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3.0 170 Reviews

University of Phoenix [UOPX] Complaints Summary

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University of Phoenix [UOPX] reviews & complaints 170

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University of Phoenix [UOPX] remedial courses and forcing political beliefs on students

The University of Phoenix provides not only remedial education and service to its students but forces them to choose a political party. I have learned the a rectangle is now even on all sides for example and that when asked for a business plan that a businees plan is incorrect to submit. Recently I took a government class in which I was asked to complete a simulation on passing a bill through congress. They first asked me to decide my political party only giving two choices democrat or republican. Upon choosing the politcal party however, there is a right or wrong choice which I personally find to be very unethical. If i chose republican I was told it was a very poor choice because I would not get the bill passed or be reelected. The last time I checked I still live in America where we have the freedom to choose our own political party. I refused to complete the assignment to further their political propaganda that teaches students to sell themselves out for personal gain. I have screen shots of the messages going back and forth between me and the school and the teach of this class saying that the there was a correct choice as to political party which I believe is wrong.

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Temet Nosce
Spokane, US
Jul 21, 2010 2:43 pm EDT
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Interesting, I would agree that the Teachers tend to do that. I had been docked scores on a report on "Diversity" BEing a manager and working overseas, I thoght I had the report in the bag.

However the teacher I had on the subject disagreed with my report stating that I was wrong. My retubution came in the discussion forums for the class, where she had posted things that were not only wrong, but illegal and if these students practiced, it would cause litigation in the USA and other places I have been (depending on your nationality). I corrected her and explained to the students. She boasted having many years of expereince. I said that may be so, but the law is clear on the subject despite your personal experience and that you may want to do some research before teaching a matter that you clearly have no understanding of. However I do know some attournies that a re friends who could help enlighten you if you would like to have thier emails to prove my statements. Intresting enough she gave me a passing grade. :)

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University of Phoenix [UOPX] just a diploma mill

A friend of mine paid good money and received her undergrad, masters, and PhD in Education from Phoenix University. She has had her PhD now for over 4 years and has NEVER secured a job in education with her useless degrees.

This is nothing but a diploma mill and employers know it. Save your money and go elsewhere.

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Travisman
Jibjab, US
Jan 13, 2012 2:55 am EST
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People get tons of tacky pop-ups and spam e-mails from University of Phoenix advertising Masters and PHD programs "that can be completed in just six months".
Many employers base their opinions on that and are less likely to hire people with UoP degrees.

Perhaps the University of Phoenix doesn't deserve the terrible reputation, but its there just the same. In the job market perception is reality.
Also its nearly impossible to transfer credits to or from the University of Phoenix.
I'm not calling UoP a diploma mill; but for the considering the tuition rates, work load and reputation...you're probably better of at a community college or state university.

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Successful UoP grad
Peoria, US
May 31, 2011 11:31 pm EDT

After reading these comments, it is obvious that ignorance is truly bliss. The University of Phoenix does not run a diploma mill. It give those who have no college experience a FREE three week workshop to introduce them to the style that the University uses to teach its students. Sales tactics are not used. Rather, information is exchanged with the potential student to help them make the best choice possible. If you are unable to make up your own mind when recieving this information and blame someone else for your ignorance, how can you be qualified to comment about anything? I read the comments here and see nothing but a bunch of whining, lazy dropouts who will be unsuccessful at everything in life because of their poor attitude. Blaming a company trying to make a difference in people's lives is the way they go about making themselves feel better. Pathetic.

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germosen
, US
Mar 26, 2011 4:50 am EDT
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How can the University of Phoenix be a diploma mill if only 6% of students graduate...if it were a diploma will wouldn't everyone graduate?

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SSanchez
Portland, US
Dec 02, 2010 6:49 am EST

I spoke with a UoP relations specialist and she assured me that they constantly lay off their staff who may have caused stress to former students. That is somewhat relieving to hear, that they are continually trying to improve their educational methods.

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SSanchez
Portland, US
Nov 28, 2010 6:35 am EST

Oh, I forgot to add why they want you signed up as fast as possible. They instantly hit you with extremely disproportionate tuition costs immediately and are quick to just send your account to a collection agency.

Very sleezy, unprofessional, and unethical. How is the US Government not involved with stopping a deceptive business like University of Phoenix?

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SSanchez
Portland, US
Nov 28, 2010 6:32 am EST

Let the truth be known. University of Phoenix is not even a school. It is a business trying to scam students to enroll in their "school". All of their education is haphazardly done. Their enrollment advisors, academic advisors, and financial aid advisors are ALL SALES PEOPLE.

ALL UOP advisors are trained to get you signed up as fast as possible, before you realize University of Phoenix is not even a school.

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SuzyQ27
Bath, US
Aug 30, 2010 12:04 am EDT

Well that dosn't sound to good to me. I am almost done with my assosiates through UOP. Not for education but for human services. What should I do now?

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University of Phoenix [UOPX] financial aid management discrepancies

I began attending the University of Phoenix/Axia College - Online Campus back in April of 2008. The representatives I dealt with all acted on behalf of the University of Phoenix and fed me a bunch of lies and deceit in convincing me to enroll with the University of Phoenix/Axia College - Online Campus. The major issue was with the University of Phoenix/Axia College's Financial Aid Department.

I believe that I was financially manipulated and cheated by financial aid counselors with the University of Phoenix/Axia College, simply to get me to continue attending the online courses with their university. I have battled with instructors in my virtual classrooms about how they conducted themselves and how I was treated overall. I was also not happy with their learning curriculum. I felt that the majority of classes that were said to be a part of my learning curriculum were simply implemented to add a value to the course. There were quite a few unnecessary prerequisites involving the course. I also felt that some of the prerequisites with the University of Phoenix/Axia College - Online Campus were setup to "stretch-out" the course and overall cost a student extra and unnecessary monies in the long run.

I continued to be manipulated by the University of Phoenix/Axia College's practices and I listened to the advice of my enrollment counselors, academic counselors and financial aid counselors, only to eventually be financially cheated when I became fed up with the University of Phoenix - Online Campus. They used various tactics to persuade me to stay enrolled in the course and further try to obligate me on a financial level to their university.

Time progressed and I got so annoyed that I had to even switch my said "Graduation Team" with the University of Phoenix/Axia College (which was no different than my original one). My new Enrollment Counselor, Academic Counselor and Financial Aid Counselor behaved in the exact same fashion. They both repeated the process of misleading me and deceiving me to continue my enrollment with the University of Phoenix/Axia College. I was told by my financial counselor that I would receive substantial grants to accommodate my financial disposition at that time, which was not good because of the economy. My Academic Counselor simply followed the lead of my Financial Aid Counselor. I eventually reached a boiling point and I refused to continue to be manipulated by the University of Phoenix/Axia College, so I attended my last block of classes and I could not continue any further.

I stopped attending the University of Phoenix/Axia College back in July of 2009 because of the profuse mistreatment I endured from their staff. Since then, the University of Phoenix/Axia College has manipulated my online records, changed my classroom attendance statuses in some classes and possibly even manipulated some of my grades. I have been unable to check or verify the pertinent details of my virtual classroom history due to everything being kept on their servers and my being denied access. This is how they manipulate things on their end, for the most part.

