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BlockFi Profile

BlockFi
Customer Service: Phone, Email, Contacts

www.blockfi.com

How to contact BlockFi customer service?

Phone numbers:
E-mails:
  • Support:
Address:

USA

Website:

www.blockfi.com

Frequently asked questions (FAQ) about BlockFi customer service
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- What are the ways to contact BlockFi's customer support?

BlockFi's customer support can be contacted via email, phone, or live chat through the platform's website.

- What are the customer support hours of operation?

BlockFi's customer support is available 24/7 via email and live chat, and phone support is available during business hours.

- How long does it take to receive a response from BlockFi's customer support?

Response times from BlockFi's customer support may vary, but most inquiries are addressed within 24 hours.

- Is there a dedicated customer support team for BlockFi's institutional clients?

Yes, BlockFi has a dedicated customer support team for its institutional clients.

- What is BlockFi's policy on resolving customer complaints?

BlockFi strives to resolve customer complaints in a fair and timely manner, and has a formal complaint resolution process in place.

- Does BlockFi offer personalized customer support?

Yes, BlockFi offers personalized customer support to its clients, including a dedicated account manager for certain account types.

- How can I check the status of my support ticket?

Customers can log into their BlockFi account to view the status of their support tickets.

- Does BlockFi offer customer support in languages other than English?

BlockFi's customer support is currently only available in English.

- What is BlockFi's social media presence?

BlockFi has an active presence on social media platforms including Twitter, Facebook, and LinkedIn.

- Does BlockFi have a community forum or online community?

BlockFi does not currently have a community forum or online community, but offers educational resources through its blog and newsletter.

- How can I provide feedback to BlockFi's customer support team?

Customers can provide feedback to BlockFi's customer support team through the platform's website or by emailing customer support directly.

- What is BlockFi's policy on data privacy?

BlockFi takes data privacy seriously and has measures in place to protect customers' personal information.

What are the ways to contact BlockFi's customer support?

BlockFi's customer support can be contacted via email, phone, or live chat through the platform's website.

What are the customer support hours of operation?

BlockFi's customer support is available 24/7 via email and live chat, and phone support is available during business hours.

How long does it take to receive a response from BlockFi's customer support?

Response times from BlockFi's customer support may vary, but most inquiries are addressed within 24 hours.

Is there a dedicated customer support team for BlockFi's institutional clients?

Yes, BlockFi has a dedicated customer support team for its institutional clients.

What is BlockFi's policy on resolving customer complaints?

BlockFi strives to resolve customer complaints in a fair and timely manner, and has a formal complaint resolution process in place.

Does BlockFi offer personalized customer support?

Yes, BlockFi offers personalized customer support to its clients, including a dedicated account manager for certain account types.

How can I check the status of my support ticket?

Customers can log into their BlockFi account to view the status of their support tickets.

Does BlockFi offer customer support in languages other than English?

BlockFi's customer support is currently only available in English.

What is BlockFi's social media presence?

BlockFi has an active presence on social media platforms including Twitter, Facebook, and LinkedIn.

Does BlockFi have a community forum or online community?

BlockFi does not currently have a community forum or online community, but offers educational resources through its blog and newsletter.

How can I provide feedback to BlockFi's customer support team?

Customers can provide feedback to BlockFi's customer support team through the platform's website or by emailing customer support directly.

What is BlockFi's policy on data privacy?

BlockFi takes data privacy seriously and has measures in place to protect customers' personal information.