Game Vault’s earns a 1.0-star rating from 29 reviews, showing that the majority of gamers are dissatisfied with purchases.
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Took my winnings and froze me out
I won 300 plus dollars on the volcano slot game. As soon as I asked to cash out my account was froze and I was told I can't have my winnings. I got lucky and won I did nothing wrong I would like my winnings. Then I was told by lucky 2.0 that they would figure this out for me but they can make me a new account in a different game and took my money from there also. I just want to cashout what I won fairly. Please I did nothing wrong and I'm not going to be that lucky again. 300 plus dollars isn't even a huge amount but it is to me and why was I frozen out of my account also
Recommendation: Don't tell people 24/7 cashout and then keep the money and lock them out
Game Vault complaints 28
Bad servicers
4999254 thats my account. The platform dealers did not cash me out at the 70 dollars we agreed upon saying i tried to hack the platform. Please get me my money. I never hacked anything. They blocked me from contacting them but left my actual game acount open. They scammed me out of my money on false accusations.[protected]@gmail.com4077148399Thank you.
Claimed loss: 70.00
Desired outcome: My money
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Come on cash slot machine
On April 13, 2024 I was playing the game come on cash at approximately 11:45 AM and I won $1000. My account was frozen. I never received the money and I have pictures. I screenshot My winnings. My ID number is 4766056. My username is Ashl720 I have played this game and never had problems like this. I go through a lady on messenger through Facebook.
Claimed loss: Basically, I lost $1000 because I won the thousand dollars and did not receive it
Desired outcome: I would like the thousand dollars that I won fair and square I play a lot of money and I finally won and I cannot get the money that I won is not fair a glitch in the system that’s not right What I was told
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miraclez.me /game vault game;wild x trio( issue with recieving correct winnings $)
04-09-2024
was playing new game 'wild x trio' was betting one dollar ,hit 3x and 6x on same like which paid 18$ and prior to this win I had 12 to 15$ after the fallow play I showed a balance of $19.26
vendor) miraclez.me
user profile info) Renfro396
ID# 3932813
contact ; dale renfroe. [protected]
email @[protected]@yahoo.com
pls respond at earliest convenience
Claimed loss: shorted 20$
Desired outcome: would appreciate if staff would look over the activity during my first 5 min of play on April 09'2024 verify error and issue a corrected amount to my account
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Is Game Vault legit?
Game Vault earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
Gamevault999.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Game Vault and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Game Vault's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 1 complaints being resolved.
- There was some difficulty in evaluating or examining the information or data present on the gamevault999.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to Game Vault. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Gamevault host
I have put a lot of money into my account and I finally got it to 450 and I planned on tipping 250 and having 200 cents to myself and as soon as I asked to cash out the host blocked me and now I am stuck. This makes me livid. The incident took place on April 5, 2024 at 4:15 pm. The host was high stake gamevault JUWA xgames Orion star and Milky Way. They also have done the same thing to my husband.
Claimed loss: $450
Desired outcome: To have the issue fixed and the money sent.
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Game vault fraud
I was playing wheel of fortune on game vault I was at $68.50 someone logged on kicking me off I reported it to game host my password was reset and my balance was gone game host said it's all played it but the game log showed a game ive never played must have been friend noone had my password I have screenshots of all messages I know it was the game host please fix this
Claimed loss: $68.50
Desired outcome: Refund and game host fired
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No payment
I hit playing gamevault but it did not add the funds to my winnings. I have screen shot and everything but they won't cashout my winnings because it didn't add it. The guy made me close it down and reopen game which took me out of it. now he refuses to pay me my winnings even though I got proof I hit it. Can someone contact me to fix this...[protected] my name's bruce
Claimed loss: 10,000$
Desired outcome: I'd like my winnings cashed out to my cashapp or funds out on my account in game so I can cashout.
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Gamevault platform and the host Luckyland sweeps
I was playing Game vault under luckyland sweeps A (Facebook page Luckyland Sweeps). Had it up to just over $128 and was booted off. When I tried to log back in my password was changed. Then Luckyland Sweeps tells me that there was no balance on the game. It went somewhere! They refuse to look into which only leads me to believe they were responsible.