I have also been experiencing the University of Phoenix/Axia College trying to bill me approximately $3, 000 when all of my student loans were with Sallie Mae and the U.S. Department of Education. I was also not able to officially withdraw from the University of Phoenix/Axia College, yet because they now threaten to cause me more financial hardship with my FAFSA loans by compromising the monies I already received for my subsidized and unsubsidized federal student loans. It is truly disappointing, but I have not given up.

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MastersAtU.DE
Phoenix, US
Mar 20, 2011 4:10 pm EDT
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Dear "UoP Victim, " I can't tell if this might be the issue, but I believe that if you do not complete the pre-requisite number of credits/classes, if you do not maintain a GPA average of "C" or better, if you drop, withdraw, fail or do not make attendance, it is my understanding (I have a Masters degree) that you have not earned the right to your Title IV funding as per the policies of the Dept. of Education and a school or is legally bound to return that entire amount of Title IV funds (loans and grants) to the government (or lender) -- even if they have already given you the excess funding to use for educational expenses. How a university or college deals with the "money owed" for class time used after that point -- including and grant money not earned but already given to the student -- and university "drop by this date and there's no charge" policies vary from school to school. I suggest visiting StudentLoans.gov and taking an "Entrance Counseling Interview." It reviews the policies and regulations a student must abide by and achieve in order to earn their Title IV funding. It sounds as though you did not earn your PELL grant (did not complete enough credits, dropped or failed classes, let your GPA drop below a "C" ) and your loans didn't cover your cost of courses. Hope this helps. i would also definitely recommend that you contact that Libby Bailey person; she sounds like she's willing to help.

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Kynesha
Cudahy, US
Aug 20, 2010 10:26 am EDT

University of Phoenix / Axia College has ripped me OFF! They lied, cheated me and so on and so fourth... They are nothing but a bunch of scam artist. If you are a victim as well PLEASE send your complaint/letter to me and I will help take action I am working on starting a class action and notifying the attorney general and department of education. You can mail your letter/complaint along with ANY proof to Ms. Staten, 2661 E Adams Court, Cudahy, WI 53110 or email destiny1983us@yahoo.com in the subject line write Axia Complaint

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UofPhoenix
Phoenix, US
May 11, 2010 12:47 pm EDT
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I work for the University of Phoenix, Office of Dispute Management. We are dedicated to investigating student grievances, disputes, and concerns. I would be happy to have our office look into your issues. If you would like, please contact us through one of the methods listed below:

Phone: [protected]
Email: UofPhoenix@phoenix.edu

Best regards,

Libby Bailey, Sr. Student Relations Administrator
for the Office of Dispute Management

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University of Phoenix [UOPX] harassment/bad customer service/etc

I received a letter from the UOP stating that I had owed way more than I was suppose to. Number one, I never was informed of how much a credit hour I was paying for. Number two, I was never told that if you login to a class (even once like I did, even if you withdraw) you are charged for the whole class. So imagine my surprise, when I received the bill in the mail.

I immediately started receiving harassing calls that the payments that I was making on a regualar basis wasn't enough, but all that I could afford. I thought that I was going to get more back on my taxes and was just going to pay for it, so that they would stop harassing me. They pressured me into givening them my information for the final payment. So when I go my refund back and realized there wasn't enough money in my account to cover the payment they were going to withdrawal, I tried calling them numerous times. They would either pass me around numerous times with no help, or I would leave a message, but no one called me back. So when the matter was unresolved, I placed a stop payment on the account. They tried running the balance through and it was returned back to them.

Then the called me, yelling at me and telling me that I was being fraudent, even though I tried making a smaller payment with them. Their representatives are very rude. The call was lost. I went home and received a phone call from my bank stating that they had tried running the payment now on my debit card (not authorized at all). My bank sent back that payment as well, since it wasn't authorized.

In the mean time, I keep making payments, sending in whatever I can to them, so that I never have to deal with them. Then today, I get a phone call at work (not the correct contact number given --and that I was told had been "correct" everytime I had spoken with them. The first representive was going to let me continue making payments on the account. She put me on hold, the next representative was awful. She was so rude, yelled at me and wouldn't let me make payments. I told her, that I was sorry the tax refund didn't work out and that i was still making the payments that I could. She told me that "they would do what they have to do and good luck." And then she hung up on me..

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University of Phoenix [UOPX] absoltely no business ethics

This purpose of this paper is to identify a scam! I am currently a student at u of p, thank god it took me only one class to realize how this so called "educational institution" works. My story is like several thousand others.

I applied for a guaraanteed student loan "fafsa", I was elibale for grant money.

So planning ahead I applied prior to attending, with the expactation the grant money was on the way. My so called "acedemic advisor" assured me the funds would arrive by a certain date. Weeks have since passed, now I do not recieve any phone calls from administration. The same simple questions are left on thier answering service. "when can I expect reciept of my grant money?" and "how much of my student loan funds are due?" is this too much to ask from a so called university?. I have attended 3 university's, 2 community colleges, and 1 technical institute. An 3.8 student! I have been snowed!

As of today, I am dropping u of p like the terd it is...

Im joining any of the several class action law-suits against this practice of poor business ethics and fraud!

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dixie51athome
Sycamore, US
Aug 13, 2010 8:29 am EDT

I feel you! I too need to join in as I have been snowed the same way as 3 others I have spoken to recently...get me the info where I can join thanks

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sharktooth
, US
Jun 15, 2010 2:06 pm EDT

I agree what a scam!

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University of Phoenix [UOPX] - class action law suit: misuse of title iv funds and accounting practices: unethical business practices : scam and fraud

I am a united states marine on the temporarily disabled retired list residing in charlotte, nc. I qualified and received a federal student loan to pay for my university of phoenix education. Coexisting with enrollment, i was contracted with bank of america for the approximate loan amount of $9, 000.00 - $10, 000.00; a loan authorized under the title iv...

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University of Phoenix [UOPX] lies and more lies

Really? Everybody who is complaining probably failed a class and is just upset, or maybe they are not smart enough to actually finish a class. I have been attending at uop for almost three years now and am almost done with my bsb/a. I have had the best experience. Sure there are a few instructors I didn't like but that is about it. There are such things as financial agreements, and e-signing of forms. If you don't read them then that is your fault. Everything is in there and it is really that simple. This is probably why all of you where not successful in school... Go to the local community college

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Update by rogship
Apr 10, 2010 11:18 am EDT

Ohhhhh, so when you sign the Master Promissory Note you didn't realize you where taking out a loan? That is why you are probably the one who failed a course. Don't worry there are community colleges for you.

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Shut it
, US
Nov 17, 2010 2:31 am EST

Wow there ate some long-winded [censor] on here

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I know what I'm talking about
Fake Town, US
Apr 06, 2010 6:12 pm EDT

If you guys are proud of yourselves for having such high grade point averages I wouldn't be. The only way that you fail a course at the University of Phoenix is by being a brain dead idiot, which much of their student base is due part that they will put anyone with a pulse, "GED" or high school diploma, and the ability to complete an application in school.

