Complaint Rating:

Company information:
Chattanooga, Tennessee
United States

There are several Chili's in our area. The closest one to our house is awful. Tonight it was crowded but there were two empty tables in the bar first come first serve. The tables needed to be cleaned off we waited several minutes before someone would even attempt to clean it off. The manager even walked by twice before she would even ask if we wanted to sit there. We got seated and wait another 5 minutes before seeing a waiter. We order drinks and Queso dip but we did not want salt on our chips. He said no problem. 8 minutes later we got our drinks and chips but no dip. finally the dip arrives but when we tried the dip with the chips the chips had salt on them and the tea turned out to be sweet it was suppose to be unsweet. When the waiter finally came back took our chips to get ones without salt and he only brought one glass of the right tea we had to ask for another. It took a while to get our chips our food came out in the mean time. One of us had a corndog and it was not done. It took a long time to get the corndog. The manager stopped by in the mean time and we told her our problems she gave us our meal for free but our glasses of tea and water were empty but she walked off before we could ask for more drinks and she didn't offer to get us anything else. The waiter kept disappearing even when it slowed down. He started the experience by saying there are only two waiters in this section so it might be slow.<br />
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On another occasion to the same chili's the hostest forgot to write down the pager number and we had sat at the bar. she wrote our name and she called it but we did not hear it at the bar. that was bad but it was really bad considering she knows me personally she did not even look around to see if she saw me. They need a PA system if they are going to have airheads work there.