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On sept 23 2025 bsi was paid in full for a homeland we had with them it was posted to the Sept 30 2025 they were told not to deduct the loan from our bank account however on Oct 1 2005 they did anyway which has caused our bank account to overdrawn they will not replace the money until 15 business days neither will they release my escrow I have made several calls which has gone unNswered
Country of complaint: United States
Desired outcome: I want my money along with all overdraft fees caused by the m
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