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Sonic - on encounter with one of your shift managers at the Sherwood sonic off.keihl in arkansas ms

Posted: 2014-11-07 by    olivia Gordon
Complaint Rating:  100 % with 2 votes
Ms. Latrecia Gibbs shift manager at sonic in Arkansas in Sherwood off of Kiehl was very rude and disrespectful to me and other customers
Olivia Gordon...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Sonic - rudeness

Posted: 2014-10-23 by    D warin
Complaint Rating:  0 % with 0 votes
I ordered just 3 drinks in the process as i just ordered and pull up to the window someone is already there waiting for food i assume. And behind me two other cars pull up and order just drinks as well. So the guy gets there 3 drinks first for the two cars behind me and im waiting after he.goes.back in and makes other drinks for whoever few min later i get mine. And i usually tip them knowing there conditions but when i order drinks and people who weren't here before me and order there drinks as well and i get mine last they get there's first you wont get no tip from me. Rude and unacceptable....
Complaint comments Comments Complaint country United States Complaint category Food

Sonic - Particles in the shakes

Posted: 2014-09-13 by    Seth Pujol
Complaint Rating:  0 % with 0 votes
I just want to start out by saying I normally love getting a shake from sonic because I really enjoy them. Sonic is notorious for there shakes because they are so good. However I seemed to be experiencing the same problem over and over for months from the sonic in Donaldsonville LA, where I am from. I seem to be getting these little grit like particles in my shake everytime I go there now and quite frankly it makes the shake pretty disgusting. Every time I complain about it to management they tell me it's milk fat in the shake from not cleaning the machine. (So clean it already!!). I work in...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Sonic - food order and time waiting

Posted: 2014-09-13 by    Michelle Johnson 022
Complaint Rating:  0 % with 0 votes
Yea myself and my family went to visit the sonic in Lebanon Tn. ON mufreebroos rd and the service was along longer than any other sonic wait and we order 1 Chicago style hot dog and 1 Chicago style hot dogs on a pretzel bun and 1Jr burger kids meal they all was combos. Both of the hot dog combos was not right we were served old hot dogs water was still on them causing the buns to be saugey we thought the food would be very fresh do to the fact it was early the day we visit sonic was 09/12/14 between 10:00 & 10:30....
Complaint comments Comments Complaint country United States Complaint category Food

Sonic - rude service

Posted: 2014-08-27 by    KP2014
Complaint Rating:  0 % with 0 votes
Wednesday 8/27/2014 at about 2:10pm, I went in the drive through to order a half off slush. I told the employee through the speaker I wanted a large slush with blackcherry, blueberry, and sour Apple. So she put down 3 different drinks and I told her I just wanted one large drink and those three flavors In one drink for the additional 20 cents extra for each flavor. She still didn't understand and I was very patient with her because I knew sonic recently reopened and I figured she was kind of New to it. I work in fast food so I know how it is. So I just said nicely, "nooo I want all that...
Complaint comments Comments Complaint country United States Complaint category Employees

Sonic - Half - price shakes

Posted: 2014-07-21 by    Ticked in Portales
Complaint Rating:  0 % with 0 votes
Have visited to the Sonic Drive-In restaurant in Portales on three occasions this summer, all during the half-price shakes hours after 8:00pm. EVERY time they have given me a milkshake discount of about 35% and I've had to ask for the correct half-price and additional change. I complained to the local store manager and was told it was out of her hands, that "corporate programs our register and we have no control over it." They say they are doing nothing wrong because they are hitting the correct discount button on their register and its not their fault that people are being overcharged....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Sonic - Inadequate training and un proffesional ism from management

Posted: 2014-07-14 by    Natasha Busby
Complaint Rating:  0 % with 0 votes
MY DAUGHTER Kianna Shed begin working at Sonic on June 16, 2014. Kianna was extremely excited to begin a new phase in her life with her employment for Sonic. Kianna begin working at Sonic in Mexia Texas under management of Breezy Branier. I Natasha Busby Kianna mother an unaware of her appropriate name. Kianna informed me that she was unaware of her trainers name her first day of employment. Kianna was informed that she should shadow her trainer for that day. On Kianna second day of employment she was instructed that she would car hop. On Kianna third day employment Kianna was informed to get a...
Complaint comments Comments Complaint country United States Complaint category Job & Career

Sonic - Food and service

Posted: 2014-07-11 by    DanaR
Complaint Rating:  0 % with 0 votes
Me & my husband went to sonic in center texas Thursday morning.. We were the only people there we ordered 2 burgers & sum fries.. It took almost 25 mins to bring our food out.. when I felt the bag it was cold i assumed it was cold in there, pulled my burger out and the thing was cold even the meat.. we had asked the girl for sum ketchup and she rudely replied yup.. took her another 6 mins to bring back ketchup and mind u we are the only ppl there.. There was no reason after 25 mins the meat should have been cold. Completely ridiculous and she was very rude and not polite at all.. for 30 bucks for...
Complaint comments Comments Complaint country United States Complaint category Food

Sonic - my order

Posted: 2014-06-08 by    pissedparent19
Complaint Rating:  0 % with 0 votes
Waited for our order for almost 30 min went in to speak with someone about getting manager number was told manager was there but wanted dave. Never received order sO left. For 30 min my mother ddaughter and i watched every single one goof off in there and I did record some on video....
Complaint comments Comments Complaint country United States Complaint category Food

Sonic - Texas, Cypress - drugs

Posted: 2013-08-20 by    purpleeeyore
Complaint Rating:  0 % with 0 votes
The sonic down from my house most of the time it is not bad but I have been seening stuff that has made me not going any more around 9 o'clock I go take my daughter to get half price shakes and these last few times I see kids in the back and yes some arw wearing there sonic shirt and they are drinking and smoking I have drove by and that was not just cigarette it was weed, pot what ever u want to call it I have also seen a manger walk out
there smoke and then go back in. SO I will not bw going back to a place that allows drinking and drugs I will drive out of my way to go to another...
Complaint comments Comments Complaint country United States, Texas, Cypress Complaint category Food

