Datadog’s earns a 1.0-star rating from 1 reviews, showing that the majority of monitoring platform users are dissatisfied with their service and tools.
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Disappointing Experience with Datadog
As a potential customer considering Datadog for your monitoring needs, I must share my disappointing experience with the service. Several users have reported issues with billing, overcharges, and poor customer support. From hidden costs to misleading pricing, Datadog seems to lack transparency and fair business practices. Additionally, the aggressive email marketing tactics and difficulties in canceling accounts have left many feeling frustrated and dissatisfied. Considering these reviews, it's crucial to approach Datadog with caution and thoroughly evaluate your options before committing to their services.
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Pros
- Comprehensive monitoring suite
- Real-time data analytics
- Scalable cloud-based platform
- Seamless third-party integrations
- User-friendly visualization tools
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Cons
- Premium pricing compared to competitors
- Steep learning curve for new users
- Limited historical data retention
- Can be resource-intensive on systems
Is Datadog legit?
Datadog earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Datadog. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Datadoghq.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
A trust mark has been identified for a datadoghq.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up Datadog and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Datadog
The company's suite of products includes infrastructure monitoring, which allows users to track the health and performance of their servers and virtual machines. Application Performance Monitoring (APM) is another key service, enabling customers to trace requests across web applications to diagnose performance issues. Datadog also offers log management solutions that help businesses aggregate and analyze logs from various sources for troubleshooting and security.
For teams practicing DevOps, Datadog provides a platform to monitor and optimize application development and deployment. Their Continuous Profiler tool assists developers in identifying and fixing performance bottlenecks in code. Additionally, Datadog's Security Monitoring product is designed to detect threats in real-time across the network, applications, and logs.
Datadog's platform is built to be scalable, catering to businesses of all sizes, from startups to large enterprises. It integrates with a multitude of other services and tools, making it a versatile choice for organizations that use a diverse set of technologies.
The company's offerings are subscription-based, with pricing tiers that vary depending on the volume of data processed and the number of features utilized. Customers can choose from various plans to suit their specific needs, with the option to add or remove services as their business requirements evolve.
Here is a comprehensive guide on how to file a complaint or review about Datadog on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button at the top right corner of the ComplaintsBoard.com website.
3. Writing the title:
- Summarize the main issue with Datadog in the 'Complaint Title'.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Include relevant details about any transactions with the company.
- Describe the nature of the issue.
- Mention steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Datadog on ComplaintsBoard.com.
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Datadog contacts
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Datadog phone numbers+1 (866) 329-4466+1 (866) 329-4466Click up if you have successfully reached Datadog by calling +1 (866) 329-4466 phone number 0 0 users reported that they have successfully reached Datadog by calling +1 (866) 329-4466 phone number Click down if you have UNsuccessfully reached Datadog by calling +1 (866) 329-4466 phone number 0 0 users reported that they have UNsuccessfully reached Datadog by calling +1 (866) 329-4466 phone number
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Datadog emailsinfo@datadoghq.com100%Confidence score: 100%
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Datadog address620 8th Avenue, 45th Floor, New York, New York, 10018, United States
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Datadog social media
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