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Quest Diagnostics Customer Care Service

Quest Diagnostics Inc.

3 Giralda Farms
Madison
New Jersey
United States - NJ07940

Customer Support Phone Numbers

Mobile:
+1 (201) 729 8644 1 0
 
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Quest Diagnostics Complaints & Reviews

Quest Diagnostics - Florida, Fort Myers / Driver of Car 30564

Ju
Judy Romano on Jun 23, 2016
I am writing to complain about the dangerous driving in Fort Myers, Florida, on June 23, 2016, at approximately 1:25 pm by the driver of car 30564. I was tailgated and then passed on a 2 lane residential road (Winkler Road) that has a speed limit of 35 mph. I have been driving on this road...

Quest Diagnostics - Colorado, Aurora / Lost Sample

Km
Kmcguiga on Jun 3, 2016
My son was tested during his 12 mont check up and we were told that his hemoglobin levels were low. We had to take him to get blood drawn twice because they couldn't find the vein on their first attempt, the second attempt left him incredibly bruised but was successful. I called to get...

Quest Diagnostics - Texas, Dallas / Billing charge that I have no record of from Quest Diagnostics Lab

An
andonnell on Mar 21, 2016
Received a collection notice dated 03/1/1/16 addressed to someone other than me who doesn't live at my address. Called and spoke with Jacob an he refused to speak w/me because letter wasn't addressed to me, but my name is listed on the bottom of the bill. Requested to speak with manager...

Quest Diagnostics - Alaska, Anchorage / Unable to Contact Real Person

Re
Reviewer42781 on Feb 16, 2016
My husband had a drug test done for a new job. After returning home (an hour away) he was unable to find his driver's license. I have called every published number for the office and have been completely unable to talk to a person. I am directed through endless automated menus and never...

Quest Diagnostics - New Jersey, South Plainfield / Wellness screening

Bi
bingo123 on Jan 29, 2016
My wife had her wellness screening done on Dec 23rd 2015. Quest diagnostics never sent the results in to my insurance company. I'm getting the run around and as a result my medical premiums will be higher. To whom do I complain about this ? Searching the internet didn't yield anything.

Quest Diagnostics / Billing

Re
Reviewer84324 on Nov 6, 2015
I don't normally vent online, but I cannot comprehend how 3 lab tests that my Doctor ordered, billed to a code, my insurance company would not accept, will cost us over $1, 000 from Quest Diagnostics. But had they been billed to a code accepted by our insurance company would have only cost...

Quest Diagnostics - Oregon, Portland / No notification of $13.74 bill, sent to collections.

Sa
sarah14746 on Oct 23, 2015
This is going to sound petty, but I had a visit to my local urgent care in the Spring of 2014 for minor health concerns. I paid around $30 up front for services not covered by my insurance. Unbeknownst to me, I apparently still owed $13.74 that my insurance did not cover and just found...

Quest Diagnostics - Pennsylvania, Levittown / Customer Service

Hi
highwaywoman on Oct 20, 2015
My appointment was at 10:00 AM on October 20 in the Woodbourne Rd location in Levittown, Pa, and I was 5 minutes late because the address did not include the building number, so it took me a while to find the correct building. I was taken back to the draw room at 10:20, and I had order...

Quest Diagnostics - Florida, Lake Worth / Employees lake worth road. Lake worth fl

Ho
Home health RN on Oct 20, 2015
Quest laboratory on Lake Worth Rd. in Lake Worth is the worst lab quest owns in Palm Beach County Florida. This laboratory is substandard and the employees are passive aggressive very slow very ignorant and extremely incompetent. As a nurse, I have to sign in for laboratory blood work to...

Quest Diagnostics / Lost sample

Ke
kelliedawn on Sep 8, 2015
I went to the Quest Diagnostics Charleston, WV office on Aug 17, 2015 to have blood drawn my lung doctor ordered. I never got the results because the office lost the sample. I have called several times and everyone that I talk to is rude or hangs up. My husband lost a days wages to bring...

Quest Diagnostics - California, Modesto / Being rough with my son

Sa
Samanthaseiff on Jun 16, 2015
Today I took my son in to get his blood drawn and the nurses that were working on him were so rough. They were yanking him around, grabbing him really hard. He is only 14 months so he is still really little and helpless but he was fighting them off really bad. They tried both arms and didn't get any blood out if him, I will never return!!

Quest Diagnostics / No receptionist and Procedure is a mess

Ri
Ribbery on May 7, 2015
There is no receptionist to take the dropped sample. If you just drop your samples, you make you come back and do the passport work again. Also, their procedures are lacking. They once lost my insurance information associated with my blood work and asked me to pay again. If my doctor did...

Quest Diagnostics / over charged

Mi
Misleading Conduct on Apr 23, 2015
Before I agreed to have tests performed by Quest I asked the receptionist for the price of the procedure. I had the tests performed on 01/08/15. I received my invoice April 23.2015. The invoice was three times the amount the receptionist quoted. Even though Quest documented my insurance...

Quest Diagnostics / Sexually-explicit tv show in waiting rooom

Fo
Former Quest customer on Feb 11, 2015
I visited Quest Diagnostics, located at 3230 I-30E, Mesquite, TX, for a routine blood draw. While I waited, the televisions in the waiting room were tuned to a talk show. The topics of discussion included "safety words" to be used during rough sex and how a massage lotion could also serve...

Quest Diagnostics / Overbilling, failure to file insurance

Pa
PatientX on Jan 31, 2015
Complaintsboard.com Just wanted to note that Quest Diagnostics is a very money-hungry company that does lab work, but its billing practices are as corrupt as any in the medical industry. First of all, I think it is an indictment on the American health care system as much as anything else, but...

Quest Diagnostics / Medical/lab work billing

Pa
PatientX on Jan 30, 2015
Just wanted to note that Quest Diagnostics is a very money-hungry company that does lab work, but its billing practices are as corrupt as any in the medical industry. First of all, I think it is an indictment on the American health care system as much as anything else, but this company i...

Quest Diagnotic - Ohio, Cincinnati / billing problem

13
13chuck13 on Dec 11, 2014
I had a blood test they told me they took United Healthcare as there website says only to tell me I owe them $424.48 for blood test because my insurance did not pay the bill. The insurance says all I owed quest was $14.00 I paid them $20.00 as quest said was my copay. I have received three...

Quest Diagnostice - Pennsylvania, Newtown Square / Can not make appointment

Th
TheHarr on Nov 17, 2014
Can not make future appointment. For the past two years I was using the Quest appointment web site to make appointments 6 months in the future. This website not malfunctions preventing me from making my appointment. There is no way to get through to quest to make an appointment. The...

Quest Diagnostice - Pennsylvania, Newtown Square / Can not schedule future appointment

Th
TheHarr on Nov 17, 2014
For the past two years I was able to schedule appointments six months out. Quest Diagnostic website now malfunctions which prevents making an appointment. I called the location I always used (610) 325-2043 which informed me they can not schedule and to call the appointment phone number...

Quest Diagnostics - California, Chico / Billing Incompetence

Sb
Sbyllek on Nov 12, 2014
"Quest Diagnostics sent me a bill in late April for lab work I had done in March. I paid the bill the same week I received it and Quest cashed my check in late May. Since then I have received 5 more bills and a collections threat from Quest. I have called after every statement. I have...

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