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LionDesk
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LionDesk complaints 2

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LionDesk I bought LionDesk CRM on May 27, 2022 for $449, but it doesn't work as advertised

I bought LionDesk CRM on May 27, 2022 for $449, but it doesn't work as advertised. The website says it integrates with Zapier and Revaluate, but it doesn't. It also claims to let you apply a template plan to each transaction, but it doesn't do that either. I've tried calling and emailing several times, but I can't get a response from a manager or anyone else. They won't give me a refund because of "billing terms," but they won't send me a copy of those terms. I would have been happy to keep using the product if they fixed the bugs, but they won't even respond to my requests. The customer support is terrible, so I just want my money back. I attached some documents to show what the website says the product can do, but it can't.

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LionDesk LionDesk just went ahead and charged me again without my permission

LionDesk just went ahead and charged me again without my permission. When I tried to call them, they said I had to email billing. I guess they don't want to talk to anyone because they know people are mad at them. I emailed them to let them know I don't need their CRM anymore because my company has its own. But they didn't respond for a whole week! So I went to my bank to complain and they tried to get my money back for a whole month. But they couldn't do it. I emailed LionDesk again and they said they couldn't give me a refund because I didn't cancel before the renewal date. But no one told me about that! They said they'll stop charging me in the future, but that doesn't help me now. Covid messed up my finances and I can't afford to pay for something I don't use. It feels like they stole my money.

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Is LionDesk legit?

Our conclusion: After a detailed review, ComplaintsBoard finds LionDesk to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, LionDesk is known for their high standards and safety. If you're thinking about dealing with LionDesk, it's wise to check how they handle complaints.

LionDesk earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for LionDesk. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Liondesk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Liondesk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

LionDesk as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up LionDesk and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • LionDesk protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to LionDesk. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About LionDesk

LionDesk is a powerful and intuitive customer relationship management (CRM) platform designed specifically for real estate professionals. It offers a comprehensive suite of tools and features that help agents and brokers manage their leads, clients, and transactions more efficiently and effectively.

With LionDesk, real estate professionals can easily capture and organize leads from various sources, including websites, social media, and third-party lead providers. The platform also allows users to automate lead follow-up and nurture campaigns, ensuring that no lead falls through the cracks.

In addition to lead management, LionDesk offers a range of other features to help real estate professionals streamline their workflows and improve their productivity. These include task management, appointment scheduling, email marketing, and transaction management.

One of the key strengths of LionDesk is its ease of use. The platform is designed to be intuitive and user-friendly, with a clean and modern interface that makes it easy to navigate and find the tools you need. It also offers robust reporting and analytics capabilities, allowing users to track their performance and identify areas for improvement.

Overall, LionDesk is an excellent choice for real estate professionals looking for a powerful and easy-to-use CRM platform. With its comprehensive feature set, intuitive interface, and strong focus on lead management and automation, it can help agents and brokers save time, increase productivity, and grow their businesses.

Overview of LionDesk complaint handling

LionDesk reviews first appeared on Complaints Board on Jun 4, 2023. The latest review I bought LionDesk CRM on May 27, 2022 for $449, but it doesn't work as advertised was posted on Jun 6, 2023. LionDesk has an average consumer rating of 1 stars from 2 reviews. LionDesk has resolved 0 complaints.
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  1. LionDesk contacts

  2. LionDesk phone numbers
    +1 (760) 501-8582
    +1 (760) 501-8582
    Click up if you have successfully reached LionDesk by calling +1 (760) 501-8582 phone number 0 0 users reported that they have successfully reached LionDesk by calling +1 (760) 501-8582 phone number Click down if you have UNsuccessfully reached LionDesk by calling +1 (760) 501-8582 phone number 0 0 users reported that they have UNsuccessfully reached LionDesk by calling +1 (760) 501-8582 phone number
    +1 (888) 268-5944
    +1 (888) 268-5944
    Click up if you have successfully reached LionDesk by calling +1 (888) 268-5944 phone number 0 0 users reported that they have successfully reached LionDesk by calling +1 (888) 268-5944 phone number Click down if you have UNsuccessfully reached LionDesk by calling +1 (888) 268-5944 phone number 0 0 users reported that they have UNsuccessfully reached LionDesk by calling +1 (888) 268-5944 phone number
    CEO
  3. LionDesk emails
  4. LionDesk address
    1530 Faraday Ave Ste 200, Carlsbad, California, 92008-7332, United States
  5. LionDesk social media
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