Menu
Login
Sent me a bill a year ago that at that time was over a year old for $76.87. Called customer Service a total of 5 times during the past 2 years. Talked to 5 different people at Walgreens and all said that I do not owe that anything.
"Richard" for Walgreens even said that it was Walgreens mistake and DO NOT PAY THIS BILL of $73.87. He said this on 7/18/22. Check the phone recorded tape.
After receiving a bill for the $73.87 for the 4th time I wrote an intensive letter telling them all whom I talked to and that I do not owe them anything. I asked to talk to a supervisor 2 times and both times I was denied and was asked to call back at a different time. ? Why was this. No explanation given.
I am being harassed about this bill even though people at Walgreens said I do not owe anything. I am feed up with no one giving me any answers or trying to explain to me why everyone says I do not owe anything, but I still receive this bill. I have asked them numerous times to check the phone call recordings that I have given them all the dates and see how their employees say I do not owe them anything. It was their mistake. Please help me in getting this resolved.
The number I am calling for customer service is [protected].
They say they record all calls so this should be easy for them to figure out.
Now they are turning this over to a 3rd party collections agency.
Please help. I am a 70-year-old retired veteran and do not need this harassment.
I have talked to Daja, Faith, Cindy,Jackie and Richard
Thank you
Rich Galya