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Zaxbys Complaints & Reviews

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Zaxbys - Management

Posted: 2015-09-13 by    Reviewer45665
Complaint Rating:  0 % with 0 votes
This Zaxby's needs to stop using foul language in the kitchen area. I heard this from the front counter. They were screaming at the young kids working back there. I hope they get the management straight. Horrible how these kids were being treated....

Zaxbys - Alabama, Decatur - Rude manager and employees

Posted: 2015-07-06 by    Anonymous73
Complaint Rating:  0 % with 0 votes
The manager Eddy (Eddie) Bradshaw is very rude and disrespectful. He feels as if he can talk to his employees any type of way. I was told he makes the employees cook food that falls on the floor. He has his favorites who he let do anything, which they never work. Another huge problem is the employee Shakeda she works drive thru. She is VERY RUDE, yelling and cursing at customers. I recommend no one to eat there employees are horrible...

Zaxbys - sick employee

Posted: 2015-04-04 by    stantondean
Complaint Rating:  0 % with 0 votes
I just left this location, I was in restroom with employee vomiting, running fever. He was talking to his mom telling her they would not let him leave. He also told her a manager named Megan had pink eye working around the good. Are you serious two contagious employees and they won't let them go home. Smh...I won't ever eat here again. Nice to know how unsafe this place is...

Zaxbys - Georgia, Cornelia - Old cold food

Posted: 2015-03-20 by    ivco home
Complaint Rating:  0 % with 0 votes
I have been to this store many times and for the last 6 months I have avoided going there because of old cold fries.
I have complained to the manager and of course he said he would talk to his cooks but my wife talked me into going again this week saying give them one more chance.
This time I got the scrapings from the bottom of the pan with all the hard and burnt pieces. Plus they were cold! I went to the counter and when I got someone to talk I asked if I could have some fresh hot fries. The young lady looked at me wih that deer in the head lights look and repeated "Fresh hot fries?"...

Zaxbys - Dog

Posted: 2015-02-25 by    Jeff Tate
Complaint Rating:  0 % with 0 votes
One of the managers there has a dog that she brings up there to the job and a former employee told me that the dog was in the kitchen and my neice she has a picture for evidence...

Zaxbys - rude manager

Posted: 2015-01-05 by    Angry Customer11
Complaint Rating:  100 % with 1 votes
There's a manager there by the name of Tony or Antonio Lane who is very RUDE. There hasn't been one day that I've been there on his shift and he hasn't had a bad attitude. He's ALWAYS angry as if he don't like his job. I feel the service and atmosphere would be better if he wasn't there. He walks around with an attitude like he's mad at the world. I've decided to just stay away from that particular Zaxbys which is located closer to my home. (SOUTH SLAPPEY) I'll go out of the way to eat someplace else....

Zaxbys - Rude employees

Posted: 2014-05-30 by    Lashaya211
Complaint Rating:  0 % with 0 votes
The mangers and most employees there are so rude . They don't speak nicely and don't seem like they want to be bothered by the customers.. Every time I come to the zaxbys in port Wentworth their this one manger I think her name is anglic it's something like that she always dresses unprofessional, she looks like she has poor personal hygiene, her face looks dirty and her hands.. And I have noticed when she hands people there food she just throws it too them ..but I have come there a couple of mornings and this girl name Ashley she so polite and has a beautiful smile .. Why can't...

Zaxbys - Employee legal conspiricy

Posted: 2014-04-21 by    N7fisher
Complaint Rating:  0 % with 1 votes
We met at our local zaxbys to discuss an on going court case in what we thought was a good environment with good food as we had done for years. One of the employees By the name of Josh ( name tag ) took a seat behind us and recorded the whole discussion. Little did we know Josh was a friend of our opposition and sent our conversations and plans to them. The information givin was vary damaging overall. We have not yet heard from the manager or franchise owner in regards to this dis-service....

Zaxbys - Bad service, worse food

Posted: 2013-12-28 by    Paul Sad
Complaint Rating:  0 % with 0 votes
I have been a customer at this particular store for over 3 years. At first everything was great. My last 3 visits, in the last 2 months, well, let's just say strike 1...strike2...strike3...you're out! When I started spending my money at Zaxbys, I always got a thank you. My food was hot and fresh. And a manager was always there to make sure everything was great! Now, it seems like, they just try to get me out of there as quickly as possible. No one ever says anything to me, except the order number now. My food tastes like its almost recooked. And I'm not sure this particular store...

Zaxbys - Mississippi - I have a horrible manager

Posted: 2013-06-21 by    Anonymous91
Complaint Rating:  0 % with 0 votes
I work at zaxbys and my manager has been saying inappropriate things to me. He is the general manger he is 24 and I am 16 I know I should tell him to stop but I am passive but I'm concerned that this will become an even bigger problem next time he does something I don't like I plan on speaking up but as of right now I am really scared to go to work!!...

