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ICICI Bank Customer Care Service

ICICI Bank Ltd.

ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally
India - 500032

Customer Support Phone Numbers

+91 40 6106 1068 3 1
+91 22 2653 1414 2 1
Additional Contact Information

Registered Office: ICICI Bank Limited
Landmark, Race Course Circle, Vadodara 390 007.

Corporate Office
: ICICI Bank Towers,
Bandra-Kurla Complex, Mumbai 400 051.


ICICI Bank Complaints & Reviews

ICICI Bank / delivery harrasment

murthybabu on Dec 9, 2016
i psn murthy from visakhapatnam having an saving account and recently opened new current account in icici bank of 1 town branch visakhapatnam hence i received a mail from icici bk on 4th dec 2016 shipment no AWB42985674034 through blue dart courier and it will reach on 6th dec 2016 it...

ICICI Bank / Lean mark removal against the saving account

Ashvinee Batgire on Dec 1, 2016
The issue has stared from 24th nov.There is nfet credit transcation on 24th nov on my account and it has debited automatically due to name diff of benefiaciry.(But in first case it should has been deposited as per policy of checking name and account no of benficiary).On 25th same ha...

ICICI Bank / Poor customer service

j & j on Nov 29, 2016
The very cheapest and poor performance of ICICI bank is throw me to big trouble. On No.8th i lost my phone on the way to Saudi Arabia and miss my Number updated in the ICICI account. Now they are not helping to update my new no. in the SB acoount. this is the very poor service from ICICI...

ICICI Bank / Card protection plan

Changdeo Jadhav on Nov 9, 2016
Hi, My CPP membership number is IA0655666, I wanted to discontinue this service last year, but their customer care said they can not revert transaction and service will be discontinued from next year. This year again I received mail for renewal, I replied saying I do not want this service...

ICICI Bank / Credit card incorrect information and extortion

PSJ9 on Sep 19, 2016
I've been asking ICICI to inform me about the total outstanding balance on my credit card and since 3-4 months they keep telling me a certain amount as the "total outstanding on the card" and everytime i pay and try to cancel the card they say there is some more outstanding so card can't...

ICICI Bank / Opening of new salary account

bavani9999 on Aug 25, 2016
I have submitted new salary account application on 11Aug2015 but still today account is not activated and the executive was saying tomorrow will activate but still not activated the account. A/C: 131901505874 IFSC: ICIC0001319

Icici Money2india / Transfer of money from USA to India

Raaj5 on Aug 19, 2016
I transferred some amount in dollars from US to Indian bank by using their Express eTransfer which says transfer time is one hour. After transferring process is done, got a message that amount will be delivered on after 2 days...so ridiculous. When I called customer support, they say I...

ICICI Bank / ICICI new car loan

Indian public on Aug 5, 2016
New car loan preclosure changes fake information icici bank official site. On line says. 5% on principal outstanding or interest outstanding for unexpired period of loan (whichever is lower). In my case. interest outstanding for unexpired period of loan (whichever is lower) is lower than...

Icici / Complaint against the ICICI Home loan fraud

Swathi Reddy on May 10, 2016
Hello, Iam Swathi. My Father ( Cherlapally Bal Raj Reddy) took 2 home loans from ICICI. Loan 1 :- 2, 50, 000 Loan a/c -LBKRN0000703914 Tenure - 132 months Start of EMI - july 2004 EMI amount - 2788 Rate of interest- 7.5%(Floating rate of interest) Loan 2 :- 1, 06, 170 Loan a/c-...

ICICI Bank / Money2India - Exchange rate

sasikanth12 on May 4, 2016
How terrible their service s. I transferred 10, 000 aus dollars where in their website they have shown exchange rate is 50.3 / dollar, but after 2 days processing they gave only 49.07 making me loose 12500 rs in just one transaction. When I called them to check on this they played the same...

ICICI Bank / Closure of account and balance is told to collect in branch...

mobilebit Sutton on Apr 20, 2016
Hi, I was one of the old customer opened my accout at knightbridge branch eight years ago. Recently, i got a call and told to collect balance at one of their branch. When i asked they said due to security reasons we have closed this account. When i stressed they said since i did not...

ICICI Bank / Bad online experience!

TR on Apr 3, 2016
I have been having an FD with ICICI bank for the last 2 plus years. I am an NRI - not meaning to brag or anything. The Internet interface seriously needs some overhaul. It is least friendly and more emphasis is on selling your products and less to help customers needing help. Recently i was trying...

Iciciprulife Insurance Company / HOSPITAL CARE POLICY NO. 06517553

I had submitted CLAIM against my Hospital Care Policy No 06517553 For Rs 5, 80, 000/- for both knee joints replacement surgery but to my Surprise only Rs 1, 54, 000/- was given to me against the above claim. I am eligible for Rs 4, 00, 000/- PER YEAR as per policy terms and conditions. I...

ICICI Bank / Icici money 2 india transfer rate

Reviewer55338 on Feb 16, 2016
My relative transferred $11000 on Feb11 2016 and amount got credited in my ICICI bank account on 16 Feb.2016. Exchange rate was approx. same on both the dates but the exchange rate provided to me was so low, that I couldn't even think of it. I received conversion rate of Rs. 66.6, instead...

Icici / Cpp - unauthorised debiting from my credit card.

Vinaya S on Jan 25, 2016
My name is Vinaya S .I am an ICICI Bank Credit Card Holder. Unfortunately, last year i came under the sweet words of icici bank cpp ambassadors and bought it. but this year too you have charged me with the fee for a credit card i do not use. PLease take back the transaction you have...

ICICI Bank / Atm Transaction failed

Reviewer40754 on Jan 13, 2016
Money debited but no cash received I tried withdraw 10, 000rupees using SBH debite card from ICICI ATM MACHINE Hakimpet X road, Date 23/12/2015 ATM shows that transaction being processed but screen time out and money hadnt come out 2time i tried to withdraw 1000 got same problem then again...

Icici / Atm Transaction failed

Ruqiya saba on Jan 12, 2016
Money debited but no cash received I tried withdraw 10, 000rupees from ICICI ATM Hakimpet X road, Date 23/12/2015 ATM shows that transaction being processed but screen time out and money hadnt come out 2time i tried to withdraw 1000 got same problem then again i tried 3time there was no...

Icici / My Saving A/c no-624001054550 is Blocked by the Bank

jokev on Nov 27, 2015
Dear Madam/ Sir My Name is Johny Gonsalves - with saving account no -624001054550 -Bhandarkar Road Branch -Pune. Am very much surprised to know from the Bank that Che-ques which I have issued to GIC bank for my monthly EMI has been dishonored by the bank. When enquire the reason I was told...

ICICI Bank / Money2india - no money remmitted

VivekGaur on Sep 22, 2015
Hi, I transferred € 2500 (tracking id G2I10186053, Insta-net Transfer) which showed attached error. Now amount has been deducted from my account and nothing has been credited in beneficiary account. Customer care number mentioned on the website (money2india.eu) are fake (yes, number for...

ICICI Bank / Blockage of ICICI ATM and reimbursement of deducted money

Abhirup Paul on Sep 8, 2015
Dear Sir, This is to bring to your kind notice that myself Abhirup Paul working in Pinnacle Infotech Solutions, Durgapur has a salary account in ICICI Branch City Centre, Durgapur. I am currently out of country working on site in Saudi Arabia. On 6-9-2015 my father went to withdraw money...

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