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US Bank

U.S. Bank

800 Nicollet Mall, BC-MN-H02T
United States - 55402
Customer Care
1 800 872 2657 0 0

US Bank Complaints & Reviews

US Bank - Fraud, Deception, then Entrapment in worse with Ethics Complaint Collection

Posted: 2015-11-22 by    Reviewer54640
Complaint Rating:  0 % with 1 votes
I have a dispute with US Bank due to gross criminal conduct on the part of one of their employees I have never met, which continues to involve targeting my income as a small business owner from US Bank. I reported the problem and the person to their "Ethics Complaint" feature, and have learned...

US Bank - Fraudelent Harassment of Customers per "Use the Colored Water Fountains"

Posted: 2015-11-09 by    Reviewer97859
Complaint Rating:  0 % with 2 votes
I had a business bank account with US Bank until some person US Bank keeps "anonymous" started issuing highly repetitive inflammatory attention getting falsifications to third persons the bank made able to go the mat issuing false statements to the BBB and CFPB and using the bank and your customer...

US Bank - Wisconsin, Oshkosh - Leased Car

Posted: 2015-10-19 by    Reviewer61097
Complaint Rating:  0 % with 0 votes
As so many others have already stated: US Bank Lease services is deserving of a class action suit. I recently turned in a 2013 Volvo S60 T5. Prior to that date I was visited by a Nazi from the AutoVin department; clearly an ex-serviceman, he was rude and condescending with no idea what customer...

US Bank - California, Elk Grove - David Carnes

Posted: 2015-10-17 by    Reviewer99667
Complaint Rating:  100 % with 1 votes
On October 23, 2015 I went into the branch located on 9230 Elk Grove Florin Rd #120 Elk Grove, CA 95624. I was politely greeted by the manager, and from there I proceed to apply for the product HELOC. However I did not meet there guidelines, and was referred to David Carnes/mortgage originator....

Us Bank Home Mortgage - Kentucky, Owensboro - Extra Principal Credited to Future Interest Paid in Advance

Posted: 2015-10-17 by    Reviewer12331
Complaint Rating:  0 % with 0 votes
If You Paid Extra Principal With Your Mortgage Please Read This: My goal is to pay off my mortgage as quickly as possible because I get no benefit as I take the 1040 standard deduction. To accomplish this, I send as much as I can every month as extra principal with my mortgage payment in order...

US Bank - Minnesota, Minneapolis - DepositPoint Screwup; Brutal harassment up to 3x a day for 2 months+

Posted: 2015-10-08 by    Reviewer52277
Complaint Rating:  0 % with 0 votes
Us Bank is continuing to contact me and other agencies with completely different false claims. The action at issue is the manual adjustment to my business checking account for $330.50 from a check that cleared my customer's bank in the normal Clearinghouse cycle weeks prior, on 8/26/15. The...

US Bank - Ohio, cincinnati - Fraud claim denied

Posted: 2015-10-07 by    Reviewer58723
Complaint Rating:  0 % with 0 votes
Have been a US Bank customer for over 25 years. Have a mortgage with US Bank. A mysterious electronic check started showing up in checking account for $16.94. It had a generic company name Omnigate LLC. There was no signature on the electronic check and instead said authorized by depositor....

US Bank - Colorado, Glenwood Springs - Mortgage Address

Posted: 2015-10-01 by    Reviewer26072
Complaint Rating:  0 % with 0 votes
Several months ago we got a letter from US Bank stating our home address was incorrect. We have lived in our house for 8 yrs. The address has always been 365. That is what is on the mortgage documents. However US Bank says that our address is 356 and that we have to prove otherwise. At first...

US Bank - False Debt created by Employee Bank Fraud demanding Cash Only to Same Employee

Posted: 2015-09-26 by    Reviewer51830
Complaint Rating:  100 % with 1 votes
A female bank employee of US Bank manually adjusted money out of my checking account about a month ago. The original written documents claimed she did so to remove a "duplicate deposit". Except she also blocked deposits to the account and the overdraft protection on the account. When that was...

