Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Internet and Software Ookla
Ookla
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Ookla Customer Service Phone, Email, Contacts

Ookla
reviews and complaints

Ookla's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.ookla.com
www.ookla.com

Learn how the rating is calculated

4.5 2 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Ookla reviews 2

ComplaintsBoard
E
12:00 am EST

Ookla Exceptional Service and Speed Test Accuracy

I recently used Ookla to test my internet speed, and I must say, I'm thoroughly impressed. The website is user-friendly, and the speed test results were accurate and quick to obtain. The detailed analysis provided me with valuable insights. The experience was seamless, and I appreciated the transparency in displaying the data. Ookla has become my go-to platform for speed tests!

Read full review of Ookla
Hide full review
Helpful? 1 0
Share
More
Send message
Copy link
Report
  1. Pros
    1. Industry-standard speed tests
    2. Global server network
    3. Detailed performance reporting
    4. Mobile & desktop apps available
    5. Regularly updated testing technology
  1. Cons
    1. Limited Service Scope: Focuses mainly on internet speed tests.
    2. Privacy Concerns: Data collection practices may worry users.
    3. Ad-Supported Model: Free tests may lead to ad intrusiveness.
    4. Competitor Innovation: Rivals may offer more advanced features.

Is Ookla legit?

Our conclusion: Ookla stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Ookla's reputation as a trustworthy leader in their field. Customers can rely on Ookla's services, assured they're dealing with a highly reputable and fully legitimate company.

Ookla earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Ookla has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for ookla.com can be seen as a positive aspect for Ookla as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Ookla's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ookla.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ookla.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ookla as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Ookla have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Ookla and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on ookla.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

About Ookla

Screenshot Ookla
Ookla is a global leader in internet testing, data, and analysis. Best known for Speedtest.net, Ookla provides an array of services that revolve around internet performance evaluation and network diagnostics. Speedtest, their flagship product, allows users to measure their internet connection's performance, including parameters like download and upload speeds, as well as ping times.

Beyond individual testing, Ookla also offers enterprise solutions through Speedtest Custom, which enables businesses to manage and deploy their own branded internet test. This is particularly useful for internet service providers and businesses that require consistent monitoring of their network's performance.

Additionally, Ookla's NetGauge platform offers further customization and reporting features for enterprises, and their Downdetector service provides real-time analysis of service outages, which can be a valuable resource for both consumers and service providers in identifying and resolving service interruptions.

Ookla's data and analytics services are also noteworthy. They aggregate data from tests conducted across various devices and geographies to provide insights into global internet performance trends. This information can be instrumental for industry stakeholders in making data-driven decisions regarding infrastructure investments and network improvements.

For mobile operators, Ookla's CellMaps and CoverageRight tools offer detailed mapping solutions that help visualize network coverage and performance, aiding in network planning and optimization.

In summary, Ookla's suite of products and services is designed to help users, businesses, and network operators better understand and improve internet connectivity and performance. Their tools are widely used for both personal and professional purposes, providing valuable data and insights into the state of global internet services.
How to file a complaint about Ookla?

Here is a comprehensive guide on how to file a complaint or review about Ookla on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Ookla in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Ookla. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Ookla on ComplaintsBoard.com. Remember to use simple language and follow these steps to submit your feedback.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Ookla contacts

  2. Ookla emails
  3. Ookla social media
Ookla Category
Ookla is related to the Internet and Software category.
Ookla alternatives
Synthesia 1 review FindThatLead 1 review Startup Genome 1 review SpokeChoice 1 review StartupCafe.ro 1 review

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.