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Walgreens Pharmacy Complaints & Reviews

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Walgreens Pharmacy - Florida, Hollywood - prescription refills or rather lack of filling prescription refills

Posted: 2014-10-24 by    LORI SUE
Complaint Rating:  0 % with 0 votes
I recently had a horrible experience that i do not want anyone else to go thru. i had a prescription refill and they gave me 1/6 of the prescription stating they had to back order the balance. i went back 5 days later, at night, and they then told me it was on backorder with no available date. on some prescriptions this would not be so terrible but the medication i am on cannot be discontinued immediately. it can cause dangerous side affects or after affects i guess. they did not make any attempt to call my doctor to see if there was an alternate medication nor did they try to call me to notify...
Complaint comments Comments Complaint country United States, Florida, Hollywood Complaint category Drug Stores

Walgreens Pharmacy - customer complaint

Posted: 2014-10-20 by    blutcher
Complaint Rating:  0 % with 0 votes
If you have a prescription from a doctor for some type of painkiller and want to be called a painkillerjunkie, doctor shopper, drug addict and generally have your character insulted and impugned then you need only to take to none other than Mr john caxix, head pharmacist at Walgreens pharmacy in huntsille tx He's the ultimate scumbag that the pharmacy industry in general and Walgreens in particular have to offer....
Complaint comments Comments Complaint country United States Complaint category Drug Stores

Walgreens Pharmacy - Incompetence and discrimination

Posted: 2014-01-22 by    Sissy10
Complaint Rating:  50 % with 2 votes
I have never had as much trouble refilling a prescription as I have at Walgreens yesterday. My Dr. Called in my a refill for my usual prescription of Hydrocodone, which I take for fibromyalgia, as well as migraines on Fri. The 17th. However, when I called the pharmacy yesterday to check on the status of my script I was told that no refill had been called in. I politely thank the technician and then call my Dr.'s office to check with them. The Dr.'s assistant calls back a few hours later to confirm that the script had been called in on Fri. but that she would call the script in again to...
Complaint comments Comments Complaint country United States Complaint category Drug Stores

Walgreens Pharmacy - Louisiana, Slidell - Over Dosage of Medicine

Posted: 2013-10-31 by    Joey C.
Complaint Rating:  0 % with 0 votes
I was prescribed (4) times the dosage of medicine my Doctor called in for me to the pharmacist. I began getting sick and finally two weeks after taking this medicine I called my Doctor to let him know something was wrong.
It was at this point he suggested 18mg of this medicine should not be doing this to me. I had to look at the bottle of medicine again because I remember seeing 80mg.
Sure enough, I was prescribed 4 times the dosage the Doctor called in, it was 80mg pills instead of 18mg.
I was falling asleep at work, driving and falling asleep and having to pull over. At one...
Complaint comments Comments Complaint country United States, Louisiana, Slidell Complaint category Pharmaceutical Companies

Walgreens Pharmacy - Pennsylvania, Levittown - refusing to fill scripts

Posted: 2013-10-07 by    deeurb
Complaint Rating:  100 % with 1 votes
I take a class 4 drug (Alprazolam generic for Xanax), my insurance company states
that I can get it refilled when 75% of medication is used, however, the local store
for Walgreens absolutely refuses to fill the prescription until the very last day. Walgreens has no policy for filling for scripts, it's at the discretion of the pharmacists.
All or most are Indian and seem to feel they are better than anyone else. I went to
another Walgreens and the pharmacist said "sure it can be filled". Walgreens needs
to set up a system and follow it through such...
Complaint comments Comments Complaint country United States, Pennsylvania, Levittown Complaint category Drug Stores

Walgreens Pharmacy - Texas, Spring - repeated problems getting medication

Posted: 2013-09-11 by    RSD2
Complaint Rating:  0 % with 0 votes
I have Reflex Sympathetic Dystrophy(RSD) which is a horrific and debilatating disease, which has a pain index 4 times Cancer. It is extremely important that I take my medication as prescribed; however I repeatedly have issues getting my medication despite the fact that I have been utilizing the same Walgreens for over 3 years. My medication continues to be delayed despite may complaints to the Pharmacy Manager and the Store Manager. I have been told Xanax is no longer being made or ordered, therefore my prescription could not be filled. I have been charged for medication that workman's compensation...
Complaint comments Comments Complaint country United States, Texas, Spring Complaint category Drug Stores

Walgreens Pharmacy - Florida, Cape Coral - Discrimination of Disabled Person

Posted: 2013-08-20 by    Unsatisfied RX Customer
Complaint Rating:  0 % with 0 votes
Walgreens Pharmacy discriminates against disabled people who have valid prescriptions for pain medication and today really took the cake when they refused to fill a prescription for Lidocaine Ointment 5% by telling me that "we don't feel comfortable filling this prescription" and when I asked why they just re-stated the same comment except added "we have been told to tell you that we don't feel comfortable filling this prescription". Meanwhile, for the last 5 years they have felt "comfortable" filling my prescription for Vivelle Dot (hormone patches for menopause)....
Complaint comments Comments Complaint country United States, Florida, Cape Coral Complaint category Pharmaceutical Companies

