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Wendy's Complaints & Reviews

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Wendy's - Manager is very unprofessional

Posted: 2015-08-27 by    Sandralynn Karen Stetz
Complaint Rating:  0 % with 0 votes
I work at Wendy's & my manager Joe is very rude & un fair to me.. He has embarrassed in front of my crew & customer's more then once. He is also rude to customera ... A lot of crew complain about him but I guess maybe their scared to lose their job. He throws dirty mop water on the floor in the kitchen when we are suppose to be keeping our floors clean.. He makes me so uncomfortable that I get so nervous when I know I have to work with I get so physically sick....

Wendy's - Oklahoma, Tulsa - service & food

Posted: 2013-07-21 by    Shannon78
Complaint Rating:  0 % with 0 votes
We ordered food it was wrong I called the store for replacement. I went to the store and was yelled at because she said I lied. But she will replace it this one time. I took the food home. It was wrong again. My husband took it back and was yelled at and threatened by a black gentleman. He said he would take him outside. This is the worst service we have ever had. I would like a district manager to call me asap. I will alsobe calling the BBB and tge local news....

Wendy's - Indiana, Indianapolis - Servoce

Posted: 2013-02-10 by    busynurses
Complaint Rating:  0 % with 0 votes
We just returned from Wendy's (Sunday evening, Feb.10, 2013 at 8pm. Thee were not many people in the store, but I noticed that the employees were not very organized. I had to wait an inordinate amount of time for my order. As a matter of fact, the man in line before me became so angry about his long wait, that he left without his order. When I got home, there was no sauce (which I had specifically requested) for the chicken nuggets and no ketchup for the fries. I have managed a number of businesses over the years and the experience this evening at this particular Wendy's was completely...

Wendy's - Mistreatment

Posted: 2013-02-09 by    John J. Johnson
Complaint Rating:  100 % with 2 votes
I've been working at Wendy's for about a year now. I'm one of their only sandwich makers. One day, I was working a day shift from 7:00 to 4:00. At around lunch rush, I was put on sandwiches. I'm making sandwiches and my manager complains that I'm not calling out orders. This is not normal for me because in the ten months I was working there, I never had to call out sandwiches due mostly to the fact that the other managers didn't care if I did or not. As long as I let them know if I was holding a sandwich, they were okay with it.
Well, I was calling them out...

Wendy's - Pennsylvania, In the Pittsburgh Area - Bad management for $7.21 an hour

Posted: 2013-02-09 by    kairosan
Complaint Rating:  0 % with 0 votes
The worst company I worked for in my entire job career. Although I don't work there anymore, it's safe to say after reading the varies comments on this forum, that I wasn't alone and that it IS very much the same at any Wendys as it appears. Yes I was harassed and talked down to by certain shift managers/co-workers and treated like a non-human. I was pressured to do everything the "Wendys way" whenever the district manager was present and it was a pain in the you-know-what. So Whenever the DM was at our store, we would perform staged theater but of course chaos occurred after DM left...

Wendy's - Virginia, ??? - My drink

Posted: 2012-12-17 by    Jordan Clark
Complaint Rating:  0 % with 0 votes
My family and I wen to Wendy's one day. I love Wendy's but I usually didn't go to the one we did. Well, the sweet tea tasted horrible. There was no sugar and it tasted like water tea. My mom brother and two other ladies returned their drink and demanded a different one. The lady behind the counter gave them their drink. I went up their and the lady got an attitude. I said "may i change" and i held up my drink and she snatched the drink out of my hand and said what do you want to drink. I wanted to slap the lady but I said... wait for it... soda. She whisper yelled which. I said i...

