I am trying to return 3 items of swimwear off an order of 4 items.
1 fits and I wish to keep it.
They are not sending me a return address to send back the other items which are tagged, unworn and have their crotch stickers (a request from them) still attached. I have sent pictures of all 3 as per there request.
They keep offering me a partial refund (1/3 of the cost of my order) and a $5 voucher for me to keep the items.
I do NOT want to keep the items - I want a full refund, that is in accordance with their returns policy, once items are unworn in original condition etc..
I understand I must incur the cost of postage and I am fine with that but they won't send me the returns address.
I am getting furios with this company as have asked 7 times for their returns address.
PLEASE PLEASE HELP ME,
Mairin O Connell (order no MUK230606221730881)
Desired outcome: A simple refund!!