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Ok, well a few years back i bought a very expensive Henredon Cavalier Chest. About $4000. And then all of a sudden my handle just came off. I love my chest to death, but then i go to call upHenredon and they said it would be $25 to replace it. But first of all people don't just buy $4000 chests to have crappy customer service. Im re-thinking of buying Henredon again. I love there furniture, but you cant have bad customer service. Henredon can you please send me out a replacement, so i can continue buying your products.
I bought Henredon furniture 2 years ago (sofa and chair). The leather faded and some parts of the sofa have holes. Expensive furniture and terrible quality. The store I bought the furniture from do not want to do anything about it. Henredon should be ashamed at themselves.