Wendy's - CEO's comments on what customer's care about

Posted: 2012-11-09 by    Gary in Aurora
Complaint Rating:  0 % with 0 votes
An Associated Press article published in today's 11/9/2012 Daily Herald quotes Wendy's CEO, Emil Brolick from a conference call with analysts covering Wendy's quarterly earnings report. He is reporting as saying that "Wendy's can keep improving the image of its food without paying that much more for ingredients." I understand that as good business in my opinion. However, I find the following quote an insult to the both the public's intelligence, taste and smart-spending habits. Unbelievable, Emil Brolick was quoted as saying during the Thursday call that it was the "perceived...

Wendy's - Texas, Houston - Bad Customer Service

Posted: 2012-11-07 by    Koala Bear
Complaint Rating:  0 % with 0 votes
Today I was so excited to finally get a chance to order thee new Portobello Mushroom Cheese Burger theat has been advertised so widely... Once at theis location on 715 West 18the st Houston TX
i quickly became disappointed withe thee whole experience.
I was noticing thee supervisor lady at thee check out counter were being really rude to a poor older lady theat were saying her bowl of chili was half full and she just wanted more.. They keep trying to explain to her theat it's just like theat... I theought wow theey are so wrong and rude!!! 
What thee hell?!? The world...

Wendy's - Florida, Sarasota - Unstable MGR at drive thru

Posted: 2012-10-15 by    Skotakollr
Complaint Rating:  0 % with 0 votes
11:55 pm Pulled up to order a chicken burger and the woman said "what"? so I raised my voice believing that she did not hear me, to which she replied don't yell, I was helping my employee, which I replied "OK", I then drove forward and waited a min then she took my credit card and then gave me my receipt and handed me my Small frosty without a spoon, then she handed me my drink, without a straw, then she handed me the bag and shut the window. As always I looked in the bag and saw that the Med Frys was missing, so I waved my hand up at her which she ignored and then I yelled "Hey", at which...

Wendy's - Minnesota, Duluth - Great Fries Ruined By Way Too Much Salt !!! -

Posted: 2012-07-24 by    gddlss
Complaint Rating:  0 % with 0 votes
Wendy's is the only place I buy my French Fries. Even if I buy the rest of my meal somewhere else, I always stop at Wendy's to get my fries.

Today, I stopped at Wendy's and went inside to order my fries. I was told they were just being made. I like that, that means they are going to be nice and hot. This Wendy's ALWAYS has nice hot fries, they really are the bestest!

Anyway, I got my order to go and the bag was steaming hot.

However, those great fries that I'm so used to, were completely ruined by so much salt that...

Wendy's - Oregon, La Grande - Spit in food

Posted: 2012-07-21 by    Lorissa
Complaint Rating:  0 % with 1 votes
Proof of supervisor spitting in food. Kyra johnston is the name. I'm so discussed. Never again will I eat there. Email me and I'll send proof. Lorissa.schmittle@gmail.com...

Wendy's - Texas, Lufkin - Manager fired employee over family matter

Posted: 2012-05-26 by    Disappointedemployee
Complaint Rating:  100 % with 1 votes
My name is LeClare Lawson and I am a former employee of Wendy's. I was on my way to work this morning and I got a call that my daughter and her aunt had gone missing and that we were going to have to search for them. When I received the call, I immediately went to Wendy's to explain to the manager, Billy May, that I would be unable to come in to work my shift due to this matter. He told me that if I left that I would no longer have a job. He said "I hate to put you in this kind of position, but you are going to have to make a choice. Make some phone calls to find your missing daughter."...

Wendy's - Texas, Lufkin - rude employee

Posted: 2012-05-25 by    Anonymous Lufkin Customer
Complaint Rating:  0 % with 0 votes
The manger that was working May 25, 2012 at 6:23pm Jordan. was a very rude person to another customer. I did not like that at all he maybe a manager but there is no way that they should be rude to anyone. I think the store in Lufkin, Texas should have a little better hold on their employees if they want to keep there customers happy and wanting to come back to their store. Also the store dining room was a mess and there were a lot of tables dirty. I think that they also should hire people that have a outgoing personality and are great-ful to have a job. Because some people don't have jobs in...

