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ICICI Bank Customer Care Service

ICICI Bank Ltd.

ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally
Hyderabad
India - 500032

Customer Support Phone Numbers

Phone:
+91 40 6106 1068 1 0
Mobile:
+91 22 2653 1414 1 0
Additional Contact Information

Registered Office: ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007.

Corporate Office
: ICICI Bank Towers,
Bandra-Kurla Complex, Mumbai 400 051.

 
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ICICI Bank Complaints & Reviews

ICICI / Complaint against the ICICI Home loan fraud

Sw
Swathi Reddy on 2016-05-10
Hello, Iam Swathi. My Father ( Cherlapally Bal Raj Reddy) took 2 home loans from ICICI. Loan 1 :- 2, 50, 000 Loan a/c -LBKRN0000703914 Tenure - 132 months Start of EMI - july 2004 EMI amount - 2788 Rate of interest- 7.5%(Floating rate of interest) Loan 2 :- 1, 06, 170 Loan a/c-...

ICICI Bank / Money2India - Exchange rate

Sa
sasikanth12 on 2016-05-04
How terrible their service s. I transferred 10, 000 aus dollars where in their website they have shown exchange rate is 50.3 / dollar, but after 2 days processing they gave only 49.07 making me loose 12500 rs in just one transaction. When I called them to check on this they played the same...

ICICI Bank / Closure of account and balance is told to collect in branch...

Mo
mobilebit Sutton on 2016-04-20
Hi, I was one of the old customer opened my accout at knightbridge branch eight years ago. Recently, i got a call and told to collect balance at one of their branch. When i asked they said due to security reasons we have closed this account. When i stressed they said since i did not...

ICICI Bank / Bad online experience!

Tr
TR on 2016-04-03
I have been having an FD with ICICI bank for the last 2 plus years. I am an NRI - not meaning to brag or anything. The Internet interface seriously needs some overhaul. It is least friendly and more emphasis is on selling your products and less to help customers needing help. Recently i was trying...

Iciciprulife Insurance Company / HOSPITAL CARE POLICY NO. 06517553

Su
SUSHIL VASANT RAJE on 2016-03-04
I had submitted CLAIM against my Hospital Care Policy No 06517553 For Rs 5, 80, 000/- for both knee joints replacement surgery but to my Surprise only Rs 1, 54, 000/- was given to me against the above claim. I am eligible for Rs 4, 00, 000/- PER YEAR as per policy terms and conditions. I...

ICICI Bank / Icici Money 2 India transfer rate

Re
Reviewer55338 on 2016-02-16
My relative transferred $11000 on Feb11 2016 and amount got credited in my ICICI bank account on 16 Feb.2016. Exchange rate was approx. same on both the dates but the exchange rate provided to me was so low, that I couldn't even think of it. I received conversion rate of Rs. 66.6, instead...

ICICI / CPP - Unauthorised debiting from my Credit Card.

Vi
Vinaya S on 2016-01-25
My name is Vinaya S .I am an ICICI Bank Credit Card Holder. Unfortunately, last year i came under the sweet words of icici bank cpp ambassadors and bought it. but this year too you have charged me with the fee for a credit card i do not use. PLease take back the transaction you have...

ICICI Bank / Atm Transaction failed

Re
Reviewer40754 on 2016-01-13
Money debited but no cash received I tried withdraw 10, 000rupees using SBH debite card from ICICI ATM MACHINE Hakimpet X road, Date 23/12/2015 ATM shows that transaction being processed but screen time out and money hadnt come out 2time i tried to withdraw 1000 got same problem then again...

ICICI / Atm Transaction failed

Ru
Ruqiya saba on 2016-01-12
Money debited but no cash received I tried withdraw 10, 000rupees from ICICI ATM Hakimpet X road, Date 23/12/2015 ATM shows that transaction being processed but screen time out and money hadnt come out 2time i tried to withdraw 1000 got same problem then again i tried 3time there was no...

