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CB Photo Services Review of Eyes Wide Open Photography
Eyes Wide Open Photography

Eyes Wide Open Photography review: Unprofessional and Untalented Photographer 3

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Author of the review
12:09 am EST
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I did NOT enjoy my "photography" session with Marie Reindl. She claims that she's been taking photos for YEARS which is hard to believe given the photographs i received and the way she was "directing" me. She informed me she was "self taught" which was VERY apparent in my photos and she still has a lot to learn. Maybe she should spend some of the money she's practically "stealing" from clients and go take a few classes. She is a young girl trying to pass her "photography" off as an easy pay day. I was amazed when she informed she does wedding photography.

To say she is unprofessional is an understatement. Not only does she dress provocatively and act it but she tries to get her clients "buzzed" so they will relax. if i wanted a drink, i would go to a bar not my photographer. Maybe if i felt comfortably in her photography skills i would have relaxed! You can also tell that she does not edit all of her clients the same, and is selective about who she actually wants to do a good job for. But my biggest complaint is that she did not take the time to actually consider what I wanted and CONSULT me, her client. She cut our session short saying she just wasn't happy with the lighting but i overheard her phone call saying she was trying to "wrap things up". It took months before i saw any proofs.

AFTER RESEARCH, MARIE REINDL IS NOT A PHOTOGRAPHER. NO ONE SIGNS CONTRACTS AND SHE DOES NOT DELETE HER CLIENTS PHOTOS OR GET PERMISSION TO USE THE IMAGES! SHE DOES NOT SHOW VERSATILITY IN HER WORK AND IS A DISASTER TO WORK WITH!

BUYER BEWARE! This so called "company" is a joke as is the "photographer."

3 comments
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BMEW
, US
Sep 12, 2012 6:36 pm EDT

Wow. I wish I had come across this page before I chose Marie as my photographer. I am currently having issues with her. I found her site via Google, and it looked good. She was very helpful in recommending wineries for me to do my surprise engagement at, and I wanted her to capture it all on film indiscreetly. I am a recent hobby photographer, and even I could tell within 3 minutes of our session that Marie was not a professional, but it didn't bother me. I just figured that most people do not have the moment they got engaged on film, so it was better than nothing. After my proposal, we did a shoot around the winery, and I paid her. She stated that I would have the photos in 3-4 weeks and she would post them on her site as she was editing them...Well, it has now been 8 weeks and I have contacted her NUMEROUS times about the photos only to get excuse after excuse. In week 4, she said they were done and she was mailing them. In week 5 1/2 she said that her son got sick. In week 7, she was mailing them that night. I told her to mail them ASAP and give me the tracking number. She said she'd do this last Saturday, and it didn't happen. I emailed her Sunday, and today is Wednesday and she replied that she was out of town, and she'd mail them and give me the tracking number today. Well, today has come and gone too.

Before I paid her. She was responsive via phone, text and email. After I paid her, she has never answered her phone or returned calls. She responds only to email and it takes 4-7 days to get a response. And she didn't reply to texts either.

I informed her several times that we wanted to use the photos for our Save the Date mailings, but I guess that didn't matter to her as she never sent them anyway. She seems very nice at first, but she has proven to be unprofessional and a bit of a liar.

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Nick Halpin
Gabriola, CA
Apr 17, 2011 11:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please do not confuse this photographer with Nicholas Halpin of Eyes Wide Open Photography on Gabriola Island, BC, Canada: www.eyeswideopen.ca

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amandas mommy
, US
Mar 18, 2011 11:12 pm EDT

I have used this photographer and know many other people that have as well and I think she is both very talented and very professional. If you had a bad experience with her then you are in the minority.