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CB Collection Agencies Review of DCM Services, LLC
DCM Services, LLC

DCM Services, LLC review: Harassing calls and letters 1

T
Author of the review
6:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I just received a letter in the mail regarding my late Mother's outstanding bills from DCM Services. She passed not even 2 months ago. Wondering what company they do collections for, I did some research online and see that the majority of people are saying it's for Discover card. My Mom HAS NEVER in her life had a Discover card. I called the number off the letter and explained this to the rude lady on the phone and she basically called me a liar and asked ME to pay off the balance! I explained to her again that there is no account with Discover, and I sure as hell know that I am not held responsible for any outstanding debts owed. Look lady, I understand you have a job to do, be it as crappy as it is, but you're NOT listening to me! Never once did she ask for a copy of the death certificate which only confirms the fact in my mind that this is not a legitimate letter and a scam.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Always be alert
, US
Dec 06, 2013 6:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

First of all, I am very sorry for your loss.

This company is a new low in debt collection. They specialize in collection debts of the deceased. From what you describe they are breaking federal law. Don't waste any more time with them. It won't do any good. They simply don't care about anything but getting paid. that's the sad truth. Find a consumer advocate attorney in your area by going online to www.naca.net. They specialize in dealing with ### like this. Most of these attorneys have free consultations. Best of luck,