Walgreens Pharmacy - Michigan - ID Request

Posted: 2013-07-09 by    Sally Adams
Complaint Rating:  0 % with 0 votes
They have a new pharmacist who has filled scripts for me many times. She knows who I am. Everytime I go to have a controlled substance filled, she asks for ID. Michigan law says if you know the customer you don't have to ask for ID, yet she insists. She acts like God....
Complaint comments Comments Complaint country United States, Michigan Complaint category Pharmaceutical Companies

Walgreens Pharmacy - Oklahoma, Norman - Defamation of Character, Infliction of Emotional Distress, Causing Physical Pain

Posted: 2013-05-04 by    Cosmicjen
Complaint Rating:  100 % with 1 votes
For 6 months my doctor has written me a pain script for 60 pills each month but they are to take at a minimum of 1/2 a tablet twice a day or more when needed (hence the 60 pills each month). Walgreens have refused to give me more that 30 pills each month which has caused me to be unable to manage my pain. When I finally talked to a pharmacist about it for the 2nd or 3rd time, she accused me of using more pills than directed when I asked to fix the repeated error and give me the rest of my pills. She actually said I bet you don't have any pills and is why you are calling about it and being so...
Complaint comments Comments Complaint country United States, Oklahoma, Norman Complaint category Pharmaceutical Companies

Walgreens Pharmacy - Texas, Palestine - Rude!! No service

Posted: 2013-04-25 by    shellysuz
Complaint Rating:  0 % with 0 votes
The pharm. at Walgreens(the older man) was RUDE!!! I went to get my presp. filled like I have for months. He sent them all back and told me he wouldn't fill anything that was from out of town. NOTHING! Not even Vit.. D!!! Then told me I should be using a doctor in my small town instead of going to the city. Then he shut off the intercom!!! I WILL NEVER SHOP OR USE WALGREENS AGAIN!!! THAT ISN'T THE FIRST TIME THAT OLD F#RT HAS BEEN RUDE EITHER, BYE THERE ARE PLENTY OF OTHER PLACES TO SPEND MY MONEY!!! I WILL MAKE SURE EVERYONE KNOWS YOU ARE THE RUDEST COMPANY EVER!!!...
Complaint comments Comments Complaint country United States, Texas, Palestine Complaint category Drug Stores

Walgreens Pharmacy - Connecticut, Meriden - Nazi...communism

Posted: 2013-04-22 by    Rduval
Complaint Rating:  0 % with 0 votes
As I am reading tHru tHe many complaints about Walgreens Pharmacy, one thing stands out in my mind...Nazi Germany, and all the Walgreens have an Adolph Hitler as a Pharmacy Manager. It is also comparable to Cuba with its Communism...they like that in their stores. Poor Employees that have to work there. Now I know why they are all so unhappy...the public needs to boycott this joke of a store and pharmacy. There are much better places to shop, other then Walgreens!...
Complaint comments Comments Complaint country United States, Connecticut, Meriden Complaint category Drug Stores

Walgreens Pharmacy - Connecticut, Meriden - Defamation of character...called my Dr.

Posted: 2013-04-18 by    Rduval
Complaint Rating:  0 % with 0 votes
I decided to try Walgreens Pharmacy to fill my new Prescriptions, as opposed to CVS, which I have used for years. First, one of the drugs I take is Ambien, which is a controlled drug. It have huge sleep issues, and without this medication, I do not sleep more then 2 hours a night. The first thing Walgreens did, was mess up on my Insurance billing, which caused me to run out of my pills, and I could not get any for 5 days. So, out of sheer disgust, I told them I wanted my script sent back over to CVS, and they agreed to call CVS and transfer my script to them. Cvs called me, saying they wanted to...
Complaint comments Comments Complaint country United States, Connecticut, Meriden Complaint category Drug Stores

Walgreens Pharmacy - Missouri, Des Peres - employee behavior

Posted: 2012-12-12 by    H96
Complaint Rating:  100 % with 1 votes
Went to pharmacy at 10:30 this evening. Home with 3 sick kids and husband is out of town so in a hurry as neighbor watching kids briefly. On phone with husband while I was waiting in line due to husband out with clients until late and trip to Walgreens first chance I had to speak to him all day. Pharmacy tech passed over me/did not wait on me. When I asked him if he was ready for me he stated that he did not assist people speaking on the telephone because it was rude. When I got off the telephone, he rang me up for the incorrect amount on my prescription because the pharmacy had failed to apply...
Complaint comments Comments Complaint country United States, Missouri, Des Peres Complaint category Drug Stores

