Kroger reviews and complaints 1
View all 1484 complaintsKroger - Lack of cashiers
This Kroger is located in Lebanon Indiana. The lack of cashiers at this location is ridiculous and unacceptable.
Normally, there is only one cashier register and many times none.
Self check out is awful. First I detest self check out. I do not work there. Self check out is a bit of a misnomer, because many times an assistance is needed to help the customer. We have many elderly customers in this area that are physically unable to do self check out. Also, if no registers are open and you are buying a lot, there is not enough room on the circler bagging area for all the groceries to sit. Hence, an assistant is needed again.
I havetwo photos showing the lines; however, I am having difficulty downloading them to you. One shows a line 15 deep for the only open register. There other shows a line from the self check out as far back as the second freezer section. I am guessing about 20 deep. I have actually seen people leave full carts sitting because of long lines.
Claimed loss: Just my time
Desired outcome: Staff your store appropriately. You may need to consider higher wages and/ or relaxed qualification requirements.
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