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ICICI Bank Ltd.

ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally
India - 500032
Customer Care
+91 40 6106 1068
+91 22 2653 1414
Additional Contact Information

Registered Office: ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007.

Corporate Office
: ICICI Bank Towers,
Bandra-Kurla Complex, Mumbai 400 051.

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ICICI Bank Complaints & Reviews

ICICI Bank - Money2india - no money remmitted

Posted: 2015-09-22 by    VivekGaur
Complaint Rating:  0 % with 0 votes
I transferred € 2500 (tracking id G2I10186053, Insta-net Transfer) which showed attached error.
Now amount has been deducted from my account and nothing has been credited in beneficiary account.

Customer care number mentioned on the website (money2india.eu)...

ICICI Bank - Blockage of ICICI ATM and reimbursement of deducted money

Posted: 2015-09-08 by    Abhirup Paul
Complaint Rating:  0 % with 0 votes
Dear Sir,

This is to bring to your kind notice that myself Abhirup Paul working in Pinnacle Infotech Solutions, Durgapur has a salary account in ICICI Branch City Centre, Durgapur.

I am currently out of country working on site in Saudi Arabia. On 6-9-2015 my father...

ICICI Bank - Worst NRE services

Posted: 2015-09-02 by    Reviewer84603
Complaint Rating:  0 % with 0 votes
I opened my account online and they first asked me for a $100 cheque in HKD and they didn't accept it. Again they asked me for a HK$500 cheque by that time I received an email saying that account is active. So, the customer care executive said that I can send funds to my account. When I...

ICICI Bank - Worst bank when something goes wrong

Posted: 2015-08-20 by    Jijoy
Complaint Rating:  0 % with 0 votes
Very bad experience with the bank. I tried to transfer some money to aunty’s account through ICICi bank. unfortunately I transferred$2 extra and that started all my trouble. I have been talking to the bank every day for two weeks and each person I rang gave different version of the problem....

ICICI Bank - Wrong Amounts charged, Mental Harassment

Posted: 2015-07-25 by    SamFooz
Complaint Rating:  0 % with 0 votes
I wanted to buy 1 HCL Computer from Ambience Agencies Pvt. Ltd., F-12A, Savitri Market, Sector-18, Noida on 16th May 2005. Before making the payment, I called up the ICICI Credit Card Customer Care that I wish to get the amount converted in EMIs. I was told by the Executive that this can be...

Icici Bank Ltd - URN to add payee

Posted: 2015-07-06 by    SantoshNeelam
Complaint Rating:  0 % with 0 votes
I am facing the similar problem, like others who are in Abroad.
Looks like ICICI Bank has done nothing in an year to resolve such a minor aspect of mobile banking. Really poor service and extremely poor call center staff, who doesn't know what exactly is URN for....

ICICI - Debit Transactions From My Account Under Various Categories

Posted: 2015-07-04 by    praveenv
Complaint Rating:  0 % with 0 votes
Dear Sir/Madam,

My name is Praveen and I am having saving bank account no :131901000141 with ICICI Bank, NAD Branch, Vizag. My complaint is related to the below charges debited from my account without any communication . The Bank is charging irrelevant charges . I have never...

ICICI Bank - Harassing calls to my known people

Posted: 2015-05-21 by    Deboshri
Complaint Rating:  0 % with 0 votes
My name is Deboshri Roy. I live in USA. I have an issue to discuss with you.

Icici bank is calling my relatives & other known people from their
database and using abusive language. This is highly not acceptable.

After many verbal warnings, they are continuously...

Icici Home Loan - Wrong/No Prior Information Given

Posted: 2015-05-13 by    Arun Taneja
Complaint Rating:  0 % with 0 votes
Dear Sir,

My first ever bank account was opened in ICICI through my first job at Infosys. I was proud of the way the process of opening the account was seamless and error free. With this in mind, I went on to open my Dmat account, FD, another bank account with ICICI and was always...

