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Zaxby’s Franchising Inc.

4805 Flat Shoals Pkwy
United States - 30034-5206
Customer Care
1 706 754 1122 0 2
1 706 754 1302 0 0

Zaxby's Complaints & Reviews

Zaxby's - South Carolina, Spartanburg - No hours for three weeks and then was taken off of schedule without notification

Posted: 2015-11-22 by    Theodor Wagner
Complaint Rating:  0 % with 0 votes
My name is Theo. I was hired in July and worked about 28 hours a week. I worked 28 hours a week in the summer, but my hours reduced when I went back to school. I worked about 10-14 hours a week but one day when I called in I was told that I did not have any hours. I was told that I was not assigned...

Zaxby's - Utah, Clearfield - Service

Posted: 2015-11-06 by    Reviewer75458
Complaint Rating:  0 % with 0 votes
Who designed their drive-up window at the Clinton, UT location? I like to have a menu in front of me when I order. The speaker where they take orders is no where near the menu. You have to drive around the building to get to the drive-up window or drive through several parking lots to get to...

Zaxby's - Service and rude employees

Posted: 2015-10-29 by    Reviewer19682
Complaint Rating:  0 % with 0 votes
Went thru the drive thru, when I paid at window I ask employee to make sure my order was correct. Employee never checked just handed me my food and slammed window shut. When I got home I found that I had no ranch dressing for my salad but also paid for extra. Drove back to speak with manager...

Zaxby's - North Carolina, Raleigh - Bonless chicken wings and fried cheese

Posted: 2015-10-14 by    Reviewer45664
Complaint Rating:  0 % with 0 votes
10/14/15 This is the second time I have been to this location: 8812 Harvest Oaks Drive, Raleigh NC Both times the wait was terrible and there was nobody in front of me at the drive through. 7 min is bad. I should have left. The first time the food was good, I got a salad. The second time the...

Zaxby's - Portion complaint

Posted: 2015-10-05 by    tevans78
Complaint Rating:  0 % with 0 votes
I have eaten at Zaxby's since the earlier to mid 90's in Statesboro, GA and have sinced moved to North, GA. I still enjoy their chicken fingers and crinkle fries but am appalled and how small the chicken fingers have gotten. Not to mention the price has gone up as well. I know meat prices have...

Zaxbys - Management

Posted: 2015-09-13 by    Reviewer45665
Complaint Rating:  0 % with 0 votes
This Zaxby's needs to stop using foul language in the kitchen area. I heard this from the front counter. They were screaming at the young kids working back there. I hope they get the management straight. Horrible how these kids were being treated....

Zaxby's - Tennessee, Ooltewah - horrible treatment of new employee

Posted: 2015-07-09 by    sorrytreatment
Complaint Rating:  0 % with 0 votes
As a brand new employee - my first job, I was excited that this company hired me. I was really looking forward to working here. First day ended and dreaded coming in for my next shift. After 4 days of daily degrading treatment by the assistant managers and some of the cashiers, I quit. There...

Zaxbys - Alabama, Decatur - Rude manager and employees

Posted: 2015-07-06 by    Anonymous73
Complaint Rating:  0 % with 0 votes
The manager Eddy (Eddie) Bradshaw is very rude and disrespectful. He feels as if he can talk to his employees any type of way. I was told he makes the employees cook food that falls on the floor. He has his favorites who he let do anything, which they never work. Another huge problem is the...

Zaxby's - Alabama, Clanton - Terrible food, unconcerned management

Posted: 2015-04-04 by    DyrenAarona
Complaint Rating:  0 % with 0 votes
I ordered a chicken plate from inside a few hours ago and I have to say it was a terrible experience, not just for me, but for everyone else in the dining area, too. While waiting for my good (45 minutes for some chicken and fries, by the way) I counted 6 consecutive orders that were wrong and...

Zaxbys - Alabama, Greenville - Sick employee

Posted: 2015-04-04 by    stantondean
Complaint Rating:  0 % with 0 votes
I just left this location, I was in restroom with employee vomiting, running fever. He was talking to his mom telling her they would not let him leave. He also told her a manager named Megan had pink eye working around the good. Are you serious two contagious employees and they won't let...

