Best Buy Canada

Bought iPad. Bought extended warranty - specifically because salesperson said if screen cracks it will be covered. I cracked screen. Wanted to have it fixed, buy another iPad, and a new cell. Was told I wasn't covered. Would cost over $300 to fix, so it was a write off and I should just buy new iPad. Left BestBuy. I went to small independent outlet. Bought new iPad, and cell - for less than I would have paid at BestBuy. They also replaced screen for free.

I used best buy for many years because it is close to my house, and has good hours. I never questioned their prices, and have bought a few warranties - though never used them. I am away for a few months at a time. When in Canada I replace, and purchase computers, cameras, etc. I could do one stop shopping at bestbuy. I will no longer be using Best Buy, or any other chain store. Panoptic observance: Service sucks. I do not want to encourage them.
It is nice that independent companies can see past the barcode.

This was at the Victoria Best Buy at Uptown location.