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Volkswagen Group

Yeomans Dr, Great Linford
Milton Keynes
England, Buckinghamshire
United Kingdom - MK145
Customer Care
+44 800 333 666 0 0
Web: www.vw.com
Work days:
Mon9 AM - 5 PM
Tue9 AM - 5 PM
Wed9 AM - 5 PM
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Volkswagen Complaints & Reviews

Volkswagen - Vw polo tsi 2014 model

Posted: 2015-09-29 by    Reviewer31928
Complaint Rating:  0 % with 1 votes
I recently bought a brand new car from VW Arcadia, I took the Car for the first service at 07hoo am and i had to knock off at work around 4 my car was not attended to hence i did the same on the second service my car was not attended to and it was scratched inside like some parts were trying...

Volkswagen - Service Recieved from Constancia Volkswagen

Posted: 2015-09-28 by    Joey Rascal
Complaint Rating:  0 % with 0 votes
I have purchased a pre owned 1.4 VW polo from Constancia VW about 2 months ago.

From the day I got the car there was a noise on the front left of the car, and many other faults such as the smash and grab.
I contacted the salesman of VW that sold me the car he took a month...

Volkswagen - Problems with a car

Posted: 2015-09-08 by    Sithabiso
Complaint Rating:  0 % with 0 votes
I bought my Polo vivo in a brand new condition in April 2013. I moved to JHB and had never used my aircon. I travel a lot, so I service more frequently.

After my first service I realised my aircon was not working as the temperatureres were peaking up in a new season. I reported...

Volkswagen South Africa - Exploitation of unknowing customers

Posted: 2015-08-31 by    Reviewer57903
Complaint Rating:  0 % with 0 votes
A couple of weeks ago I had my Touareg at NTT Stellenbosch for a full service.

1) About two weeks after the service (if that) the oil indicator on the dashboard came on. I then checked the dipstick which was completely dry! I then had to put in oil in order to drive and contacted...

Lindsay Saker Volkswagen - Bloemfontein - Dissatisfaction with services

Posted: 2015-08-26 by    roya s
Complaint Rating:  0 % with 0 votes
On the 25/08/2015, a petrol attendant was checking my oil in my vehicle and came up to me saying the dipstick is broken and handed over the broken piece to me mentioning that he was not able to check the oil. I was coincidently going to Bloemfontein for a Drs appointment and decided to stop...

Vw Barons N1 City - Deceitful sale

Posted: 2015-08-14 by    Reviewer45411
Complaint Rating:  0 % with 0 votes
I write this email as a last resort to get my complaint looked into...I bought a vw scirocco from vw barons N1 city in 2014.
I spoke to Abie who is the sales consultant via email and phone as I am based in Johannesburg.
When I bought the car it had 18000kms on the clock n they...

Volkswagen Crafter Bus - Quality of product, Customer Service

Posted: 2015-07-30 by    lisimclaughlin
Complaint Rating:  0 % with 0 votes
Between July and November 2012 we purchased 5 brand new Volkswagen Crafter BiTDI buses to carry passengers around South Africa. We had been buying Volkswagen buses for over a decade.
In less than 32 months, these 5 buses had a total of 50 Breakdowns, 109 Additional repairs (excluding...

VW Polo 1.2 Tdi Bluemotion - Michigan, Johannesburg - Bad product

Posted: 2015-07-29 by    Kuselo
Complaint Rating:  0 % with 0 votes
I bought a so called "NEW" VW Polo 1.2 TDI Bluemotion on 01/10/2013

since the day my life turned to a horror.
It didn't took long for the car to went back to the dealer for

warning lights on and flashing on the dashboard even before the it

VW Lindsay Saker Midrand - poor service

Posted: 2015-07-29 by    Victorlikoya
Complaint Rating:  0 % with 0 votes
Took in my vehicle for repairs as it wasn't starting, was told they had to replace the cluster but when I collected the car the steering was not functioning the it should and Chris at Linday Saker MIDRAND told me there is nothing they can do about it. Terrible service from VW commercial....