Zaxbys - Georgia, Cornelia - Old cold food

Posted: 2015-03-20 by    ivco home
Complaint Rating:  0 % with 0 votes
I have been to this store many times and for the last 6 months I have avoided going there because of old cold fries.
I have complained to the manager and of course he said he would talk to his cooks but my wife talked me into going again this week saying give them one more chance.

Zaxbys - Dog

Posted: 2015-02-25 by    Jeff Tate
Complaint Rating:  0 % with 0 votes
One of the managers there has a dog that she brings up there to the job and a former employee told me that the dog was in the kitchen and my neice she has a picture for evidence...

Zaxbys Chicken - Georgia, Bainbridge - Not putting the real grilled chicken on the house salad, not letting customers know, an it make the salad taste different!!!

Posted: 2015-02-22 by    angry customer
Complaint Rating:  0 % with 0 votes
On the grilled house chicken salad, they think people don't know the difference the real grilled chicken, this has happened to me on more than one time. I had my husband to take it back the first time an they gave me the real on., but why keep doing it as if people wouldn't know? The...

Zaxby's - Rude Managment

Posted: 2015-02-02 by    SamanthaRevis
Complaint Rating:  0 % with 0 votes
Very rude manager. His Name is Dan Higgins. I asked a employee if she wanted to take her break and she said no so i asked Dan if i could take one because i was starving and he told me no, that she has to take a break. Then i told him that she didn't want to take it because she leaves in...

Zaxby's Caesar Salad - South Carolina, Aiken - Foreign Object in Salad

Posted: 2015-01-23 by    Ms. Martinez
Complaint Rating:  0 % with 0 votes
I visited our local Zaxby's and ordered a salad to go. When I arrived home, I found this piece of metal at the bottom of my salad. It measured 1in by 1in with a very sharp edge. I called and spoke to the manager. She assured me that it did not come from their equipment. I was back in route...

Zaxbys - Georgia, Albany - Rude manager

Posted: 2015-01-05 by    Angry Customer11
Complaint Rating:  100 % with 1 votes
There's a manager there by the name of Tony or Antonio Lane who is very RUDE. There hasn't been one day that I've been there on his shift and he hasn't had a bad attitude. He's ALWAYS angry as if he don't like his job. I feel the service and atmosphere would be...

Zaxby's - Georgia, Douglas - Quantity of food

Posted: 2014-10-09 by    LT1961
Complaint Rating:  0 % with 0 votes
I have been a customer of this Zaxby's since it opened. Today I went by for my usual weekly lunch and went through the drive. When I arrived at my office and opened my plate you can imagine my disappointment at my lunch. I am a creature of habit and order the same meal nearly every time...

Zaxbys Franchise - Young employee working off of the clock

Posted: 2014-09-12 by    S.n.C
Complaint Rating:  0 % with 1 votes
Thursday night. 9/11 . Employee was told to clock out by manager. The store was busy so the employee told the manager she would clock out and "Help" since they were very busy. Manager allowed employee to continue working even though she was no longer on the clock. Store very unprofessional....

Zaxby's - Georgia, Lithia Springs - Rudeness

Posted: 2014-07-25 by    Karl G
Complaint Rating:  0 % with 0 votes
On 7-24-14, shortly after 6pm, I stopped at this Zaxby's to get dinner. The order was taken by a trainee but that is not my issue. He was polite. After waiting 25 minutes and no food, I asked what had happened to order # 202. The young female (sorry, I can't call her a lady) said that...

Zaxbys - Georgia, Port Wentworth - Rude employees

Posted: 2014-05-30 by    Lashaya211
Complaint Rating:  0 % with 0 votes
The mangers and most employees there are so rude . They don't speak nicely and don't seem like they want to be bothered by the customers.. Every time I come to the zaxbys in port Wentworth their this one manger I think her name is anglic it's something like that she always dresses...

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