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Walmart Stores Customer Care Service

Walmart Stores, Inc.

850 Cherry Avenue
San Bruno
United States - CA94066

Customer Support Phone Numbers

+1 800 966 6546(Customer Service) 0 0
+1 800 925 6278(Customer Service) 0 0

Walmart Stores Complaints & Reviews

Walmart / Walmart gift card

Susan Stevenson on Jan 17, 2017
On December 11, 2016 my son purchased 6 or more gift cards at the Walmart store #3495. He sent me a $100 gift card. Before I came to Florida I tried to register it. It was not working so I checked the balance and it stated there was only $10 on the card. I proceeded to check the...

Walmart / Rude jewerly dept manager at wal mart horn lake, ms was treated like crap to my face, twice!

Sharon Myers on Jan 16, 2017
I purchased on Dec 18th 2016 a 10kt gold rope chain necklace for 48.00 plus tax. Less than 2 weeks later I was standing in my kitchen and felt something on my neck thought it was my shirt tag and maybe I had my shirt on backwards. I barley pulled the collar of my shirt out to see if it wa...

Walmart / Pert plus shampoo w/moisture

Shelly Sundberg on Jan 14, 2017
I been coming in Fargo, ND Walmarts for over 2 weeks every weekend for Pert Plus shampoo w/moisture & its always not there & empty where it suppose to be thats terrible service to your customers like me I'm on the waiting list on Walmart.com for when it comes in & thats also over 2 weeks ...

Walmart Pharmacy / Being given the wrong medication

Betty Jo Roberts on Jan 14, 2017
On Oct. 2, 2016 I went online to refill my medications at Wal Mart in Madison Tn. I picked those up the 4th. When I got home the pharmacist had duplicated the refill for the Coreg. When I started to take my first dose of Lasix from this refill I noticed they were different, I called the...

Walmart Best Choice Products / Black 500w portable folding electric motorized treadmill running fitness machine

Martha J Pedrick on Jan 13, 2017
I have been attempting to return a black 500w portable folding electric motorized treadmill running fitness machine. Sales order id 6111650282984; id 34528198 for $174.00. I have called walmart many times who stated that they contacted this best choice products on my behalf. They said that...

Walmart / Walmart.com

Jimmy Wheeler on Jan 12, 2017
I ordered a Samsung j7 phone and was sent a Samsung j5 so I returned and ordered again.I chatted with Customer Care Service and was told would get a j7 this time but again j5 . Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked) Price: $233.54 Sold by...

Walmart / The 1000 free gift card

Lindsey Dallas on Jan 10, 2017
This is a scam. It should be considered false advertisement. I spent over three hours filling out forms and answering the same questions. All the while it telling me that there is only one more question and I can claim my free $1000 gift card as soon as I finish. I mean it says no purchase...

Redbox At Walmart / Received the wrong movie

Barbaraannestrada on Jan 7, 2017
I went to go rent a movie and turns out that it wasn't the movie I wanted or even chose and the one I received is currently not out for redbox rental so I would like a refund or some red box credit please. Y'all should really check every movie after a costumer drops them off for thi...

Walmart Pharmacy / Pharmacy manager and most personnel

LGregg on Jan 7, 2017
Incompetency and Rudeness! Twice we have received the wrong medicine. Almost every visit we get less than all our medicine--we ask them to look for more--they say, "That's all." Just like this time, January 2, 2017. When my I went back to the store on this day to get the rest of our...

Walmart.com / Black friday tv

Vander Velden on Jan 2, 2017
As soon it was available to purchase online I submitted for the 55" Philips advertised for $298. I got the confirmation that I would get it in 5-10 days delivered to the store and that I would be charged when it was shipped. It is now Jan 2nd and still no TV. Not to worry because they...

Walmart / Tire lube / customer service

hollis1 on Dec 31, 2016
I took my car for an oil change on Christmas eve..big mistake they broke my car.I was told they used a power tool on something that required a special hand tool leaving me stranded from then until Monday afternoon.We had plans for my grandsons 2nd Birthday(Christmas eve)as well as hotel...

Walmart.com / Kidkraft childrens table and chairs damaged

Denise Simon on Dec 29, 2016
I purchased this table and 4 chairs for my grandson for Christmas from Walmart.com. I purchased it 2 months before Christmas. It was shipped it the manufacturers box and no additional packaging. As such I did not open the box. On Christmas Day it was opened and it was obviously damaged and...

Walmart / Horrible mistake

Nann on Dec 29, 2016
I bought an iPhone 7 from Walmart and received a 32 GB instead of 128 GB!! I can't say anything bad about the phone itself, it arrived in a timely manner and was in a good condition, but that was not what I paid for. I contacted Walmart customer service and they said that there was nothing...

Walmart / Trampoline online order # 6221662-534729

Joe Morones on Dec 26, 2016
We ordered a trampoline package order # 6221662-534729. At the time we ordered we were given a date of December 23rd 2016 and after spending several hours/minutes on the phone just get the runaround and wrong information about truck arrival and different individuals to talk to we still...

Walmart / Walmart

Christmasstory on Dec 24, 2016
So the Walmart in new Hartford ny closes at 6 but they wouldn't let any one in after 5:30 so they could leave at 6 it was completely asinine they had the doors open but they had employees blocking the door saying that the reason they wouldn't let anyone in was so the could leave at 6 it...

Walmart.com / Delivery

Walmart Ruins Christmas on Dec 24, 2016
Purchased drone as Christmas present online ship to store from Walmart. The only reason I purchased was because the promised delivery date was prior to Christmas. They missed the promised delivery date so now I won't be able to give the drone to my son for Christmas. It wasnt a last minute...

Walmart / Samsung 50" 6300 series - 4k ultra hd smart led tv - 2160p, 120mr (Model#: un50ku6300)

Jackythegr8 on Dec 22, 2016
I placed an online order for store pick up of samsung 50" 6300 series - 4k ultra hd smart led tv - 2160p, 120mr (Model#: un50ku6300) on nov 26 2016. Their system accepted the order for a price of $398. After couple of days the order got cancelled by walmart saying we're really sorry, but...

Walmart / Nintendo 3ds xl galaxy model

Gerilyn Smith on Dec 19, 2016
12/19/16: walmart is currently showing on their website this item for $309.00. This item retails for $199.00. The item is currently sold out everywhere, including walmart. Other retailers such as target, gamestop, and best buy are also sold out but continue to retail for $199.00. Walmart ha...

Walmart / Huggies snug & a dry size 5

Angella coleman on Dec 17, 2016
My son woke up in the middle of the night fussing I go to his crib and his diaper fell apart and was everywhere! I had to pick him up and change his diaper and clothes cause the filling was everywhere!and I had just changed him not even 2hours before he started fussing this is not the...

Walmart / Christmas gift

Phil Layton on Dec 16, 2016
About two weeks ago my wife purchased a childs gift for our grandaughter on line. She paid for the gift via credit card. The info provided said that the gift should arrive within two business days via Fed Ex. After waiting several days we did not get the gift but noticed that our card wa...

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