Claimed loss: $128
Desired outcome: I would like my money
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User frozen during free spins they kicked me off
Ok while playing on 3 different occasions I was kicked off during free spins. It was firelink and flame combo. I believe this is my handler because everytime I’m winning this happens. They payout wrong and tell me today that I shouldn’t play gamevault because the developers are messing the game up. They took no responsibility and put everything off on someone else. They constantly steal money and are crooks pls help me
Claimed loss: Ok I lost at least 50/60 dollars today alone there is alot more but I have no pictures only for today
Desired outcome: Please refund me asap and I feel like they should be held responsible
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Adam brasko gaming
I paid Adam numerous time on cash app to play game vault well wen I finally won $68 after hundreds of dollars of not winning. He says there's a 72 hr rule u have cash out with in. Well I said ok and looked at times screen shotted it sent it to him and said I still have 2hrs left he then says rules are rules well if rules are rules why'd I get cheated. This is horse crap I have all proud and multiple witnesses to this..
Claimed loss: $120
Desired outcome: Id appreciate Adam fired and my money giving to me that I earned and won fair and square
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Payment not received
I had uploaded $10 dollars to one of the Facebook gaming platforms. Tje facebook page is called Para Casino 777 and they support game vault. I won $112 and some change. The platform is now refusing to cash out my winnings and has blocked me from communicating with them. I just want to make people aware of this matter so it does not happen to other people who put the trust in this Facebook platforms. This business has refused to give me the money I have won and will not refund my money back I put into the game. I have screenshot of the messages between this business as well and a picture of my winning in the game. I am having trouble uploading them in this report, but if you would like I can email them once I get a respond. Please help me. I don't know what to do in this type of matter. I am a single mother and I just want people aware of what is happening
Claimed loss: $112
Desired outcome: I would like a response about my winnings
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Cashing out
On Wednesday February 21st a gamevault account was set up for me using Bada Bing my username Crystal22gv1. Today Saturday February 24th I played and won $55 I sent my platform information letting them know I was ready to cashout and the informed me they did not set up that account for me however I screen shot our previous correspondence and sent it to them yet they continued to deny setting up my account. Later in conversation they offered to load $5 for my inconvenience which I declined. Because there was no resolution in this matter I chose to reach out to you guys. I have screenshots of all of our correspondence as well as a screenshot of my winnings if you need it. I thank you in advance for you attention to this matter and look forward to working with you in an effort to resolve this matter.
Claimed loss: $55
Desired outcome: My winnings cashed out in a timely manner.
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Online slots rigging
On February 26,024 at about 12 noon I was playing the online slot game game ball whenever I hit a jackpot of $500 after the jackpot had hit the zero on the very end for about five seconds pause and then all of a sudden rolled up and gave me a $5 win this is the 4th time that's happened to me I hit jackpot on cash machine too it said jackpot clears day 5...
Read full review of Game VaultGolden wheel
Was playing the Golden wheel when I had 00 and nothing else popped up well it did The respin where the 00 stays any other two slots spin. Well a five popped up and it would have made my winnings to be $50. But that's not what happened instead the double zeros glitched out of there and went to a store instead was the zero should have been locked in there and I was only awarded 50 cents instead of $50
Claimed loss: 50
Desired outcome: Login info is jesse_g0077Same username and password are the same
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Did not give me the amount of money that I won
Well when you look at the picture you will see I landed on fireballs there's five of them the only four of them have anything on the fireball so that at least should be an amount of money I won but I didn't and it only gave me $4.65 and that will show you on the picture also.
I have been messaging the people about it and they act like they don't know nothing about it and they said that they can't do nothing about that they're not allowed and the day this happened was December 22nd 2023 and I was 11:30 p.m. and they have not done anything except for give me the runaround.