However in defense of UOP, they are "supposed" to return the financial aid award back to the lender for any incomplete courses in accordance with the guidelines imposed by the higher education act. However this isn't required and is completely unfair to the student due in part to the unfair repayment process that this imposes on the borrower. Even more worrisome is that I would hazard a guess that 99% of students entering into a financial aid agreement with UOP are unaware of this fact. Granted UOP puts this fact somewhere on their financial aid application, but you try and find it.

But don't believe they want to return these funds due to your withdrawing from there, as the number one recipient of federal financial aid dollars, they would much rather pass you if you can put a coherent sentence together in order to keep you in school and keep milking the billion dollar cash cow.

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grnsgrl7
, US
Mar 25, 2010 3:54 pm EDT

BINGO rogship, I too have had an amazing experience with University of Phoenix... I graduate this summer with a 3.5 GPA. I think all of these negative complainers need to except the fact that they are the type of people that blame everyone else for their lack of ambition. You have to earn a degree at University of Phoenix. In no way is it handed to you. Congrat's rogship!

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Kim21
Hollywood, US
Mar 22, 2010 12:38 am EDT

You are probably an anvisor and work at the school, advisors get their cut, and that's why they are still sitting in back of does desk lying to students and making money off them, you can't talk for over 300 people complaints, I would understand failing, but most of the students wirth the complaints all over the website are not about grades, it is about the advisors lying to them, nobody knows your background just like you don't know theirs, so you can't say that people arent smart because you are incorrect, students actually have cases with attorneys and the school has been investigated, and is still being investigating. if you have a BSB/A like you mentioned then why do you talk out of your ###, without reading the statistics, you are a looser that probably lies, and is making up crap just to back up the school.

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beepercreeper030605
Keeseville, US
Mar 04, 2010 10:50 pm EST

I attended the UOP and got great grades, but due to their new attendence policy I can't keep up. I opted to transfer back to Capella due to the flexibility. And UOP screwed me. I completed my courses before my withdraw. They sent my funds back to the lender and sent me a bill for 2999 dollars, and refuse to give me a copy of my transcripts untill I pay up! I contacted my lender and asked if those funds could be returned to UOP, they said all they had to do was request them. But when I contacted them to give them this information, they said they would and have not! So all my hard work was for nothing! My advisors at UOP did everything in there power to keep me there but I knew I had a better chance of completing my degree at Capella. They still keep giving me the runaround. When I originally left Capella they were supportive and very helpful...they didn't try to stop me or bully me into staying and do underhanded things like University of Phoenix. And just to make another point when I finalized my withdraw from University of Phoenix. I asked my advisor if there was anything I needed to know especially if my withdraw would effect my financial aid or anything and I was told NO! So I am happy that it has worked out for you, but you are one of few!

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University of Phoenix [UOPX] scam artists

I have been an on and off student at this so called university for 5 years. I would have finished my degree a long time ago if they were not ripping me off and scamming me. Well it finally happend. The final scam. I take a class, work very hard, submit all my assignments in. My teacher does not grade them, she gives me an F. The school cancels my students loans, expects me to pay them $2100 before I can get my loans back and continue classes. No one was helpful and no one wanted to back me up. My requests were denied. I could not afford to pay off the full $2100 in one shot as I jsut started working again and have other obligations. The school put my balance into internal collections which I slowly started paying. Now I get a call from their corporate office saying that they cannot hold it anymore and will sell my balance to a collection agency even though they see I started paying it. My balance is down to $1800 and I had planned to have it paid off within the next 2 months. They do not even want to work with me there. Well now I will do everything that I can to ruin university of Phoenix. They have scammed far too many people.

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tech0821
wayne, US
Jun 19, 2012 7:44 pm EDT
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I am currently attending u of p and found out that the school does not provide the information needed to complete this course IT/242. I was instructed to find the information to complete the assignment on the internet. Three weeks from graduation, not looking forward to having my associates degree in Google searching. This school is a complete joke.

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griffon5
Mount Vernon, US
Mar 04, 2011 12:04 am EST

I must disagree with each and every post here! I am a graduate of UoP and there is no way that I could have ever completed my degree and gotten the position within my company that I now hold. I possess a Bachelor's degree in Psychology because of some wonderful academic, financial, and enrollment counselors...maybe this is one of those situations where something is only what you make of it!

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SSanchez
Portland, US
Dec 02, 2010 7:00 am EST

I spoke with a UoP relations specialist and she assured me that they are continually looking for improvements in their educational methods. So that was good to hear, that they are changing their ways. Or at least we can hope..

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SSanchez
Portland, US
Nov 28, 2010 6:23 am EST

I was also tricked into thinking University of Phoenix is a great school and enrolled. I was very disappointed with their online degree program after jut 1 short week so I withdrew from the school.

I was in shock when University of Phoenix "decided" that I owe them $750 for withdrawing after just 1 week. And the thing is, they don't tell you any of it and they keep insinuating each and every student to just try it.

The top people who are running Univ. Phoenix absolutely do not care about the student's well-being. They JUST WANT YOUR MONEY ANY WAY POSSIBLE.

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yvette kelley
Houston , US
May 26, 2010 7:54 am EDT

I thought I was alone until I just read the last two posting. I am stuck in the same situation and regret that I ever considered furthering my education with U of P. I know I owe the money and that is why I was faithfully paying it, per the agreed payment arrangements in writing from U of P. Then I receive that same call basically strong arming me into trying to agree to me to make monthly payments in a 3 month period of time that was equivalent to some people's house note plus give them one of my legs. Once I complete paying the balance I owe I will not be completing my remaining credits with this school nor will I recommend them to anyone. I will be transferring my credit else where. Good luck to those who have yet to experience this unethical approach that U of P takes with no regards of assisting their students in completing the remaining credits to earn their degree.

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Backtalk
houston, US
Mar 08, 2010 6:52 pm EST

I cannot believe the issues here. I had a similar issue. I made a payment, and immediately, my account was sent to a collection agency. I'm in 10, 000.00 debt in student loans For Nothing! Worst, they failed me in their bogus Gen/105 class which cost me $975.00, while I passed all the other classes at 90 or better. The government need to step in this one.

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University of Phoenix [UOPX] unethical practices

Hello,

I recently quit the University of Phoenix as a Finance Counselor. I was promoted to that position after working for them for about 9 months. I worked with UOP Midwest Division Healthcare I have read numerous stories about the Universities Enrollment Counselors and their horrible conduct. Please don't think it ends with them. Within a month after I finished Financil Aid training I noticed a pattern of the University starting students before they were certified for Financial Aid or even qualified to start the University. They defer payment from students for up to 90 days while they check to see if they are qualified. The result is that I had a student who accrued a bill of over $3400.00 before we even knew if she would qualify for loans to pay this debt. Ofcourse she was given the impression from Enrollment that everything should be okay. That way she would start without worry; afterall the student starting class is the most important thing in this Universities culture. No one had ever explained to this student what might happen if everything did not go well with her qualification for Financial Aid. Whenever I tried to explain both sides of what can happen, I would be called negative by my manager and Academic Counselor.