Zaxbys - Kentucky - Raw fFood

Posted: 2012-12-18 by    Zaxbys is Gross
Complaint Rating:  0 % with 0 votes
Went to our local Zaxbys today for a grilled chicken salad and a order of mushrooms. When I got my order home and went to eat I realized the chicked was still froze in the middle and not cooked through. The mushrooms were dripping in oil. I called to complain and got hung up on three times. I ended up having to call there corp office and filed a complaint and plan on informing our local health inspector....


Posted: 2011-09-10 by    vanessa9689
Complaint Rating:  0 % with 1 votes
Our order was grossly mismanaged. When we called to let them know they forgot half of a 40.00 order, and gave us no condiments, napkins, forks... the manager was extremely rude, saying that its the customers perogative to ask for condiments and utensils. Did not offer to replace the food, never offered a refund. Unbelievable. We will NEVER go to this particular frachise again....

Zaxbys - Alabama, Phenix City - complaining about zaxby sauce

Posted: 2011-08-30 by    marilyn cannon
Complaint Rating:  0 % with 2 votes
ordered a nibbler meal and exchanged the fries for onion rings. when i got the onion rings i din't get the zaxby sauce with it. they said when you change something the sauce doesn't come with it which is stupid!!! the fries and onion rings are the same price. the sauce is part of the onion rings . the girl that was helping us was rude acting and i am not satified at all!!! I called in and talked to a lady she took all information down. Haven't heard from anyone yet. I told her i wanted someone to call me or email me and let me know the rules and policies of zaxbys i asked her and...

Zaxbys - rude worker

Posted: 2011-08-15 by    cassie hale
Complaint Rating:  0 % with 0 votes
Drive through worker asked us to repeat our order several times, she was very difficult to understand, highly impatient. When we aproached the window we made sure that she got part of our order correct. Instead of saying yes or apologizing she blatantly argued and was very rude and unfriendly. After getting our food, it was still wrong! We will never go back there...

Zaxbys - Georgia - Everything

Posted:    Hope867483
Complaint Rating:  0 % with 1 votes
I used to work at a zaxbys here in augusta and just let me say that the managers need to get there acts together...occasionally rude to customers and just becuz i left on bad terms dont mean they have to yell at each other when i go into the place to eat...it's like they are warning everyone up there that i am there and gonna start stuff...for one i will not do that and two i didnt do anything to anyone so they need to chill...other than that...the food is awesome but the crew is not...well most of em......

Zaxbys - Tennessee, Cleveland - quality of food

Posted:    karen
Complaint Rating:  100 % with 1 votes
I love zabys ...but lately at the store in my town ..today in fact ...i ordered dinner ...the chicken had been fried in over fried grease or chared grease and the toast was not toasted..the frys were raw...so ..so much for dinner tonite..i do not want to drive all the way back to see if they can get it right...Tonite was a bad impression on zaxbys...They also gave me no reciept..so i have to go to phone book or 411...sad..zaxbys is good when prepared their policy way ..cleveland tennessee is really slacking...on their franchise..there have been times they served regular bread ...not texas toast...

Zaxbys - Alabama, inverness - needs to listen carfully

Posted:    Elisha Snipes Rodriguez
Complaint Rating:  50 % with 4 votes
my husband went to get me the cajon chicken sandwich and come back with a kickin chicken.. my husband is hispanic and speack very good english.. i call the manager becaues the did not want to fix my sandwich he said that it is what your husband ordered..my husband said that some one even spoke spanish to him, he told them in spanish and they just act like they did not want to do anything he said it even took 20 min to get what food he did get...

Zaxbys - Alabama, Jasper - My boss is a bully

Posted:    Deidre Wilson
Complaint Rating:  60 % with 5 votes
I was forced to sign a restraining order along with the rest of the management team against my on again off again boyfriend. It seemed ridiculous, but I really wanted to keep my job so i agreed without hesitation. Truth be told he was a good customer until someone in the kitchen who we will call "jason" made him a finger sandwich meal that needed a straw. The entire box was full of sauce we have pictures to prove it. Now my sometimes boyfriend was angry no doubt. To make a long story short my boss didn't do anything about this so "jason" is obviously more important to my former boss than I...

Zaxbys - Georgia, Canton - Rude employee

Posted:    Brandy
Complaint Rating:  75 % with 4 votes
Came thru drive-thru on 6/30 @ 2.00. The employee taking my order couldn't get any of the order right. I said only tomatoes and shredded cheese, she came back with ok no tomatoes or shredded cheese. I said no with only tomatoes and shredded cheese. She then said (very rudely, almost yelling) yes we have your order correct. (Didn't sound like it to me) when i got to the window she popped her head out and blurted an amount.. and i said what did you get on the salad.. all i got was a rude stare my direction. I said fine ill take my business elsewhere. I have never had such a problem ordering...

Zaxbys - Alabama, Fort Payne - service

Posted:    Melissa Frank
Complaint Rating:  50 % with 2 votes
Went by drive in window, could not understand lady, she got order wrong and when I tried to ask for napkins and she shut the window in my face before I got finished asking....

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