Complaint Rating:

Company information:
Sam's Club
Country Club Drive
Gilbert, Arizona
United States

I bought LCD 32" HDTV/DVD Combo for $999 08/06, plus paid for three-yr extended warranty. Almost three yrs. exactly the off/on sensor went out, then the picture went out. So what I have left is a 32" wide-screen RADIO!!! All I have is sound. Boy am I pissed. After more than half-dozen calls and the royal run-around the TV service they referred me to says the reokacement panel for my TV model is NO LONGER MADE!!! Inoticed Sam's no longer carrys that brand either. They know it is a substandard piece of electronic schlock!!! I'm still waiting since 9/15 for them to locate a part that is no longer made. NEVER SHOP AT WAL_MART or SAM'S EVER!!! My membership is up in October and I will no longer spend a dime with either business. Target is a better business anyway, at least they sell products made in the USA. And I will be returning to Costco FOR GOOD!!!