The complaint has been investigated and
resolved to the customer's satisfactionResolved Ohio State Waterproofing Company — Basement waterproofing system
resolved to the customer's satisfaction
We have been experiencing the basement water problem on and off for quite a long time after Ohio State Waterproofing Company waterproofed our Basement in later year 2006.
Ohio State waterproofing promised us a dry basement with a life-time warranty. We paid more than $13, 000 for waterproofing our basement in year 2006 and are continuing to pay Ohio State waterproofing each and every year for the life-time warranty. But the things that are really irritating are that we did not get a dry basement. We have to call them again and again for the same basement water problem. Ohio State waterproofing did do something recently try to fix the problem, but the fact is we still get standing water in the basement whenever it rains. We are thinking to get legal help. Thanks.