Volkswagen - did send full complaint

Posted: 2015-06-03 by    Tania Bishop
Complaint Rating:  0 % with 0 votes
I did send through a complaint yesterday the 2nd of June 2015, explaining what all I have gone through. Just being charged and still cannot drive my vehicle. Please check complaints sent yesterday and it will explain long complaint. Showed complaint was submitted....

Rick Case Volkswagen - Florida, Davie - service department Unfair & Deceptive Acts & Dishonest practices

Posted: 2015-06-02 by    baldonick fernandez
Complaint Rating:  0 % with 0 votes
I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son’s car was taken in for adjustment on clutch and ended up with the transmission being taken apart and then diagnosed with worn out clutch.
5/25/15 - We took my Son’s...

Volkswagen - Faulty Since I bought

Posted: 2015-06-02 by    Adrian Bishop
Complaint Rating:  0 % with 0 votes
Don't even know where to begin, I have always loved Volkswagen because it felt like one of the most solid cars. Just in my immediate family (Dad-Jetta, Dad-Golf, Mine(Tania)-Jetta (previous brand new Gold), Jetta, My son's both have Polo's and my sister a Polo. Now we are in the...

Volkswagen - Horrible car

Posted: 2015-04-20 by    Craig Thomsen
Complaint Rating:  0 % with 0 votes
I purchased a brand new Volkswagen CC 2012. I have spent over $14, 000.00 in repairs. DO NOT PURCHASE A VOLKSWAGEN!...

Volkswagen - Unethical sale of damaged goods

Posted: 2015-02-17 by    Meg_erin_lee
Complaint Rating:  0 % with 0 votes
I am at wits send sending this - I purchased a vehicle from this dealership August of Last year, and I have had countless issues with this vehicle. This car has been sent back to them 9 times now, I personally think this is ridiculous and unacceptable. Purchasing a car second hand from a reputable...

Volkswagen Of The Woodlands - Texas, The Woodlands - I caught them lying!!!

Posted: 2014-12-19 by    JustLettingYOUknowwhathappened
Complaint Rating:  0 % with 0 votes
May 2014 my Passat wouldn't start and did all of the obvious reasons why first. Including pulling each and every fuse and checking it, I even pulled some two or three times because it just didn't make sense why all the fuses where good and this car wouldn't start.

VW Lindsay Saker JHB - Breach of Contract

Posted: 2014-10-24 by    Tiyani
Complaint Rating:  0 % with 0 votes
Last week went to VW Lindsay Saker in mooi street Johannesburg, applied for finance to purchase BMW 320i coupe M sport and I was approved. The sales consultant who assisted me is Modise Tshabalala, since last week I have been trying to collect the car cause they said they will have to send the...

VW Polo 1.4 - Problem car

Posted: 2014-10-03 by    Umonique
Complaint Rating:  0 % with 0 votes
My NEW 1.4 Polo Comfort line started to give me problems. i send it back to the dealer and every time they told me its sorted!!! IIts the 5th time its gone back to the dealer!!! they gave me a rental car but the car stink of smoke!!! THATS PHATHETIC!!!
The first time they asked a DRIVE...

VW VIVO - Michigan, Johannesburg - Defects on new vivo ignored

Posted: 2014-10-01 by    L. Borman
Complaint Rating:  0 % with 0 votes
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Good day Mr. Powels
Re:Latent defects on a brand new Vivo Polo VIN: AAVZZZ6SZEU026224

Kindlyassist as I need to know where I stand after I have proven on 4x occasions thatthis vehicle I...

Volkswagen South Africa - Damaged goods

Posted: 2014-08-12 by    Poor product
Complaint Rating:  0 % with 0 votes
To the managing director/CEO

I am escalating this query through to you with the expectancy of a resolution as I have being dealing with my dealer and VWSA for months now and still have not resolved my query. I...

Autonation Volkswagon Park Cities - Lack of Service

Posted: 2014-08-05 by    Nottoohappyagain
Complaint Rating:  0 % with 0 votes
I purchased a new Tiguan in May. I was very concerned about how long it would take to get my plates because of my job I am required to have a lis. plate to park in my company lot. After 30 days I called to check on the status and the dealership says there was a delay at the state level and they...

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