ICICI Bank - Internet Banking Fraud. Deficiency in Service and Always Creating Hassle to the customer

Posted: 2015-04-02 by    Panaga
Complaint Rating:  0 % with 0 votes
I'm a customer of ICICI Bank for a decade or more now. I've maintained by credit card and account very well. I'm very organized in nature. Hence I prefer to maintain everything Individual and Precise. I was able to login to my both Credit card and savings account separately...

ICICI Bank - Online banking site is not reliable and unsafe

Posted: 2015-02-19 by    SUSHIL VASANT RAJE
Complaint Rating:  100 % with 1 votes
I have been receiving mails from icicibank.com that my bank account has been asssesed from an unknown location and not my regular location
And hence asking me to fill in the requisite data of debit card details
Date of birth, etc. The attachement has teir coloured dash board with...

ICICI Bank - poor and pathetic customer service from ICICI Bank.

Posted: 2015-02-03 by    Vibin Jacob
Complaint Rating:  0 % with 0 votes
I am totally unhappy to see the poor and pathetic customer service from ICICI Bank.
Nothing has been done for reverting wrong transition which has happened. I am not getting any support from bank, ICIC is saying I have to take up with beneficiary IDBI and IDBI is telling I have to take...

Icici Credit Card - Fraudulent use of credit card

Posted: 2015-01-15 by    vnkarandikar
Complaint Rating:  0 % with 0 votes
I am a resident of above address. I wish to report a cyber crime involving misuse of ICICI Credit Card issued in my name.
Since last 2-3 days I had been receiving calls from a number stating that the calls are from ICICI Bank.
On 12th January 2015, I received call...

ICICI - latepaymentcharges

Posted: 2014-11-29 by    Rama kumar deshmukh
Complaint Rating:  0 % with 0 votes
This month I have not received the sms messages regarding payment of credit card. cc no 5214 9312 7100 4016. and I am not in the city from 15th november to 20th of nov, 2014, 20th nov, i got a voice mail from Icici bank custormer care, payment of cc not yet received please pay the same to any...

ICICI Bank - Payback Reward Redemption

Posted: 2014-11-15 by    SREEK
Complaint Rating:  0 % with 0 votes


Icici Bank Cpp Card Protection Service - New York, Delhi - FRAUD

Posted: 2014-10-16 by    ImmDes
Complaint Rating:  0 % with 0 votes
I recently received a "welcome kit" from CPP India via my ICICI bank acct. I ignored it as I am not interested in such services. While looking over my bank statement online, I discovered that an amount of 1848 was deducted from my account. I am currently disputing this charge with CPP and ICICI...

Icici Money2india Service - Misleading Exchange rate

Posted: 2014-09-25 by    KPatil
Complaint Rating:  0 % with 0 votes
I initiated wire transfer to ICICI bank on 24th Sep and the exchange rate on the website was 60.00 and the transaction was completed on 25th the exchange rate on the website is 60.25 and the exchange rate which was given to me is 59.38 which is way lesser than what is displayed on their website...

ICICI Bank - Regarding imobile app

Posted: 2014-09-12 by    Sheilendra
Complaint Rating:  0 % with 0 votes
The imobile app is not having the Circle field while doing Prepaid Mobile Recharge. So, in that case user can not come to know that if some transaction will be applicable or not for him which he is using to make the prepaid recharge. Because of this many times the amount is deducted from the...

Icici Card Protection Plan - Without registration CPP extending protection

Posted: 2014-09-04 by    Ramesh Trichy
Complaint Rating:  0 % with 0 votes
I have been called by some and offered about Card Protection Plan and without my consent debited a sum of Rs 1850/- from my S.B.Account, ICICI Bank. Thereafter, I didn't receive any communication from them and when I called to enquire about the debit of the above amount, they simply said...

Icici Bank Credit Cards - Using vulgarity words

Posted: 2014-08-27 by    Udayakumar K
Complaint Rating:  0 % with 0 votes
Reference Mobile number : +91 9211728604
I received a call (above mentioned mobile number) today (27 Aug 2014) from Mastercard business promotional offers, is in India. A boy/man asked me that you are using a ICICI credit card and there are offers regarding that. I replied him that I...

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