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Zaxby's Customer Care Service

Zaxby’s Franchising Inc.

4805 Flat Shoals Pkwy
Decatur
Georgia
United States - 30034-5206

Customer Support Phone Numbers

Phone:
+1 706 754 1122 37 9
Fax:
+1 706 754 1302 1 0
 

Zaxby's Complaints & Reviews

Zaxby's - Georgia, Bainbridge / Management

Mc
mcedward on 2016-05-25
I want to complain that enough kudos are not given to Zaxby managers who go up and beyond the call of duty. My 87 yr old father who still drives became lost in the backroads of Georgia. He finally stopped at a gas station and a Zaxby manager noticed him. The manager asked my father if he...

Zaxby's - Georgia, Atlanta / Bigoted manager

Za
Zaxtransboi on 2016-05-19
I work at zaxbys in Atlanta and yesterday one of the managers was saying some very troubling things. While working she decided to have a conversation about transgender bathroom's. Although I said could we please not she continued to egg on the conversation. She proceeded to say that...

Zaxby's - South Carolina, Manning / Unethical behavior

Co
Concerned Sister 2 on 2016-05-02
On 5/2/16, my sister was a victim of work place bullying by her manager. in store 58401 store. My sister is recovering from a blood clot that traveled from her right leg to her lungs. Her physician has her on a restricted work schedule of four hours and non strenuous activities. She i...

Zaxby's / Terrible and rude manager.

An
Anonymous Person55 on 2016-04-29
There is a manager that works there who is very rude to me. I am fairly new and instead of trying to train on how to do my job better she has constantly been rude and snappy with me when I make mistakes such as getting a sauce wrong. She also seemed to accuse me of stealing money even...

Zaxby's - Alabama, Cullman / Manangement

St
StacyH79 on 2016-02-29
Hello!! I'm a former employee of Zaxbys on hwy 157 in Cullman, AL. I was hired before the store opened. I worked 3 days when the store opened & on Sunday I had called to get my schedule bc i was off that weekend, so when i called, they informed me they had to let me go due to "performance...

Zaxby's - Alabama, Tuscaloosa / Fried House Salad

Re
Reviewer71808 on 2016-02-13
I get a fried house salad from Zaxby's at least once a week. I just recently noticed the receipt says it's suppose to come with 4 chicken fingers. I've never had 4 on my salad. Maybe 2- 2.5. It's sad that I'm paying my money for something and I'm given le...

Zaxby's - Louisiana, Zachary / Food poisoning from boneless wings

Re
Reviewer30961 on 2016-02-09
On Sunday, January 24th, my mother and I stopped by for some lunch after church. It is personally not my favorite place to eat but it was okay. Since my youngest daughter was at home, I ordered her some boneless wings to take to her at the house. Later that evening, she became violently ill...

Zaxbys - Florida, Ocala / On Line ordering

Su
summerglen on 2016-02-04
On 02/04/2016 at 7 PM I attempted to place a on line order. After making my selections I entered my credit card number. Placed my order and received a reply, " there is a problem please call 352-347-5775. This Zabys is located on County Road 484, Ocala, Florida 34473. I called the store...

Zaxby's - North Carolina, Concord / Management

Re
Reviewer29490 on 2016-01-09
When I walk in at 5pm, I see a new manager. She was yelling at her employees, and pushing/bossing them to do other things. Ironically, this was only happening to me, not anyone else. My new general manager (GM as we call them) does the same thing. The date is 1/8/16. At my store, we like...

Zaxby's - Tennessee, Chattanooga / Customer service

Re
Reviewer54258 on 2015-12-28
first of all, I love Zaxbys, well I did. I usually go to Zaxbys to eat before work and one day I was in the drive thru as usual and order the #6. Well when I got to the window, this girl is like "oh it'll be like 5 minutes" in like a rude ghetto voice. And she's like "you're going to have...

Zaxby's - South Carolina, Spartanburg / No hours for three weeks and then was taken off of schedule without notification

Th
Theodor Wagner on 2015-11-22
My name is Theo. I was hired in July and worked about 28 hours a week. I worked 28 hours a week in the summer, but my hours reduced when I went back to school. I worked about 10-14 hours a week but one day when I called in I was told that I did not have any hours. I was told that I was not...

Zaxby's - Utah, Clearfield / Service

Re
Reviewer75458 on 2015-11-06
Who designed their drive-up window at the Clinton, UT location? I like to have a menu in front of me when I order. The speaker where they take orders is no where near the menu. You have to drive around the building to get to the drive-up window or drive through several parking lots to get...

Zaxby's / Service and rude employees

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Reviewer19682 on 2015-10-29
Went thru the drive thru, when I paid at window I ask employee to make sure my order was correct. Employee never checked just handed me my food and slammed window shut. When I got home I found that I had no ranch dressing for my salad but also paid for extra. Drove back to speak with...

Zaxby's - North Carolina, Raleigh / Bonless chicken wings and fried cheese

Re
Reviewer45664 on 2015-10-14
10/14/15 This is the second time I have been to this location: 8812 Harvest Oaks Drive, Raleigh NC Both times the wait was terrible and there was nobody in front of me at the drive through. 7 min is bad. I should have left. The first time the food was good, I got a salad. The second time...

Zaxby's / Portion complaint

Te
tevans78 on 2015-10-05
I have eaten at Zaxby's since the earlier to mid 90's in Statesboro, GA and have sinced moved to North, GA. I still enjoy their chicken fingers and crinkle fries but am appalled and how small the chicken fingers have gotten. Not to mention the price has gone up as well. I know meat price...

Zaxbys / Management

Re
Reviewer45665 on 2015-09-13
This Zaxby's needs to stop using foul language in the kitchen area. I heard this from the front counter. They were screaming at the young kids working back there. I hope they get the management straight. Horrible how these kids were being treated.

Zaxby's - Tennessee, Ooltewah / horrible treatment of new employee

So
sorrytreatment on 2015-07-09
As a brand new employee - my first job, I was excited that this company hired me. I was really looking forward to working here. First day ended and dreaded coming in for my next shift. After 4 days of daily degrading treatment by the assistant managers and some of the cashiers, I quit...

Zaxbys - Alabama, Decatur / Rude manager and employees

An
Anonymous73 on 2015-07-06
The manager Eddy (Eddie) Bradshaw is very rude and disrespectful. He feels as if he can talk to his employees any type of way. I was told he makes the employees cook food that falls on the floor. He has his favorites who he let do anything, which they never work. Another huge problem i...

Zaxby's - Alabama, Clanton / Terrible food, unconcerned management

Dy
DyrenAarona on 2015-04-04
I ordered a chicken plate from inside a few hours ago and I have to say it was a terrible experience, not just for me, but for everyone else in the dining area, too. While waiting for my good (45 minutes for some chicken and fries, by the way) I counted 6 consecutive orders that were wrong...

Zaxbys - Alabama, Greenville / Sick employee

St
stantondean on 2015-04-04
I just left this location, I was in restroom with employee vomiting, running fever. He was talking to his mom telling her they would not let him leave. He also told her a manager named Megan had pink eye working around the good. Are you serious two contagious employees and they won't...

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