The student went through class and Admissions found that her previous schools were not accredited so she could not continue with the University of Phoenix. This means she could not remain in school and could not receive any Financial Aid. The student still owed the University $3400.00 for classes they let her into though. Her account was placed in a delinquent status and moved to our collections department after about 2 months per University policy. When I went to my manager and told him this was the most unethical thing I had ever seen a company do; he looked me directly in the eye and shrugged his shoulders without a word. I immediately started looking for a new place to work and soon after that interaction gave my two week notice.

I just want people to know what they are dealing with when considering enrollment in the University of Phoenix. The above story is not the only thing I have been a part of. I have had numerous students tell me about lies they have been told by enrollment counselors. When I reported these lies to management(Enrollment and Finance) I was always told that students hear what they want to hear. Managment always told me that it was a misunderstanding not an outright lie; no matter how often it took place.

So now I want to write some advice to keep you safe. When considerng UoP.

***Please Keep in Mind***

1. If you're not sure...Do not Start Class They can schedule you for class several weeks in advance and certify your Financial Aid before you accrue a bill. Why take chances? It is not them who will suffer if something goes sideways.

2. enrollment counselors will be written up or terminated if they do not have enough students start. There is a conflict of interest. They are wonderful people with great personalities. However, they get credit for starting you two weeks into your second class...if you succeed or not. I had an enrollment counselor who wanted to start a jobless man with 3 kids who would have to pay $500.00 a month to stay in school. She told me that we shouldn't approach the man with the news in a "negative way". Luckily he did not start because it turned out that he had defaulted student loans. Jobless or not they would have let this student start.

3. I was in a meeting with all of the Online Finance Counselors and Current and Co CEO. Last Quarter the University started 100, 000 students by the end of the Quarter only 50, 000 students were still enrolled.

4. Never sign a form called an "Authorization to Close" unless you know exactly what it means. You need to understand both the good and bad aspects of signing this form. UoP usually doesn't volunteer the possible negative side of issues.

There will be those of you who will say you work for UoP and have not experienced any of this. Congratualtions, that does not make what I have written less factual.

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AZManthasmom1
Mesa, US
May 21, 2010 11:51 pm EDT
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I too worked in the Midwest Division as a Financial Advisor for I am ashamed to say almost three years. I was terminated in early March after a very long battle to keep my job. Huge and high student counts made it impossible for me to be a "counselor". Phone c alls from students went unanswered because reports were more important than customer service for our students. If reports were not done per deadlines finance counselors could lose their jobs and their performance was and is still rated on this.

Everything this previous poster says is 100 percent correct. I was hated by my enrollment counselors because I chose to fight less than ethical enrollments and told the students in my care the "whole truth". At every turn I was blasted by the Enrollment and Finance Managers for delaying class start dates and demanding financial aid paperwork was complete and correct before a student started.

Almost every student I saw enrolled was enticed with promises of thousands of dollars of excess financial aid from grants and money they could receive that would not be needed to cover classes. Many students enrolled only for that reason and left class the minute they got that money never to be heard from again. Financial Aid does cover the full cost of tuition here BUT the school only keeps enough to cover each class in a disbursement period one time in their accounts. Students get every other penny in an excess funds check. 4 classes12 credits are in a disbursement period. Students are told if they have to retake a class for any reason they have to pay to retake the class themselves. By the time that happens they had usually always spent their excess money.

I saw hundreds of students come and go along the way. Less than 20 ever made it to graduation from even the Associates Degree Program. Less than 50 Axia College graduates even walked at the recent graduation ceremony I attended. I tried to make a difference for my students that is why I stayed so long.

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Ni-Cola7784
Coraopolis, US
Apr 29, 2010 11:06 am EDT
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Thank you for posting this!

I almost started class today. I have a loan that was in default, I paid on it but when I became unemployed at the end of February I missed a payment and they put me back in a status that would not allow me to receive funding.

I called UoP and told my enrollment counselor this news. He said he would talk to his manager and call me back. I recalled talking to my finance counselor the day before, who said that the certification process would take 3 weeks. I realized that I would be approximately 2/3 done with my first class before I even knew whether or not my financial aid would pay out. Well when my enrollment counselor came back with his manager's advice, he told me that the company handling my defaulted loan could only be handling private loans (not true, it's a federal stafford loan that defaulted) and that it wouldn't affect my current loans in process. ALSO he said that if I did have a defaulted loan on file it would have come up when they submitted my paperwork to financial aid and through FASFA (I also find this hard to believe).

I'm waiting for a call from my finance counselor to further discuss this, and I'm going to tell my enrollment counselor to cancel this class until I am GUARANTEED that my financial aid is approved.

Thank you for confirming something I've been worrying about since last night.

BTW EdFund is the company holding my defaulted loan. When I called in February to tell them that I was unemployed and would need a week or so additional to get the money together for the payment, they detailed no negative recourse or ramifications if I failed to pay on time, but I found out when I called last night to make my most recent payment that because I missed the payment I was placed back in a probationary status that would keep me from qualifying for aid for an additional 9 payments. I think it is unfair that most other aspects of the education industry take into account unemployment and economic hardship (for which this loan was deferred (then defaulted without my knowledge) for).

Something needs to be done about the education industry. I'm so depressed reading these complaints about schools and lenders. When did helping people grow, helping people learn, become a business? Why are so many other countries doing internships instead of hours and hours of class time for hands-on degrees? I truly feel the reason that state/federal/school levels require so many credits to graduate is because they know you'll pay for them, because you can't get a good job without a degree. They've turned the degree into a necessity and force you to empty your pockets and stretch your limits in hopes of getting a good enough job to pay it all back once you are done. It's sad. I hate that I'm 25 with no children and I'm already scared to death that I won't be able to save up enough money to help any children I may have with school. I had no help which is why it's taking me so long to get back. When did everything get so convoluted by greed?

That's my $.02

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University of Phoenix [UOPX] double charging for classes

Beware of this school. There are hundreds of complaints for fraudulent activity.

I attended the University of Phoenix for six months. At that time I decided to switch to another online school that was cheaper and had different requirements. University of Phoenix was paid for my last term through financial aid, and student loans. I had my transcripts sent immediatly to Capella. Within a few weeks, UoP said they were never paid for my last class, and started billing me for it. I contacted my student loan company, and they showed that all of my classes had be paid. UoP insisted that I owed them money and sent me to collections. I sent a no contact letter, but they continued to illegally contact me. After another year of ignoring the no contact law, they sent the contract to an outside collection agency. I again had to send no contact letters to this agency. They switched to another agency. Afte 2 years of this, they have finally quit contacting me. Another co-worker ofmine had the same problem with them, only they are holding his transcripts at bay, and he can never complete his education anywhere until he pays for classes he doesn't owe for.
One of their ploys that seems to common across the board is to charge for classes that have been dropped. They will not drop the class when requested, and then will charge you because the class was dropped after the drop date.

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angel6915
Hazleton, US
Sep 07, 2010 1:10 pm EDT
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I have been a student with UOP for a year now. I just want to know if this college is accredited with their degrees.

