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Progressive Business Publications, Malvern, Pennsylvania Complaints & Reviews - False Invoices and Orders

Progressive Business Publications Contacts & Informations

Progressive Business Publications

Posted:    Myndi Savoy

False Invoices and Orders

Complaint Rating:  100 % with 1 votes
Contact information:
Progressive Business Publications
PO Box 3008
Malvern, Pennsylvania
United States
Phone: 822-220-5000
On 11/29/10 I receieved a book in the mail and an invoice from this company that I owed $299. The invoice only had the address correct. My name and all other information was incorrect. I have never ordered this book from this company. The invoice did not have a phone number on it. After serach the internet and finding them on http://www.complaintsboard.com I found many complaints on this company and a phone number. I called to tell them I did not order this book. They insisted I did and after I told them did not several times they agreed to cancel the invoice.

This company has a reputation of 'filling orders' that no one has every placed. You know it's a scam when you receive an invoice with no phone number or website.

If anyone needs their fax number it is 610-647-8089
Comments United States Magazines & Newspapers
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 28th of Oct, 2008 by   Philip Rossi 0 Votes
False claims of product orders, send out free publications then claim they are trials and that you "were sent invoices that you were supposed to cancel". No official signed orders, no credit card information taken. Then they turn over to ICR (International Credit Recovery) out of Vestal, NY. They begin the harrassing, threatening, accusatory calls to your place of business 3-4 times per day. (Valerie) from ICR, is hostile, rude and doesn't take no for an answer. Have filed with the NY attorney general's office and the BBB. Called progressive directly and their accounts people are just as accusatory and useless. Not sure how companies can get away with these practices and have no action take against them.
 15th of Nov, 2008 by   Zulma 0 Votes
This company is completely fraudulent. They appear in hundreds and hundres of threads through the website regarding their unscrupulous business practices. Their collection company ICR isn't even registered with the American Collection Companies. They're incredibly brutal and accusatory. One rep even claimed that he was helping me out by placing me on the Do Not Call list, which he didn't. Don't give them any money. It's a complete scam. I'm starting a class action law suit against this company.
 29th of Nov, 2010 by   Myndi Savoy 0 Votes
From the Better Business Bureau

Number of complaints processed by the BBB
in the last 36 months: 874
in the last 12 months: 417

While this company responds to customer complaints presented to it by this Bureau, this company's business performance record demonstrates a pattern of customer complaints alleging billing for unordered merchandise. Some consumers have claimed that they cancelled subscriptions but their cancellations were not honored. Progressive Business Publications responded to the BBB concerning the company's unsatisfactory business performance report. The company sells its publications through telemarketing solicitations. It claims that it tape records telephone solicitations for quality control purposes. The company states that it obtains the ordering person's birthdate to verify the order at a later date. According to the company's correspondence, orders are confirmed by fax within 24 hours, giving the orderer an opportunity to respond. The company claims it has a liberal cancellation policy permitting the customer to cancel anytime within the first three months of the telephone order and receiving a refund on all unsent issues. New subscribers receive two free issues with the right to cancel according to the company. The company claims that its BBB complaint volume is negligible compared to its volume of business.
 21st of Jun, 2012 by   PowerUp! 0 Votes
Yes, I had a similar run in with these people as described above. They talked to me on the phone, then a very overpriced pamphlet came in the mail $300 for 24 issues of a four paged regurgitation of technology articles. Asked to see invoice of order, they hung up on me.
 7th of Mar, 2013 by   TFS 0 Votes
Please send your complaints about fraudulent conduct regarding International Credit Recovery Inc. and Progressive Business Publications to the Federal Trade Commission, the Federal Bureau of Investigation, E consumer .gov, the Better Business Bureau, and/or your local General Attorney's office.
 4th of Aug, 2014 by   Kathy Shanks 0 Votes
It is August 4, 2014 and my hospital received a bill in my name for $299. I do not even know what their newsletter is. THEY ARE STILL AT IT IN 2014!
 14th of Apr, 2015 by   KenGTheTeacher 0 Votes
I received a phone call from these people, and as soon as they told me their company name "Progressive Business Publications", I told them I was not interested in any dealings with them whatsoever and hung up. Then today I received an invoice dated 3/25/2015 (today's date is 4/14/2015 ) for $249. They say if you send it back with the word "Cancel" on it, then you only have to pay for the unsent portion of your "Subscription".

This is complete fraud. Strong-arm robbery via the mail. It remains to be seen if I can find any federal agency that can get me off the hook with these leeches.

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