Claimed loss: $36,377.80
Desired outcome: To receive what was shown lost
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Cashier Rip off
I had noticed some of the bonus’s, and payouts were always off. I couldn’t put my finger on it until I started asking and not depositing money into my account. If they were short, they would say it would be made up next deposit or some sort of excuse. And never follow through with it. I asked for an explanation after so many mistakes. They wouldn’t answer the question. They would not give an explanation or an apology. Just flat out rude. This is my first cashier on GV, and I enjoy the game. But cashier with the telegram username @rambo_john28 is not the one you want to handle your account and money
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Game play and payout is incorrect
I've noticed this problem many times but still enjoy playing however this time I was able to capture a screenshot of the win and the actual payout for the win. According to the game I should've been paid 250.00 for the win picture attached but it only credited me with a 0.20 win, obviously that is way wrong.
Thanks for the prompt and fair response,
Daniel Wolf
Claimed loss: 249.80
Desired outcome: Credit for my 250..00 win
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Payment not received
I signed up under Foxy Casino 777 through a Facebook post. I specifically asked for the minimum/maximum cash out amounts and was told 60 minimum/$8k max. I asked for a $20 deposit if it would have the same cash out, but didn’t think to ask about the minimum. So I was at $70 and tried to cash out. I was told the minimum was 120, but if I sent another 20, I...
Read full review of Game VaultGame vault apk
Jan.27, 2024 3:20pm
I use this app for online gambling and I noticed earlier that during the spins on the golden wheel game my balance would deduct two dollars on one dollar play and then it wouldn’t reflect the win correctly or would just keep deducting more than I was betting per spin. This happened on more than one occasion. But today I added 11 dollars for play and i only spun the wheel for probably half the amount that I was seeeing deplete from my cash balance.
Claimed loss: $16-25
Desired outcome: Please update my balance and address the technical issue in the game so that it doesn’t happen anymore. As well as consider how the money it’s stolen prior. My user name is blinvault.
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Casino hub
Yes id like too report on a platform that uses yall the platform is called casino hub. This is what they have did I started the account last night at first they keep telling me that yall was haveing issues after I sent my deposit trun make me get on anouther game finally they got my accoumt. So I played it and thisp morning I messeged them wanting too cashout. They keep ignoring me and then said there was a limit now. I have screen shots of the account with the money still on there 130. Well now I got back on there and they have took the money off. And blocked me from being able too message them that is so unprofessional. And is really straight stealing so what do I need todo. And if anything I think yall should cut that platform off cause that makes yall look bad plus all the other games. Please help me figure it out. Thanks
Claimed loss: 130.00
Desired outcome: Stolen
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Fire links on game vault
December 18th 5:12 pm I was playing on game vault through ranger sweeps. I was playing ultimate fire links and hit the bonus for the fire balls there were 6 balls on the screen two of them were $45 one of them said $3.60 one said $1.20 one said nothing and the other said mini. It played the bonus game all the way through and at the end when it was counting the balls it just didn’t count the two that were $45 and it didn’t count the mini. This is the second time I’ve hit the mini and it paid me nothing. The first time I settled for the word glitch. I’m not settling this time. Paying me all the bonus balls except for the 2 that were $45 and the mini bonus does not seem like a glitch to me. A glitch would’ve not paid me anything
Claimed loss: $31,952.96
Desired outcome: I would like this paid in full.
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About Game Vault
Overview of Game Vault complaint handling
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Game Vault contacts
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Game Vault phone numbers+1 (214) 489-1152+1 (214) 489-1152Click up if you have successfully reached Game Vault by calling +1 (214) 489-1152 phone number 6 6 users reported that they have successfully reached Game Vault by calling +1 (214) 489-1152 phone number Click down if you have UNsuccessfully reached Game Vault by calling +1 (214) 489-1152 phone number 7 7 users reported that they have UNsuccessfully reached Game Vault by calling +1 (214) 489-1152 phone number
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Who do we contact to shut these Facebook users down So many of them cheating us honest players out of our money What can I do Did anyone get contacted by Game Vault Did Game Vault refund anyone's money to them What is the outcome of complaining to Game Vault Please share your experiences with me Thank you
I had 87 dollars on my account with Game Vault Spin and Win and a glitch occurred and took it off after I wanted to cash out. They show on record that it is there or on there and also was not touched or played with afterwards. But they said they cant act until customers support grants the permission to receive my money