Wendy's - same wendy's same problem complain number 9,

Posted: 2012-05-07 by    MrsLea
Complaint Rating:  0 % with 0 votes
I was at a local dinner party last night with my husband and we left around midnight and we had taken seperate cars. I decided to stop off at Wendys(the same location from the last complaint)since it was close by and still open, to get a frosty. This was at midnight, an hour before they are scheduled to close as advertised on their window. I didn't get any response at the drive thru speaker again so I drove up to the window. Lo and behold no one was there again. So I pulled up to the dining area and guess who was all sitting at a table eating again?? You guessed it, all the Wendys employees...

Wendy's - Sixth complaint

Posted: 2012-05-01 by    MrsLea
Complaint Rating:  0 % with 0 votes
Earlier tonight, my husband and I were leaving an event we were attending at around 12 AM and were hungry. We decided to stop at the local Wendys for a bite to eat. It was around 12:40 when we got there, so they were due to be open for 20 more minutes. We sat there at the drive thru forever before my husband finally said something into the intercom to try to get their attention. He alerted them again and still no response. We drove around to the drive thru and no one was there at all. As we kept going we noticed all of the employees were in the dining area eating. I urged my husband to go knock...

Wendy's - Uncomfortable advertising

Posted: 2011-12-20 by    Commonsensemarketing
Complaint Rating:  0 % with 0 votes
Recent Wendy's commercials have successfully convinced me to never eat there again. I actually like their food, or used to, but especially after the most recent 'W' commercial, which features a baby eating some kind of slop-like substance while making loud sucking and gurgling sounds, I can't even look at a Wendy's hamburger without literally feeling ill. I even vomited once when the commercial caught me by surprise just after dinner; this isn't an attemp at a joke, I'm very serious, and it was very embarrassing. I do my best to avoid the ad, and try not to watch...

Wendy's - New Jersey, Paramus - Sanitation

Posted: 2011-10-08 by    SanarA7890
Complaint Rating:  0 % with 0 votes
On October, 7th, 2011 I was dining at Wendy's with my brother and cousin. After eating our meal I went into the bathroom to wash my hands. As I was doing that i noticed the manager using the urinal. The manager finished using the bathroom and just walked out. I was not able to specify this gentlemen, because i was so appalled by the action he committed. I mean, come on he's the manager he is the person who should not be making these things happen and making sure that the sanitation, food quality, and costumer service should be his first priority. I will never dine at this Wendy's...

Wendy's - Kentucky, Murray - Unfair treatment

Posted: 2011-10-07 by    Heather27
Complaint Rating:  100 % with 1 votes
I was working toward management at Wendy's. The G.M. was always pushing me to work harder and faster even thought I was doing my best. Meanwhile everyone else slacked off. Over time I endured several complaints from other managers that seemed pety or something I had no control over. For instance, "we have ran out of salads on several accounts during the night, you need to make more salads." "That's not my fault I make my salads by the sales for last week day and you have plenty of lettuce to make more salads as needed, if needed."
I trained someone to do my job and in exchange...

Wendy's - New Jersey, Toms River - LESS FOR YOUR MONEY

Posted: 2011-06-14 by    DON'T WANT CUSTOMERS
Complaint Rating:  100 % with 1 votes

Wendy's - Delaware - Disgusting and Ignorance

Posted: 2011-06-10 by    Disgusting and Ignorance
Complaint Rating:  100 % with 1 votes
I worked at Wendy's for about a year and a half. Since I been there, I saw with my own eyes one of the top Managers( Elena) cheating on her own husband having sex in the back of the store where we keep food for the customers! I gave the complaint to the other Manager Harriet) over top of her, and she dismissed it and got mad and told me to go leave work and go home.I felt that I was doing the right thing about bringing it to someones attention because of all the diseases that could be spread when having sex around food!And for what I found out later on, that Elena was taking medicine for herpes.That...

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