US Bank - Unethical behaviour

Posted: 2015-09-10 by    Reviewer40388
Complaint Rating:  0 % with 0 votes
I recently turned in my 2012 Chrysler 200 lease and was informed the car had excessive wear and tear that I would be liable to pay for. The wheel mark turned out to be road tar that was easily released with bug and tar remover and the scratches on the front bumper were minor and less than the...

Us Bank Reliacard - Rude, lack of knowledge,

Posted: 2015-07-29 by    Pleaseandthankgoeswell
Complaint Rating:  0 % with 0 votes
Online issue/password was reset when account was never created caused my account to be locked. Spoke to Rep Friday for asst. this is the rep who locked it. Called Saturday I was told when Fridays rep reset it he locked it now had to be escalated to IT which takes (72) business 3 days right she...

Us Bank Reliacard Oregon Child Support - lost all my funds

Posted: 2015-04-22 by    Karen Sipes
Complaint Rating:  0 % with 0 votes
I'd been saving my son's child support for college fund for him and had over 3, 000 in the US Bank Reliacard account, into which my child support is deposited biweekly. After a system update and change of vendor, they show a balance of zero. They insist they have no way to verify I...

Relia Card W/ Us Bank Logo - missing money/bad customer service

Posted: 2015-03-19 by    Frolynn
Complaint Rating:  0 % with 0 votes
Long story short
I have been receiving child support for 2 years. The first 4 months were right on with the amounts and the amount was consistent. 2 deposits in a month of $350.00.
Since the beginning of this year (2015) c.s. have taken $1000 I have only received $350.00.. I go...

Us Bank, Minneapolis, Mn - Deposit Account Handling

Posted: 2015-02-12 by    Brent177
Complaint Rating:  0 % with 0 votes
Several months ago we opened deposit accounts with US Bank after a blizzard of paper work and disclosures. Subsequently, we made two large deposits. Three months later we had a phone call from the local branch telling us they had been instructed by some undefined back office to ask a series...

US Bank - Ripped me off

Posted: 2015-02-06 by    Andrewmsilva85
Complaint Rating:  0 % with 0 votes
These guys are unprofessional, and have no idea what they're doing! Here's an awesome story about how a lovely teller at my local branch doesn't know how to read my account and really gave it to me good.

Saturday: 31 January, 2015: I cancelled my Netflix back in...

Us Bank Home Mortgage - Knowingly delaying a short sale

Posted: 2015-02-04 by    911mike
Complaint Rating:  0 % with 0 votes
My family and I have been trying to buy a short sale home since August 2014. The first mortgage bank has accepted the selling price and all financing is in place and approved. The home has been vacant for 4 years and there have been 8 other potential buyers before us. The second mortgage holder...

US Bank - Illinois, Chicago - Problems when they took over from Charter One

Posted: 2015-02-03 by    Diana Sabo
Complaint Rating:  0 % with 0 votes
Last June 2014 US Bank took over Charter One Bank. I have had nothing but problems since they took over. I have had trouble with quite a few of my bills that I have set up as automated debits. I had trouble with an automated deposit that I have set up. Now I am not receiving my statements in...

Us Bank National / My Gift Card / Mastercard - Scam / Fraud

Posted: 2014-12-04 by    LAAUSTIN
Complaint Rating:  0 % with 0 votes
Bought a $25.00 gift card and went to use it for the first time online and the card was declined. Went to the gift card site and called the only phone # that was listed. I had given my card # to some women. She told me when checking the card # it was a invalid number. I told her I was trying...

US Bank - Iowa, Ames - Misinforming customers about features and collecting fees

Posted: 2014-12-02 by    arunura
Complaint Rating:  0 % with 0 votes
I had called US Bank asking if they had a feature to automatically move money from my savings account to checking, if there was an overdraft. They explicitly told me there was none on 9/22/2014.

On 10/27/2014 there were overdraft and negative balance fees for 86$ and they refunded...

US Bank - Terrible customer service

Posted: 2014-08-05 by    Geeshnee yoyo
Complaint Rating:  0 % with 0 votes
I checked the balance on my child support card online. It stated I had $69 and some change. We have no food in the house and I planned on grocery shopping with the child support money. I'm a single mom with one child. I shopped and when it came time to pay the cars was denied. I called...

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