|
Dear MacDonald’s Team
I was a very big lover of MacDonald’s but I had a very bad customer experience with MacDonald’s Egypt.
They announced that there is a promotion as follows : By purchasing an upsized combo you will grant a Free Cinema ticket when purchasing another one .
We picked one from the listed cinemas and when we went there they informed us that this in only valid for certain movies which have been produced by a certain movie production company” The Arabic company for production “and we didn’t get the ticket, I don’t mind at all but this is not mentioned by any mean anywhere on the ticket or on the promotion flyer .
This is unprofessional and to launch untrue or fake proposals it is not matching with a reputable well know place like MacDonald’s .
I want to express my anger and dissatisfaction towards what happened and I am expecting your support .
I will be waiting for your feedback to act accordingly.
Your assistance is highly appreciated
|
