Menu
Register
Write a review File a complaint
CB Websites Review of Meet.Curve.com
Meet.Curve.com

Meet.Curve.com review: Returns - not compliant with my customer rights

M
Author of the review
10:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am trying to return 3 items of swimwear off an order of 4 items.

1 fits and I wish to keep it.

They are not sending me a return address to send back the other items which are tagged, unworn and have their crotch stickers (a request from them) still attached. I have sent pictures of all 3 as per there request.

They keep offering me a partial refund (1/3 of the cost of my order) and a $5 voucher for me to keep the items.

I do NOT want to keep the items - I want a full refund, that is in accordance with their returns policy, once items are unworn in original condition etc..

I understand I must incur the cost of postage and I am fine with that but they won't send me the returns address.

I am getting furios with this company as have asked 7 times for their returns address.

PLEASE PLEASE HELP ME,

Mairin O Connell (order no MUK230606221730881)

Desired outcome: A simple refund!!

View 0 more photos
0 comments
Add a comment
Trending companies