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University of Phoenix [UOPX] refusal to award degree

I attended the University of Phoenix extension from 2000 to 2004. Before I left, they told me that I only needed 12 units to complete my degree, I had eight years from my start date to complete this [protected]), and that since the units I needed were all general education, I could complete them at any community college. If I didn't complete this within the eight year period, all the units I accumulated at UOP would be voided. In 2008, realizing I was close to the eight year mark, I contacted the school in writing and asked for an extrension of time. They granted my request, saying all degree requirements had to be completed by January 1 2009. Not wanting to incur anymore debt by taking out a student loan to attend classes at UOP, I attended my local community college. I completed the units before Jan 1, had the college send UOP an official transcript. UOP received the transcript in Feb 2009. Since then I've had to submit at least two SAC (Student Appeals Committee) appeals to them to have my units accepted. Finally, in August of 2009, My Counselor from UOP called to inform me that my appeals had been denied because they didn't receive the transcript by the Jan 1 deadline. In this same conversation, she offered me the opportunity to attend 3 more classes at UOP (one of which I've already taken) and then the degree would be awarded to me. It seems unfair thatthey can deny me the degree I've worked so hard for simply because they didn't receive the transcript by a certain time, especially since they didn't inform me of this from the begining.

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MayaRich
Philadelphia, US
Oct 03, 2010 8:12 am EDT
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I am so sorry to here about your situation with this scandalous school. How rude of them not to give you your degree the one you have worked so hard for. there is only one word for this situation LAWSUIT.

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holycatfight
Granada Hills, US
Mar 04, 2010 6:09 pm EST

I am absolutely amazed that someone else is having the same issue as I am. I completed my degree program in 2005; at which time I was told I needed to complete 2 gen ed classes. I called in 2009, as I was ready to not only finish my BS, but start on my MS. I was informed that I needed to complete only 1 gen ed class, I asked at least 7 times to clarify that it was indeed only 1 additional class, I was assured each time that it was. I immediately did enrolled in a class. Once I received my transcript from my local community college I called UOP...well, that's when things got really bad. I was informed that I needed to submit an appeal, as I could not get my degree due to the fact that I needed extra requirements...it is a new program apparently. I submitted an appeal immediately; however, it was turned down due to the fact that, and I am quoting here "I was not nice enough". My rep asked me to write another letter, much nicer, and send it to her for her approval...which I did. Well, now I am being told that I only had 1 year to complete the gen ed classes; they want me to take an additional 21 units! I am paying $30, 000.00 in student loans as it is. I have spoken to an attorney and will move forward with a lawsuit; I just don't see UOP caring though, I have tried to reason with them, to no avail. They only respond to the all mighty dollar, perhaps I can hit them where it hurts.

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JEE86
Seymour, US
Jan 30, 2010 11:57 pm EST

I'm very sorry. It seems they have done this to a lot of their students. I can't believe I have a degree from this school. No wonder I can't find a job.

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sketchjet
Greenville, US
Jan 23, 2010 10:44 pm EST

So, in your opinion, a day late, a week late, what's the difference. Try that with Income Tax, see what happens. LOSER

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University of Phoenix [UOPX] shady

I was enrolled at University of Phoenix and was doing extremly well. my mother recieved both her bachelor and master degree from there. I got a new Job and had to change to online classes, (biggest mistake of my life)
Everything was messed up I am indebt $733.00 because when I caled drpped the class my academic counselor was on vacation. So her sub didn't answer or return my phone calls nor did she drop the call from the class. I was now being charged for a class i sholdn't have been in. This was in January 2009 it is Janurary 2010 and I stillhave one year of college to finish that I cannot finish because they refuse to correct their mistake. So what am i suppose to do now? Never graduate? I am actually pissed off at tghe school because I reccommended soo many friends and family to this school and some of them are having similar isues.
Beware of terrible academic counselor.
P.S I had 3 in one year.

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SuzyQ27
Bath, US
Aug 30, 2010 12:08 am EDT

lol! I have to agree there.

I am familiar with all of the changes in advisors. I have had a couple different academic advisors since I started and have also had 5 different finance advisors in the last 2 months. What is up with that?

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pea298
anytown, US
Jan 26, 2010 9:53 pm EST

You might consider re-taking your writing class.

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University of Phoenix [UOPX] lies, deceit and fraud

In 2004 I was called by a UoP counselor. I knew I wanted to continue my education but didn't think I could manage it or afford it. I was told I wouldn't have to worry because I could get a grant. I agreed to take a single class to see if I could manage. 3 weeks later my son beca, e ill and I withdrew. Again, I was told I wouldn't have to pay anything.

4.5 years later I get a bad account by California Student Aid/EdFund/CSA/ACS/College Loan reported on my credit report dropping my score 80 points. After 9 months now of investigating, I discovered that UoP obtained a loan in my name. They signed me up for some Criminal Justice Program without my knowledge, claimed I earned 3 credits and a C in the class I didn't attend as I was in the hospital with my son and moving from the apartment that we were ankle deep in raw sewage with.

I filed a complaint with the Department of Education. I found the list from the UoP showing that I did NOT complete the documents for the student loan. Forms they claim I "electronically signed" were placed in their system in 2005 (1 year after I withdrew). On these forms they stated I was a medical collections agent, I was not. They placed an address on the forms that I did not live in until after I withdrew, yet they claim I "electronically" signed these forms a month earlier. Why is it that some forms I was able to sign but the money forms I supposedly "electronically signed"?

Now I am being forced to pay this loan plus the interest, even though I didn't sign up for this, nor knew about it until nearly 5 years later. Otherwise I can't obtain the mortgage for my house that I have already paid the non-refundable 5% down on.

This school needs to face justice, be closed down and the people running it need to be held accountable fully. Why isn't anybody doing anything about this company?!? How many more complaints and similar stories, law suits and disputes does it take to make a company be held accountable for their very unethical business practices?!?

If there are any answers, please let me know. I have all of my documents prepared and ready. I want to fight this company to the fullest.

rivera.[protected]@gmail.com

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Backtalk
houston, US
Mar 08, 2010 7:23 pm EST

That is HoRRIbLE! I really believe the fradulent acts are tied between the school and reps who process our loans from the actual loan companies. The government and loan companies should require actual signatures to process somethng of this extinct. This is a very valuable financial reponsibility, to leave in the hands of such businesses, who are out to cash in. I can't understand how banks submit 10, 000.00 to an online school, and I can't get a loan for a home deposit and new business. Are they working together?

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whodoneit
, US
Jan 11, 2010 10:56 pm EST

I never attended this school but, I attended one similar. Colorado Technical University is pretty much the same way as uop from what I have read. They are all scammers out to get your money. If I could give a piece of advice to anyone planning on going to school it would be to attend a community college or state school as they are much cheaper and credible. It sounds to me like you need a lawyer on this one, it's fraudulent to sign a loan for someone else and there has to be some way you can sue them or get them investigated.

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University of Phoenix [UOPX] university of phoenix complainers

I feel like with all the complaining going on most of you people are just whinners. As I am reading your compalints I notice that some of your complaints are pathetic. UoP was went over most of these things with me and I still decided to attend. The one person who hasn't received a dime to buy drugs and now has to use their daughters child support. Well UoP did let you know that finicial aid takes anywhere form 45 to 90 days. I did the calulations, you are no where near it. You just started school. Also the people requesting transcript (pay for them) if you want to get out an agreement that you as an adult sign up for. Just pay for the damn transcript. I have not read one legitamate complaint on this website it's ridiculious.

