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Complete Savings Complaints - Scamming Credit Card Numbers |
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Complete Savings |
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Scamming Credit Card Numbers
Complaint Rating: 
Company information:
Complete Savings
United States
CompleteSavings.com
I received a debit on my credit card of $12.00 on May 5th, which I did not give out, they called me from 1-800-826-1885 number and I told them I was not interested as well.
When I finally got ahold of Complet Savings they told me that I had logged onto an AmeriMarc site and they charged me a membership fee just because I logged onto their site. That still does not explain how they got my credit card number.
PLEASE BE CAREFUL. I have see where Pizza Hut and J. Miller have had complaints about Complete Savings as well.
Anyone else know what to do about this scam?
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| Yes... Can you say "CLASS ACTION SUIT?!" |
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They got me too. I madea purchase at TigerDirect.Com and I was sure to uncheck all special offers and such. I called last month and they said they would never bill me again. Today another $12 charge came through. Their previous charges were all refunded, but now i have to take time off work to go to my bank to report this once again. I cannot believe these companies get away with this crap.
Some trolls say "You chould ahve read the TOS" and I say that is bull. If I put in my sites' terms of service that you have to mail me your first born child, it does not make it legal, nor does handing third parties our credit card numbers. WHen I called them some woman just kept reading a script to me. I would aska question and she'd ignore it and start over reading the script.
If there is a class action, I know I won't get anything, but bringing these scam artists down will be great. |
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Email: customerservice@completesavings.com
Mail: Complete Savings
P.O. Box 855
Shelton, CT 06484
Phone: Customer Service
Mon-Fri
Sat
Sun
8 AM - 11 PM (EST)
9 AM - 6 PM (EST)
9 AM - 5 PM (EST)
1-800-826-1885 |
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I received an email from them... (Below)
"Thank you for contacting Complete Savings.
Our records show that your membership was cancelled online as of 05/12/2009.
Since you were still within the free trial period, there were no charges.
Your cancel confirmation number is: xxxxxxxx
Please accept this email as confirmation of that transaction.
If you have any further questions, please contact us at customerservice@completesavings.com and we'll be happy to help you.
Please let us know if your request was resolved to your satisfaction. All responses submitted will go to our customer service director for review because your feedback is important to us.
http://www.member-center.com/feedback/feedback.asp?tid=28117604
Sincerely,
Felicia
57350
The Complete Savings Team
customerservice@completesavings.com
1-800-826-1885 "
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Because I accepted a $10.00 coupon from etoys I was automatically signed up with this scam company. The fine print was no where!, I would have never signed up for $12.00 dollars a month out of my bank account for some discount coupon site! This company is Bad, bad, bad. My bank gave me the complete savings number because I had no idea what the 4 charges of $12.00 was. When I called the company I demanded a refund. Then I filed a complaint with the Better Business Bureau in Connecticut, (location of company)BBB CASE#: 84053435 see website below for my complaint and the complete savings thesis response and then my response to the thesis response. http://ct.app.bbb.org/complaint/view/84053435/c/wobsow
I credit my BBB complaint for promting this scamming company to refund my $48.00.
VERY BAD COMPANY, SCAMMERS, SHOULD BE SHUT DOWN!
File a complaint with the Connecticut BBB. |
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| ugh i just scamed by this company blah help |
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I recently placed an order on Barnes & Noble's website. When my order was complete there was an option of getting "$10 cash back" on my next Barnes & Noble order so I clicked on it. Let me mention that this was not pop up it looked like it was part of the Barnes & Noble website.
It turned out to be the company Complete Savings. When it came up the $10 savings had turned into $20. Cool, or so I thought. When I read the fine print I saw that by signing up I'd be signing up to have my credit card billed $12 a month. I didn't sign up and instead emailed Barnes & Noble with a complaint. I asked them if they were aware that this company, Complete Savings, was running a scam and that they were allowing them access to their customers on their Barnes & Noble website. Barnes & Noble replied:
Thank you for your inquiry regarding a promotion or program that
appeared after your order was placed. Unfortunately, Barnes & Noble
does not have control over any promotions offered from outside
distributors.
The option is opened to you whether or not you wish to sign up with that
website. If you do not want to receive the free offer please simply
disregard or ignore the offer.
