order was not delivered and still has not been delivered today (April 29, 2021).
It should be noted that the...