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Damn Crooks
Anehiem, US
May 03, 2011 1:34 pm EDT

I was looking into uop...not any more. The kind of things Ive heard about this school are ridiculous. Besides the degree being pretty much worthless from what I can tell, it's outrageously expensive. Plus once you consider the fact that no other schools will accept their credits, Its an easy decision to not go there. Plus, If I wanted to teach myself, Id just go down to the public library. All in all, it sounds like a crazy scam. Oh, btw, any of you people that are students and defending the place are probably just in denial because you have already forked out thousands of dollars. You people are the sheep that uop loves. The ones complaining, joining lawsuits, etc, are people sticking up for them selves. There is nothing wrong with that. From what I can tell, even a community college associates degree will get you farther in life than a masters from uop. At 1/1000 the cost at that lol

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Ricky Clinch
Payson, US
Feb 28, 2011 9:06 pm EST

The organization is crooked; that is all there is to it. If a student goes through their process, without any hiccups and graduates, all is well in the world. The school gets their money and the student gets a piece of paper that hopefully will be helpful in gaining a better life for themselves.
However, if the student has a problem that takes them outside of the normal track, the unethical and possibly illegal practices of the school come blazing forth. The school MUST (can't verify this but it sure seems that it may be the truth) strongly coach their financial advisors to push the students through the loan application process. You appoligists, did you fill out your own paperwork? Most people I have talked to were urged to allow the FA to do it so it would "go quicker." Why do this? So the student will give the school permission to handle the money for the student instead of the student being issued a check.
Once the loan is approved, the school will book as many future classes into their financial system and dedicate those funds to the classes. If a problem occurs, like an illness, the school sends all the money back to the government because they don't want to mess with their source of money, then they turn their attention to the sick student to get that money back.
For those of you who were "challenged" by the classes at UoP, you probably would have been challenged anywhere. I can tell you that my MBA is a $40K piece of paper. I didn't learn anything in the classes. The econ, finance, accounting, etc. were not even refreshers of what I had in my undergrad classes. The marketing and other management classes didn't even use the books we were forced to buy from the school store.
Run screaming while you can and find a place that doesn't make you feel like you need a shower every time you talk to them.

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Touchy610
Winter Garden, US
Feb 28, 2011 12:48 am EST

I've attended UoP for my bachelors, and decided to stay for my masters in Developmental Psychology. I really don't think I could have made a better choice, to be honest. It seems as if most people that complain about them really just couldn't stick it out. All it takes is patience, and...you know...a little intelligence. They have always been helpful and all of my advisors have been unbelievably quick at getting back to me about any complaint I may have.

I have had a few courses where the professor wasn't up to par with what I expected, but I'm sure that happens at virtually every school. And only once did I receive my financial aid funds a little later than I expected, but I eventually expected that too happen, and actually more often than it did.

I also have a couple of friends and relatives that attend, and they have the same experience I've had. There are always little issues that happen along the line, but it's part of life. They've not ruined my finances, or anything. If anything, they assisted me in finding MORE options in funding my education, and in the three years I've been attending, have only had to take out one student loan at the very beginning.

I'm convinced most of the people that complain hold grudges, rather like a five-year-old would against another child that has a toy they want. Really, suck it up and stop trying to bring people down with you!

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All aKopp
Port Orange, US
Jan 13, 2011 3:18 am EST

I almost went to keiser! Thank GOD! or this web site! I have almost made one of the biggest mistakes in my life! You alowed me NOT to do that! Thank you very much!

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tripsturtle
Hubert, US
Nov 19, 2010 9:13 pm EST
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Nov 19, 2010. I have been attending UOP since last April and my only problem with them is the recent changes in the pell dispursement. I have been given the run around on a weekly basis and it is very frustrating. I have not failed any classes or even came close to it and still try to work hard. I actually enjoyed the school and even recommended it until now. It has been well over 3 months and still not one person has given any real answers to what is going on. I am not here to "whine", I would just like the truth. I have only read negative things and cannot get any answers from the school. I have called Dep of Ed and the implied their part is done, as far as the grant money, and it is all on the school now. I would just like some answers please.

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feelinfroggy
Jacksonville, US
Oct 28, 2010 9:29 pm EDT

I wonder if the few who are on here defending UoP work for the same group that runs the call centers that claim to be a University? I have read and heard far more negativity than positivity since I began having my problems with them.

@ jason1984, yes I failed a couple of classes your right, my fault. And yes I live off of my loans because my job doesn't pay me [censor], but I have a job and have had one since I was 15. @JEE86, you didn't work your [censor] off for your degree. You posted a few BS answers to even more BS questions on a discussion forum. and @M.King, your right UoP went over most of it, not all of it, and then skirted the truth on others.

My problem with UoP is the lies they told before my first block started. My enrollment counselor told me that Harvard uses UoP for its continuing education classes and that the credits I obtained their would be transferrable to any University within the same regional accredidation, these are both egregious lies. I also asked about the amount of time I was expected to be in class, as I was weighing my options between the local community college and UoP, and was told maybe three hours a day twice a week. Well anyone who has attended knows this is not the case. You are required to be there two days for attendance, however the "facilitators" require participation 4 days a week. My grade is a direct result of their system not working properly, my "facilitator" not responding to questions, not being clear about expectations, and numerous other things. Getting no credit for answers that did not meet word counts by 2-3 words instead of reduced credit. Its BS, completely up to the facilitator how to grade, no structure, no rhyme or reason to anything. I hope all universities like this get shut down

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jason1984
Gilbert, US
May 17, 2010 4:52 pm EDT

You obviously have absolutely no idea what your talking about if you think the University of Phoenix gets the Financial Aid money within the first week of school. The funny thing here is, all the people that get on these websites and complain about UOP or any other business for that matter, generally screwed it up themselves. I bet you if we looked your records, we would see a lot of failed classes, drops, and missed attendance. The Finance Counselor goes over all of this with each student before they start class, yet you idiots decide to be lazy or just plain stupid and fail anyways. How about saving the money you receive from your Excess Funds and investing it? Or maybe putting it in a savings? Those are much better ideas then living off of it because your do damn lazy or student to get a job. If you go to class and passes those classes like your supposed then most people graduate. But its the complete ignorant [censor]s who feel the world is out to get them.

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I know what I'm talking about
Fake Town, US
Apr 06, 2010 6:17 pm EDT

First, you must be a UOP student due in part to your atrocious spelling, which is even more ridiculous due in part to this box providing you with a spell check of sorts. And financial aid does not take your claim of 45 to 90 days to process. It disbursed the school after you complete one week of classes. You really didn't think they'd let you go through a full "block" of courses without having received money to protect themselves now do you? They just hold on to it in the event you fail to complete this "block" of courses. If you don't, they send it back to the lender and then bill you, simple as that.