We apologize for any inconvenience this may have caused.
I find it appalling that Barnes & Noble has no control over their own website. What if, rather than Complete Savings, the company accessing Barnes & Noble's customers was a porn site? |
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| I had the same problem with JC Whittney. On there check out page, thought it was a coupon from them. Not some other company! I call both complete savings ( canceled membership waiting for refund) and JC Whittney. The customer service rep from JC Whittney was even scamed herself off own wedsite. I don't remember anything about free membership junk at all. |
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We need to start boycotting these companies that are giving out our credit card info. In my case it was Drugstore.com. This should be illegal. They say they aren't tied to Complete Savings but how are they getting our credit card and mailing address? I'm a pretty savvy Internet shopper but they are concealing this stuff pretty good these days.
BOYCOTT DRUGSTORE.COM and any other company that allows this to happen. |
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They ARE affiliated or else they wouldn't be getting this "secure" third party account information. I feel that every singe site that is affiliated with them should be sued for fraud!
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| I have a new card and noticed the second $12 charge pending – it shortly disappeared and I called the number given for Complete Savings 800-826-1885 and they promptly removed (credited) the first $12. They got the card number from a rebate and/or $20 off next purchase at TigerDirect. The fine print was extensive and I still have not found any mention of a $12 monthly charge, or for what it’s for – they do provide discount coupons for local businesses so I guess Pizza Hut is included. |
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| I had the same thing happened to me - I was shopping on DrugStore.com and never typed in my credit card information and was charged $ 12. This company is the worst!!! There should be a legal suit against this- this is the worst scam!!! |
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I sent them an e-mail and said that I canceled my membership and I'm still considering if I should let you get away with charging my credit card $12. You are tricky and running a scam. I also notified my credit card company.
They responded with
"At Complete Savings, we take customer satisfaction seriously, and we regret that we will no longer have an opportunity to bring our discounts to you.
We are very sorry for any inconvenience this may have caused. We do try to make our offer as clear as possible.
Our records reflect that you or someone in your household joined Complete Savings after a transaction with CompUSA.com. The offer presented explained all the benefits of the service and that you would be billed $12.00 per month. "
I'm watching my balance and making sure that they do not charge me. |
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| I just got hit with the $12 charge. It was in my check card holds and then it just expired and disappeared after a few days. I did contact my bank and they are sending me a new card. |
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It happened to me as well through drugstore.com
The customer service at drugstore.com said I should have read the fine print. Apparently the fine print is in white font on a white background. will file a complaint with BBB on complete savings. The credited me my $24. |
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| Same here, also through tiger direct. If you are not refunded every penny, and/or the charges continue, contact your bank and ask to speak to the claims department. They should take care of it and get the money back for you. Also, filing with BBB is good, because once they see a lot of complaints coming in from people for the same company, they will take action. On a personal note, I also like the idea of mailing rabid squirrels to 'Complete Scammings', ahem, I mean 'Savings'. |
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My wife ordered makeup online and now I see this charge as well... like everyone else I got the "its within the free trial period so we will reverse the charge on your account"
Of course I will be watching the account and calling my bank if not.
BUT THIS IS REALLY SCARY How can these sites forward your bank/card information to another party and thus incurr charges without it being expressly shown. EVERY online transaction I have ever done since the internet began has required a separate entry of your card info in a whole new window for a product sold by another company... This practice of selling you multiple products from several companies from one data entry point at one company (trustworthy supposedly) website should be ILLEGAL.
It is a purchase and it should be expressly demonstrated as such... not buried in a TOS fine print statement on the primary site |
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I had the same experience! Now I have entered their site and inside the FAQ section there is a link to cancel your "SUBSCRIPTION". I lost US$12.00, but now I am aware of those scams.
Now I shall double check my credit card since someone forward my credit card number to this "company". |
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| Same thing happened to us--grandson ordered a car part from AmericanAutoparts.com, didn't realize the pop-up info, and presto! 30 days later $12 charge appears on the Discover card! I wasn't observing his order process, so I'm not sure how the offer was presented, but I know he didn't intend to order the "service"--who would pay $12 monthly to "save" money? Absolute scam, absolute crime, in my book--to hijack my credit card info for this fraud?! |
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2009-05-12 by 
2009-05-12 by 
