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Lenovo Customer Care Service

Lenovo Group Ltd.

1009 Think Pl
North Carolina
United States - NC27560-9002

Customer Support Phone Numbers

+1 919 342 3043 0 1
+1 999 884 6266 0 1
Work days:
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Tue9 AM - 9 PM
Wed9 AM - 9 PM
Thu9 AM - 9 PM
Fri9 AM - 9 PM
Sat9 AM - 6 PM

Lenovo Complaints & Reviews

Lenovo / Video call and camera quality

Ashish Saklani on Jan 18, 2017
Sir, I bought lenovo vibe k5 set from Amazon, but after using it I found that I can't do video call with this set, that was very disappointing moment for me, so sir I request u to solve this problem. Second thing about camera, it gives blury pictures in dim light or at night whereas it ha...

Lenovo / E570 order

PM2000 on Jan 10, 2017
Ordered a laptop E570 on 11/25/2016. Received my order confirmation via email and few days later, even got a status update showing that order was being processed and will be shipped out and be delivered by 12/23/2016. Few weeks into December, I got another email saying that due to popular...

Lenovo / Lenovo u430 touch

Charan Ramireddy on Jan 7, 2017
I bought this laptop in Jan 2015. It got separated at the hinge within 90 days of purchase. I sent this to lenovo support but they told me that it is a damage and they dont support the coverage. I ended up paying $269 for the hinge. Now, it is out of warranty and my laptop has the same...

Lenovo / Lenovo miix 700 no booting

Fuad AlKhamis on Dec 25, 2016
Dear Lenovo, My tablet Lenovo Miix 700, not working since November 2016. I cold the Lenovo Provider and he directed me to ensure Service on December 1, 2016, but they said it is under US warranty, and cannot be repaired. Please advise! Device Information: Lenovo Miix 700 Serial number...

Lenovo / Vibe k note 5

Santhosh Kumar ayyappan on Dec 21, 2016
I brought a mobile phone vibe k note 5 from nesto's mobile shop in farwaniya Kuwait. The problems is the mobile get hanging. And when I open the photos folder, videos folder it's showing too late. I went to the shop and said to the problems but they're didn't do anything. Now what can I do...

Lenovo / Agency service

alaa faqih on Dec 20, 2016
dear, I have Lenovo phone since 10 months, I faced some problems in battery and shape, I took my mobile to agency here in KSA ( hadad care ) he kept the mobile with im around 2 months, after that I got message that the mobile ready, i went to get it, but I shocked that they didn't repair...

Lenovo / Lenovo phab plus

rachavanlop Jangmongkon on Dec 17, 2016
I bought Lenovo phab plus. The Battery is expirt so I want to change it . I went to your service center. Your guy tell me that it spend time 5 days for change not included weekend. That mean you change battery one week. I surprise because the process just open back cap, replace battery...

Lenovo / X2

Hosamrasmy on Nov 17, 2016
عندما ذهبت الى الحداد لصيانه حتى اقدم لهم الهاتف لينوفو لان في بعض الأعطالمثل الصوت ضعيف البلوتوث لا يعمل الفلاش لا يعمل الشبكة اللاسلكية لا تعمل جيدا فقل لي بعد ما بدء يتاكد من الضمان وتاكد انه متاح ان الهاتف به بعض الانبعاج الطفيف وهذا يخرجة من الضمان قلت له هذا الانبعاج البسيط عيب في الهاتف نتيجة وضعة في جيب البنطال ولكنة رفض

Marion Schuller / Lenovo g50-45 laptop

Marion Schuller on Oct 24, 2016
On 5/19/2016 I bought a Lenovo G50-45 laptop. 7/15/2016: fatal crash. I called Lenovo tech support and it was determined that the laptop needed to be sent back to Lenovo for repairs. After some wrangling over who was going to pay for shipping (Lenovo reluctantly agreed to do so), it wa...

Lenovo / Mobile

Rwt Ravi on Oct 15, 2016
After updating lenovo k4 note from android 5 to 6 facing lot of problems which all i stated below 1: unable to WiFi, FM, Bluetooth not work the phone. 2: contact list not working. 3: some apps not working well. 4: data connection will automatically turns on after switch on the mobile. My...

Lenovo / Lenovo yoga 3 pro

menalon on Oct 9, 2016
Purchased a year ago battery stopped charging. Cms their technical support, representative, offers terrible service. They promised to get back to me. I am waiting for hours and no one gets back to me or answers a simple question of whether or not they have a spare battery in stock.

Lenovo / Laptop yoga-3 / blue screen and usb inputs does not fix

Veronica Teran on Aug 16, 2016
The machine was bayed on March 26th and after 6 months it start having many problems, they were 6 problems to be exact and was send it for review to the lenovo company, and when was returned just works for 4 months fine and by that we've been talking to support and the only thing that they...

Lenovo / P70 mobile phone

Joby Abraham on Aug 3, 2016
Please note that I brought a P70 mobile phone from alghanim Kuwait, on 28.11.2015.(8 months ago). Presently the phone was not working at all and submitted in service centre, Kuwait on 28.07.2016.The technician told that he will return the phone in 3 days. After 6 days, that i...

Lenovo / Lenovo executive he has keep mobile in the blacklist

Balusankar Wavess on Jul 1, 2016
balusankar ph no :8790852303 actually 4day(27/6/2016) back i had given my mobile (k3 note) to lenovo service center (in vizag)as mike problem again i had already said that is my brother-law mobile there said that there will give with in 3day but it was not given when i went asked to...

Lenovo / mobile A269i for service

Anurag Tripathi on Jun 16, 2016
mobile phone A269i is given of Service Center for Repairing from Date- 20/04/2016 but no Response till today so please help me.

Lenovo / Yoga 14

Mark Lenz on Jun 1, 2016
Based on the link below I first encountered a problem that sounds like it's based on your faulty workmanship. https://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-yoga-14/documents/HT102958 For anyone who didn't move their laptop around like...

Lenovo / Lenovo Laptop

Mithun Pal on May 20, 2016
On 14/05/2016 & 15/05/2016 I have sent many e-mail to all concern and on 16/05/2016 I have received two phone call from +918030098000 & +918216649000 in which I was told that another engineer will come to my house for replacing my mother board. Nothing found any engineer on 20.05.2016 I...

Lenovo / Mobile repair at authorized service centre

Sandeep Mehrotra on May 17, 2016
I had purchased lenovo k4 note mobile through flipkart in march 16. Due tu humid condition in city ahmedabad . Gujarat. Sweat had seeped inside the display while talking and holding the phone in hand. The phone was taken to auth customer care centre at nexon technogies at hyderabad. Mr nishant...

Lenovo / Lenovo Laptop

Mithun Pal on May 15, 2016
I have purchased a Laptop Lenovo- (G50-70) 59442243 (I3/4GB/1TB/Dos) S/N: YB08494967 from Computer Care, PO & PS- Balurghat, Dist- Dakshin Dinajpur, West Bengal, India, Pin- 733101 on 07/03/2016 in Cash vide Invoice No- CC/BLG/908/15-16, dated- 07/03/2016. On 03/05/2016 I noticed that the...

Lenovo / Complaint against service center

Rudranil Bhattacharjee on Mar 11, 2016
Hello, I had purchased Lenevo Vibe P1 and after 2 months, the touch screen issue started. I found a service center in Barrackpore, West Bengal. From 23-02-2016 my phone is at their service center, but still their parts have not arrived. They cannot guarantee me about the date of delivery...

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