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JEE86
Seymour, US
Jan 31, 2010 12:03 am EST

I'm a graduate of University of Phoenix. This school was very helpful for me. The education was well paid for. I don't understand why people have such negative comments about this place! They are nationally accredited, and fully accredited by a Postsecondary Education Commission in the state where I reside. So, employers recognize it where I live. However, not all states recognize University of Phoenix transcripts/credits. All people should research products/services before they agree to them, even if it is education. Not all online schools are accredited in certain regions and states- it is up to the student to research that or ask questions. I do believe the government website has University of Phoenix down as have 38 states that they were individually accredited in, as well as being recognized by the NCAHLC and the US Department of Education. I'm tired of hearing people say UOP is a diploma mill! I worked my ### off for my degree!

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SDG1964
Phoenix, US
Jan 06, 2010 9:04 pm EST

Dear M.King:

Your response is poorly written. You managed to have "butchered" the English language to the point in which your argument does not have any credibility.

You obviously have been duped which demonstrates your lack of intelligence allowing yourself to become prey to an predator online education institution.

I hope you do learn something from the organization. At that time, you may become enlightened allowing you to come to a rationale and informed conclusion about the purpose of the University of Phoenix.

If you want the truth, read my post.

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University of Phoenix [UOPX] - Unethical and misleading practices

I just read your complaint about the University of Phoenix and their misleading practices forcing students to go through a reentry process. I too worked with my academic counselor and they even made sure that the courses I needed to complete my degree would be transferable into the program. She was aware that I had lost my job and needed to pay out of...

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University of Phoenix [UOPX] - financial

I became a UOP student in March of 2017 I couldn't complete my paperwork there uless I signed up for a student loan. I was a single parent at the time with 3 teenages at home one being my nephew. I was making $25, 000 a year and on food stamps. I did FASFA the beginning of that year and qualified. I ended up with a $3500 loan through Sally Mae because of...

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University of Phoenix [UOPX] thieves

I was recently enrolled at the University of Phoenix up to a week ago. During my whole time there I could not stop thinking that I was completely wasting my time there. Well I decided to quit, and I have become convinced that I was wasting my time.

First of all I should have been concerned about their recruitment process. They purchased my contact information from a dishonest source and then recruited me very actively for a whole year. They would not give up. I screened so many phone calls before finally giving in. This recruitment method is characteristic of a corporations commitment to their only purpose, making money. They want to enroll as many students as possible, and they pusch all students to borrow large sums of money from the government. The average UOP student will pay about $ 32, 000 for 2 years roughly for a degree.

Often during the middle of a class they will inform you that there are remaining balances that the government did not cover. At traditional schools, students usually know about outstanding debts before a semmester begins. Not at this school. As a result, i told the school i could not come up with the outsatnding debt, and that I was not interested in doing so. Next thing you know, the school was able to locate a grant to pay for the remaining tuition. It was obvious that once I would not pay it, the school paid it. This way they can keep you enrolled and collect more loan money for students in the long run. They still would profit more by keeping students as long as possible.

Another issue is the school's decision on the order in which I took classes. I previuosly went to the University of Florida and only needed 2 math credits to obtain my associates. When I decided to quit recently at UOP, I told my counselor that when I come back after a break, I would prefer to finnish those 2 classes before I continue with my upper level undergrad work. I was told that was a bad idea becuase they know what is best for me. The counselor stated that taking the math credits would throw me ofdf rythm with my businesses classes. I think the real reason is they felt that if I finnished those courses, I colud get my associates and enroll elsewhere. They construct different plans to hold students therer as long as possible.

The biggest issue is the quality of the programs at the school. The professor's are great, but I hate to say it but most of the people in classes would not survive one semmester at a traditional school. At UOP these people are pulling A's and B's. Many of them can not even write on a high school level. At the shcool you have to write on average 2 lengthy essays per week, but students recieve great grades for just trying. The school just started throwing test and exams into class cirriculum, however the teahcers give you all the answers before the tests.

I realized that obtaing a degree at this school would do nothing for me. Sure the schoolis accredited, but $32, 000 is a lot to pay for a meaingless degree. I believe a prospective employer would never hire me, and I would be stuck with an outstanding debt owned to the government.

I have been out of class for a week now, but the school has no idea that I am not interested in returning. I know I am going to go through hell trying to permantently quit.

My advice is do not waste your time and money because this is a subpar school that seeks only profits. Employers are well versed on this subject so the average graduate will most likely end up only working for the school.

Stay away from UOP, Keiser U, ITT, DEvry and the rest of these schools unless you are certain they can help you.

You have been warned.

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101763
San Jose, US
Sep 12, 2014 1:56 am EDT

uOP rejected my employer's tuition reimbursement & instead accepted a student loan, so I was left in debt because of their incompetence & failed to correct the error. They are a bunch of thieves at uop, the financial aide dept. only communicates with you once and that is the ONE time to get your money once you sign the contract it is very hard to talk.to them afterwards, they do not return calls. I have dated documents with times & names of whom I spoke with concerning mix up with my employer's tuition reimbursement attempts to pay for my classes Vs. accepting payment thru a loan. I basically spoke with a person at an unk remote site & I was told that they no longer met on a person to person basis, it was all done via telephone. Which I thought was so chicken ### of them. For years I had been trying to get UoP to refund my money which was about less than $8, 000.

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University of Phoenix [UOPX] what education?

I have been attending UOP for over a year now and have had nothing but problems. Learning teams are antiquated and really do not work at UOP. Most students stay with the same group for several classes. Once ensconced in a learning team, no outsiders are welcome to join. Instructors (oh I'm sorry they are facilitators) are aware, but don't care. So, your learning team completely ignores you and you end up with a failing grade because you didn't participate in your learning team. Sounds like the chicken and the egg huh? I haven't seen a dispersement check in ages and no one can explain to me why. Employers don't recognize UOP and credits don't transfer to a REAL school. I really wish I had never set foot on UOP soil.

If you or anyone you know is considering UOP, tell them to run as far and as fast as possible in the opposite direction.

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hiding for safety
Kansas City, US
Mar 31, 2010 5:20 pm EDT

HEY! Go easy on this student. I attended UOP over two years ago and I disagree with learning teams. The learning team was not what I expected it to be at all. I thought we would all put our share of ideas to work. Unfortunately, after doing so things did not go over well at all. This student who was on our team stated she would do her part in researching she did not we lack points on our presentation. Luckly, I followed my first ming and research the topic which brought the team back to an A+. I have my other fellow students to thank. I do not understande why we have learning teams. Oh! be sure to pay UOP. They will try and block you from transferring, you may want to contact a lawyer. Stay away from BMC I have heard something about them I say go to a real University like Avila this way you get what you expect and pay for in an education.

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kmoney4286
Phoenix, US
Mar 07, 2010 9:59 pm EST

If you have had nothing but problems then why are you still attending? You will end up with learning teams at any other online school so you might as well just get used to it. You don't have to be an online student to "not do" your work. I have had learning team members at a ground campus not show up for meetings and not participate in an assignment.

PS credits are transferable because I have done it. May want to do some mroe research before you bash an educational institution... Try getting into see a counselor at a ground class, and also try to get them to help you put together your schedule...They're useless, I graduated with 18 extra credits due to counseling issues. Try and transfer classes that don't even count towards your program while you were wasting your ime listening to anoher couselor, then you come talk to me.

