NorthStar VETS review: A distressing veterinary experience from start to finish
This review was chosen algorithmically as the most valued customer feedback.
Very disappointing experience with NorthStar. I was told my dog would receive CT scans, but they were not performed. Instead, I was required to proceed with other testing I questioned, and my dog was sent home while still bleeding. My subsequent concerns about the visit and charges were not satisfactorily resolved, the account was sent to collections, and I later learned that NorthStar’s president instructed staff to block my email address.
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