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Dollar General

Dollar General review: Ebay gift card/ did not activate

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Author of the review
12:34 am EST

On October 31 2023 I purchased a ebay Gift card for $100 at Dollar General at 71 Hogue Road Pine knot, Ky 42635. The card did not activate something happened to the cash register. It said to receive a refund but the cashier said there was no manager there & she could not do it. I would have to come back the next day. I went the next day they said they could not give me a refund until I brought in a copy of my bank statement showing I did not receive a refund. I took my bank statement there it showed no refund still did not receive a refund. Said I would have to come back the next day. I walked there 6 times. The manager said since it was not activated I should contact the card company ebay & get a refund from them. I said I bought the card from dollar general not ebay. She said we hate the cards & do not like to deal with them. I said then why do you sell them. Still no refund. Well last Sunday someone from the dollar general store called my daughter at home & told her that I had purchased gift cards at the Pine Knot Store which is an invasion of my privacy and ask her to make me stop buying gift cards at that store. I was very upset about this because I do not tell my daughter my business and she is not my boss or my guardian. And I spend alot of money at this store since I can walk there from my home & my car is wrecked also. I would like my refund of $100.00 please Thank Youn

Claimed loss: $100.00 not refunded

Desired outcome: refund $100

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