car history has a page that pops up when using their services from PUBCAR this page will lock you into a 24 month subscription without authorization. I contacted my bank immediately and froze the account as well as contacted the PUBCAR company who stated they issued a refund via US Mail and cancelled the subscription. This was on Thursday July 6. I went to the bank to get a new card on July 11 and there were 14 additional attempts to charge my card made by PUBCAR since the alleged cancellation of the subscription Contacting Pubcar again they stated there was a cancellation but no refund noted then proceeded to inform me that the refund would be into my account (not via US Mail) what was originally 10-14 days to receive has now turned into 15-21 days. Very sketchy and hope no one else falls prey to these scam artists. Consumer affairs has multiple complaints stating the same thing promises of refunds and never receiving them as well as subscription cancellation promises and accounts still being charged months later
Desired outcome: Complete refund as well as over draft fees of $34.95 refunded