ICICI / My Saving A/c no-624001054550 is Blocked by the Bank

Jo
jokev on 2015-11-27
Dear Madam/ Sir My Name is Johny Gonsalves - with saving account no -624001054550 -Bhandarkar Road Branch -Pune. Am very much surprised to know from the Bank that Che-ques which I have issued to GIC bank for my monthly EMI has been dishonored by the bank. When enquire the reason I was told...

ICICI Bank / Money2india - no money remmitted

Vi
VivekGaur on 2015-09-22
Hi, I transferred € 2500 (tracking id G2I10186053, Insta-net Transfer) which showed attached error. Now amount has been deducted from my account and nothing has been credited in beneficiary account. Customer care number mentioned on the website (money2india.eu) are fake (yes, number for...

ICICI Bank / Blockage of ICICI ATM and reimbursement of deducted money

Ab
Abhirup Paul on 2015-09-08
Dear Sir, This is to bring to your kind notice that myself Abhirup Paul working in Pinnacle Infotech Solutions, Durgapur has a salary account in ICICI Branch City Centre, Durgapur. I am currently out of country working on site in Saudi Arabia. On 6-9-2015 my father went to withdraw money...

ICICI Bank / Worst NRE services

Re
Reviewer84603 on 2015-09-02
I opened my account online and they first asked me for a $100 cheque in HKD and they didn't accept it. Again they asked me for a HK$500 cheque by that time I received an email saying that account is active. So, the customer care executive said that I can send funds to my account. When...

ICICI Bank / Worst bank when something goes wrong

Ji
Jijoy on 2015-08-20
Very bad experience with the bank. I tried to transfer some money to aunty’s account through ICICi bank. unfortunately I transferred$2 extra and that started all my trouble. I have been talking to the bank every day for two weeks and each person I rang gave different version of the problem...

ICICI Bank / Wrong Amounts charged, Mental Harassment

Sa
SamFooz on 2015-07-25
I wanted to buy 1 HCL Computer from Ambience Agencies Pvt. Ltd., F-12A, Savitri Market, Sector-18, Noida on 16th May 2005. Before making the payment, I called up the ICICI Credit Card Customer Care that I wish to get the amount converted in EMIs. I was told by the Executive that this can...

Icici Bank Ltd / URN to add payee

Sa
SantoshNeelam on 2015-07-06
I am facing the similar problem, like others who are in Abroad. Looks like ICICI Bank has done nothing in an year to resolve such a minor aspect of mobile banking. Really poor service and extremely poor call center staff, who doesn't know what exactly is URN for.

ICICI / Debit Transactions From My Account Under Various Categories

Pr
praveenv on 2015-07-04
Dear Sir/Madam, My name is Praveen and I am having saving bank account no :131901000141 with ICICI Bank, NAD Branch, Vizag. My complaint is related to the below charges debited from my account without any communication . The Bank is charging irrelevant charges . I have never been...

ICICI Bank / Harassing calls to my known people

De
Deboshri on 2015-05-21
My name is Deboshri Roy. I live in USA. I have an issue to discuss with you. Icici bank is calling my relatives & other known people from their database and using abusive language. This is highly not acceptable. After many verbal warnings, they are continuously calling my people from different...

Icici Home Loan / Wrong/No Prior Information Given

Ar
Arun Taneja on 2015-05-13
Dear Sir, My first ever bank account was opened in ICICI through my first job at Infosys. I was proud of the way the process of opening the account was seamless and error free. With this in mind, I went on to open my Dmat account, FD, another bank account with ICICI and was always happy...

ICICI Bank / Internet Banking Fraud. Deficiency in Service and Always Creating Hassle to the customer

Pa
Panaga on 2015-04-02
Hi, I'm a customer of ICICI Bank for a decade or more now. I've maintained by credit card and account very well. I'm very organized in nature. Hence I prefer to maintain everything Individual and Precise. I was able to login to my both Credit card and savings account separately until...

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