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University of Phoenix [UOPX] tution/collections

I am in debt to University of Phoenix for $2000.00 due to classses that UOP dropped me from, these classes were paid for by my student loan and the money was sent back to the lendor becuase the class was not completed. I have been trying to resolve this issue for nearly a year now. My account was transfered to a Corporate Collections Department therefore no one at the School will help me get my education back on track, all they will tell me is the money has to be paid to the collections depatment before anything will be done. Under advise of a financial counselor, I completed my FAFSA for the year and I am eligible for $5350.00 according to the FAFSA webite as of today 11/4/09 however a check cannot be cut because a school has not signed off, the school can't sign untill I am registered for a class, I cant register for a class untill the past due balance is paid. I can't pay the past due balance without my FAFSA, in addition I have a student loan that is accessible pending return to class, I have asked that my account be returned back to the school so that I may re-enroll at the school, I understand that I have a past due balance. What I don't understand, is that between my student loan and my FAFSA the past due balance plus any current fund requirement will all be meet before my first semester has even ended, why the school refuses to pull my account back from collections when it isn't even a third party collections agancy. It is still within the company. I find it hard to believe, being that I have worked collections for a great number pf years both 1st, 2nd and third party collections and know for a fact that a client can withdraw a single account at any point and time. If the Debtor is trying to resolve their debt with them directly. In this case that is what I am trying to do and I keep getting the run around by each department. I do not believe that having solid proof (NLDS), knowing full well, the school can get all their money owed plus future payments, they would still refuse to assist a student in trying to get their education and get their funds in the meantime.

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Lisa Mariott
hollywood, US
Jun 25, 2014 7:26 pm EDT

Im hiring a lawyer

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A. Encalade
New Orleans, US
Mar 05, 2011 7:33 am EST

I Agree with ASIA...
I had to dropp classes as well due to me moving away and Im getting the run around and have to borrow to pay off my collections account.
Others are soo quick to put down when you just venting or expressing a disgust. Here are two ppl that have been where you are. You'll get through it. Some companies are filed with Money greed.
s/n: Maybe those two NUM NUTS above are the Reps that keep telling us NO!

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Asia J.
Jackson, US
Aug 19, 2010 2:42 pm EDT

hey sweetie...don't listen to those [censor]s above...forgive for they are not human and have never made a mistake in their life...things happen...i was in the same situation...i stopped attending because my stepfather died and i became very sadden and unmotivated...basically, about the situation the only alternative is to pay the money...That is exactly what I did. I tried everything I could think of to get out the situation. All failed. I had to borrow the money from a family member. Be sweet and Keep God first and all will work in your favor.

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Adry3571
San Antonio, US
Nov 13, 2009 8:23 pm EST

You should have stayed in attendance. It is sooooo hilarious to see how people refuse to take responsibility for their actions. Just like you sat your butt on here and blabbed about this, you should have done it in class and you would have never had this problem!

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willlllbur
Fruitland, US
Nov 04, 2009 3:01 pm EST

contratulations, you got your degree in stupidity, magna cum ###

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University of Phoenix [UOPX] misleading

I began a Business Managment degree program with Univiersity of Phoenix in April 2003. I had only a few elective credits to complete before graduation in September 2006. I met with my "Academic Counselor" prior to deciding which elective test I would take to complete my credits. She suggested a literature test (which was very difficult), I took the test and passed with flying colors! 4 weeks later I received a letter from UOP headquarters telling me that I would not receive credit for the test I took as it duplicated coursework at UOP. I tried to appeal 3 times but was denied. I was so furious that I have not pursued finishing those credits unitl now. I just called UOP to get the updated test list and was asked if I had received the info about the UOP Bus Mngmt Program policy change. No, I have not. No email, no regular mail, no phone call. I am within my time limit of completeing my credits to get my degree (it is 7 years from your start date) but now I have to appeal to UOP to finish those credits without being forced to take 10 additional classes that are part of the NEW program at UOP. UOP is a joke, I would NEVER suggest that anyone attend as eduation is not important to them, the almighty dollar is.

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Tamara Jameson
Detroit, US
Dec 07, 2010 3:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

Giving the opportunity to go back to school for my associates degree was blessing for me. I decided to go to UOP and they said that my tuition and materials will be paid for through financial aid and a student loan. My grade point was 3.5 and I was exertremly proud of myself because I never thought I can do so well in a university. After four months I recieved a letter in the mail stating that my balance was zero balance. In September, the financial advisor called me to make payment arrangements on my account. She stated my account had a outstanding balance of 1, 400 dollars and I can pay out of pocket or pay thru my student loan. I was upset thru the whole conversation because she stated that I couldn't take my next two classes until the debt was paid in full. I ask her why is she calling me about money when I recieved a letter stating that my loans was paid in full, of course the phone was in silence. She never gave me direct answer about this and I start getting really upset because I felt misled, lied to, and robbed. My next classes started on October 4, 2010 and they dropped me from the school because I didn't have the money to pay for them. I didn't hear from them for weeks, than I get a call of course a week before Thanksgiving from Michelle (financial advisor) saying I'm 60 days late paying on a debt. I explained to her I couldn't afford the school and if I had that kind of money I would have went to a Community College instead of UOP. She said that the debt will be transfered over to collections and I can make payment arrangements with them. Today [protected]) I called collection to make payment arrangements and they decline the offer I gave them which was 20.00 dollars a month because I'm on a fix income, they decline and said I have 90 days to pay or the debt will go on my credit report as bad debt. They wanted me to give them 1, 246 up front or pay 400.00 dollars or else my credit will be ****, but I just do not have that kind of money. I need help, they lied to me and all I wanted is clear answers and I'm getting the run around and now UOP is distroying my future and credit all in one year. I only took five classes and owe 8, 000 dollars to my student loan and found out that all the classes I took is not transferable to any other college. I'm frustrated and need help to get my money back. I want in on the class action suit. Any additional information to get involved I will gladly give. Please contact me and hope this web site can help me and others that have been misled. I want to talk to someone or make some type of moves because believe me UOP is not going to stop using, misleding, lieing, over charging people until they are shut down. PLEASE HELP!
jamesontamara@yahoo.com or [protected] Detroit MI.

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L Dot
Sacramento, US
Oct 24, 2010 1:28 am EDT

A class action lawsuit is on the way for the fraud and deceptive business practices at the UOP to participate a CA firm has been retained to to inversigate University of Phoenix please email them with any details about your experience at the University at: uopfraud@gmail.com.

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fiolek
, US
May 18, 2010 5:19 pm EDT

I had the same experience, they changed the 7 year to 10 year graduation requirement on me. Even though I have proves that they did not disclose the information properly, or that they were misleading, I had no luck changing their mind. I am still paying the loan for an unfinished degree, and refuse to go back to University of Phoenix, unless they will allow me to finish my degree under the 10 year guideline. I get the same impression that they are after the money. I do not know how these people can sleep at night! Can 't they see how much damage they cause! I am furious, and I do loose sleep over it! Anyone who has the same situation, please comment; perhaps, we will be able to build a strong case against them and will be allowed to finish a degree as promised.

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