Deziner Granite — Non-delivery of services and fraud
Name: D.E. Janse Janse van Vuuren - [protected]
Mandy Janse van Vuuren - [protected]; [protected]
Address: Warehouse No 3, Mitchell Street, Pretoria West, 0183
After taking a 70 % deposit on 14th July, they promised to install granite countertops within 2 days. After about two weeks and numerous attempts at trying to get them to come and install the countertops, I asked for my deposit of R1000.00 back and this was agreed to by Mandy Janse van Vuuren. This reimbursement has been promised on at least four occasions, but, to date, I have received nothing back. I have sent SEVERAL (around 100) SMS and e-mail reminders to them, but to no avail.
I believe that they are scamsters that operate under the following names:
I know for a fact that I am not the only person who has been taken by them as I found an article on ‘Hello Peter’ by a lady complaining about a Dave Janse van Vuuren of ‘Creative Granite’ also operating out of Pretoria West with virtually an identical story – 70 % deposit, no granite tops.
I have told them that I will be lodging this with ‘Small Claims’, but I do not know what else I can do, or even whether the address provided by them is legitimate.
Furthermore, I have provided a tax number for them (as given to an associate), but I think it should be noted that no vat reg number or co reg number is provided on their quotation. Beware!