Frigidaire review: Dishwasher 1

I purchased a dishwasher October 4th for a house I am selling. This is and has been from the very beginning a defective product. This is the third week I have been trying to deal with having this item fixed. I have been lied to, given a complete run around and now I am once again put on hold.

I have spent over $1000 thinking something was wrong with my plumbing because of the error code. We found out it is the control board plus one more item which is bad.

My house, which i am trying to sell, has to have a significant portion of the electricity turned off or the dishwasher continues to run. This does not give perspective buyers a very good feeling.

After spending several hours today on the phone, first with Frigidaire customer service telling me they have the part in and a repair person will be out Monday, I called Appliance Service USA. They told me that the part was on back order and they don't know when it will be in next. Then I called Frigidaire, escalation, only to be given the run around, telling me they need the part number from Appliance Service USA, but Appliance Service USA is not answering their phone. So Joy with escalations said she will send an email to Appliance Service USA to get the part number. She plans on calling me after Monday.

Monday is to late in my opinion. I am extremely angry at this point. You are not a viable company if this is the way you treat your customers. I will settle for nothing less then a working replacement at this point. Please resolved as soon as possible as I am seeking help elsewhere.