Walgreens Pharmacy - Florida, Pompano Beach - Filling Prescriptions

Posted: 2012-12-06 by    FedupInFL
Complaint Rating:  100 % with 2 votes
The new prescription laws and issues in Florida have made it next to impossible to get my legitimate prescriptions filled when I need them. I take Endocet 10/325. In the last year I have had to drive around to over twenty pharmacies give or take each month to see if anyone has my prescription. It is always a toss up as to how I will be treated by the Pharmacy. Some are very helpful and explain that the medications are on back order and difficult to get. I have heard numerous stories...The drug is being discontinued, I can't fill it in another city, it's too soon (my Insurance says I should...
Complaint comments Comments Complaint country United States, Florida, Pompano Beach Complaint category Drug Stores

Walgreens Pharmacy - Bad customer service

Posted: 2012-08-31 by    Turken
Complaint Rating:  100 % with 1 votes
I took a bottle of Eucerin Lotion back to the store I purchased it from (Walgreens Pharmacy located on Perris Blvd in the city of Moreno Valley, Ca.). I didn't have the original receipt with me (couldn't find it) so when I entered the store I immediately told the clerk (Irene, I believe) near the entrance that I was only bringing it back to do an exchange for a different lotion, as this brand was not adequate for my needs. It had not been used. Irene said only the manager could authorize an exchange and so she called him over. His name was Sergio Ramero. He looked closely at the bottle...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Walgreens Pharmacy - Arizona, Tucson - rx short of quantity

Posted: 2012-05-01 by    listenup123
Complaint Rating:  100 % with 1 votes
The RX I have there is for my dog. It's for phenobarbital which is a controlled substance. The quantity is 150 tablets for 30 days. Three times now they have miscounted a bottles of pills. She is to take 5 pills a day. The first time the count was wrong I got to the last day of a quantity and there were 3 instead of 5 left. Since I wasn't counting the pills I didn't know if I was 3 long or 2 short so I didn't report it. After that I started to count them. Several months later I came up 2 short and called the pharmacy and was able to pick up the missing 2. A few months later and...
Complaint comments Comments Complaint country United States, Arizona, Tucson Complaint category Pharmaceutical Companies

Walgreens Pharmacy - Florida, Orlando - incompetent rude stupid weird pharmacists

Posted: 2011-12-01 by    melissajoness
Complaint Rating:  50 % with 2 votes
walgreens almost always seems to have really rude incompetent and stupid pharmarcists...for some reason...i went to a walgreens on lake underhill in the past and another and both said they couldn't get my insurance to accept it or waht not-- then once had to speak to my mother and they figured it all out--why can pharmacists not figure out how to get medications accepted by insurance? idiots?? they went to school for 4 years you'd think they know? Now first recently, I went to one walgreens down the street--the rude pharmacist who was hispanic seemed to be very rude and short with me...he...
Complaint comments Comments Complaint country United States, Florida, Orlando Complaint category Nature & Environment

Walgreens Pharmacy - They seem to enjoy making me suffer

Posted: 2011-11-14 by    Tippoxe
Complaint Rating:  100 % with 2 votes
Needed a prescription refilled. My insurance only pays for 15 days worth per month so I needed to purchase my uninsured portion of my medication (days 16-30) and was willing to pay cash for it. Despite having the appropriate prescription to match the full 30 supply they would not give me this second half of my medication. I want to reassert the fact that I was willing to pay cash for this. They refused to listen or even call the doctor despite the fact that the prescription reflected exactly what I was saying. This has happened at least 4 times before. I'm sick of this and wanted to complain...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Walgreens Pharmacy - Georgia, East Point - Costly Error

Posted: 2011-10-14 by    Lonely Wife
Complaint Rating:  0 % with 0 votes
February 2009 my husband was given the wrong dosage of medicine from Walgreens Pharmacy. He became ill when we noticed that there had been a higher level of a drug that had been prescribed for him had been taken. I immediately contacted Walgreens and spoke with the pharmacy and was spoken to very rudely and hung up on. Because of those actions, I contacted the corporate office to complain about the error and customer service that I had received. The next day, my husband passed away. Prior to his transition, I spoke with an pharmacy area manager who started an investigation on why the wrong dosage...
Complaint comments Comments Complaint country United States, Georgia, East Point Complaint category Drug Stores

Walgreens Pharmacy - High generic prices

Posted: 2011-08-29 by    christiejo51
Complaint Rating:  100 % with 1 votes
On 4-16-10 I dropped an RX off at the Walgreen in Independence Twp on Dixie Hwy.

I accidently gave them my 2009 insurance card. I asked them to call Blue Care Advantage. All they kept telling me that the RX for Vicodin 5.5 (8 pills) was $14.00. I said forget it and give me my RX back. I went to my usual pharmacy, Kmart in White Lake.

No wonder we need health care reform to protect the consumer from price gouging companies like Walgreens
The Kmartpharmacy gave me their generic price of $2.52 which is even less than my copay. I will never go to Walgreens
again....
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

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