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This company has very poor customer service. After raising our trash pickup rates mid-year without any notice and constantly overbilling us, we cancelled our service on 28-Dec-2021. After 9 weeks, the company still has not picked up the trash bin. Each email or phone call we are told it will be picked up soon. Today (28-Feb-2022), their email replies inform us they don't know when they will be able to pick up their trash can.
Desired outcome: For the company to pick up their trash bin and remove it from our property promptly.
To whom may concern my name is Valencia Lindsay, and my Capri that thrown garbage man to waste management Brimfield Illinois very valuable to me and trying retrieve the aqua marine Capri pants store no longer open sold them along pullover hoodie that a black want the waste management make exception took long time respond to me by supervisor see if can search since day one first notice gone search the truck but did nothing no didn't want search truck now Landfill when only been week now been about month and two weeks for capris In case of it not being buried in landfill if buried if can dig up landfill see if can retrieve my capris. Im trying to see who work on June 23-first week July. I don't want to hear about it being too late want to retrieve my clothes believe still in tack in garbage more likely not buried under a lot garbage. I would like talk to James Fish CEO higher up landfill manager Steve Hamburg to see why refusing help find my clothing. I don't mind if soil or anything just want to retrieve my Capri aqua marine color. My number [protected]. Thanks