Sonic - Drug use

Posted: 2013-07-22 by    Watcher of the people
Complaint Rating:  0 % with 0 votes
I can't get an order correct ever due to multiple employees constantly high on the job. This place should be raided by the cops and all employees tested for drugs. Caila Brown is not the only one either, she's just stupid enough to tell customers and post it on her Facebook. Very sad!...
Complaint comments Comments Complaint country United States Complaint category Food

Sonic - Texas, Arlington - Worst service

Posted: 2013-07-07 by    lilymartinez
Complaint Rating:  0 % with 1 votes
I was trying to order and I didn't hear well the person that was taking my order. Than I asked him "I'm sorry I can hear you" and he yelled at me...I responded him why are u yelling at me, than he didn't even told me what was my total to pay. Than I request talk to the manager and she never show up. Really what kind of people work there that they cant even apologize to the customers....
Complaint comments Comments Complaint country United States, Texas, Arlington Complaint category Food

Sonic - Arkansas, Warren - sanitization

Posted: 2013-06-01 by    mary kaye
Complaint Rating:  0 % with 0 votes
Sonic in warren is the most disgusting place I have ever seen.. I've seen ladies slapping their weaves and then mess with food.. nose picking.. no gloves no hand washing.. grease build up everywhere. Fly's take over the place.. everyone is outside smoking or on their cell phones.. it take forever to get service even if I am the only one on the lot.. people kissing and hugging in the windows.. I always get short changed.. no one wears a hat. The manager is a smart ass prick.. its ridiculous......
Complaint comments Comments Complaint country United States, Arkansas, Warren Complaint category Fast Food Restaurants

Sonic - Texas, Irving - GM

Posted: 2013-04-26 by    Nicolej
Complaint Rating:  0 % with 0 votes
This sonic has the worst service I have literally ever seen. The GM Gladys (spelling?) has absolutely no social skills and an IQ below 70 (below which = mental retardation). Our order was completely wromg, thus we went around through the drive up to simply get it fixed. This joke for a GM proceeded to waste our time and gas, arguing with us that our order was correct and we were wrong. This was after we asked for more hot sauce and the car hop proceeded to tell us that we already had hot sauce, yes two salsas for 4 burritos, I guess they're too stingy for one salsa per burrito. We ended up...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Food

Sonic - Georgia, Tyrone - Customer Service

Posted: 2013-04-11 by    S. Dorsey
Complaint Rating:  0 % with 0 votes
I used to like the Sonic in Tyrone Georgia. I used to think it was close to my job in which I worked right across the street at CVS Pharmacy. I don't know if all the good workers quit or got terminated, but I used to just want a route 44 cup of ice. It would take them 15 minutes just to take my ice order, then another 30 minutes for them to bring it to me or open the window at the drive-thru. They are so slow with service. If you want to order something from them, like a CUP OF ICE, call over the phone so they can have it ready before you get there....
Complaint comments Comments Complaint country United States, Georgia, Tyrone Complaint category Fast Food Restaurants

Sonic - Arkansas, Hot Springs- Lake Hamilton are - Poor service/ No work ethic

Posted: 2013-03-13 by    cwade9736
Complaint Rating:  0 % with 0 votes
This isn't the first time I've experienced slow service at this sonic. Every time I've gone there, (maybe 4 times) there is always something wrong with equipment and it takes a long time to get my order. One time, I ordered a breakfast burrito and the person taking my order cuts me off in the middle to say "sorry we're out of salsa, we're just out".. I hadn't even completed my order.. I may be from the old school, but in my experience with fast food, condiments are to be discussed closer to the end of the conversation. Then he didn't get my order correct...
Complaint comments Comments Complaint country United States, Arkansas, Hot Springs- Lake Hamilton are Complaint category Food

Sonic - REPULSIVE EMPLOYEE

Posted: 2013-01-16 by    Anon1559
Complaint Rating:  0 % with 0 votes
Sonic is one of THE WORST companies to deal with when something is wrong! I have searched all over the Internet for some kind of head office email I could send my complaint into and NOTHING!! This shows their employees that they don't have to care about the job. Which infact is the reason I wanted to get ahold of head office in the first place ! My daughter has twitter and she showed me a picture of a employee from sonic named Sarah Mauch wearing her Sonic uniform in THEIR bathroom with her bare ass out!!! Sarah posted this picture on her twitter account sarah_mauch and sent it to hunter Moore....
Complaint comments Comments Complaint country United States Complaint category Employees

Sonic - Texas, Sonora - service

Posted: 2012-12-27 by    V in Texas
Complaint Rating:  0 % with 0 votes
For the last 3 months they have been out of onion rings and every time i go to this location they are out of at least half of what i want to order. The staff are unprofessional, wearing caps sideways, pants sagging to their knees and other gang related gear. The food is usually cold and today the fries tasted as if they had been there for hours. they were very stale. This used to be a very good place to eat but for the last year it has gone down hill and fast. i probably will not go to this location any more. Something needs to be done.
very unhappy in Texas....
Complaint comments Comments Complaint country United States, Texas, Sonora Complaint category Fast Food Restaurants

Sonic - Arkansas, Jonesboro - Unfair treatment and discrimination

Posted: 2012-12-14 by    Babygirladams
Complaint Rating:  100 % with 1 votes
First of all the managers runnin the store cuss and treat certain employees and treat certain people different and show favoritism. Recently a manager had cussed me we had meetin and things was supposed to change, well guess what when you go into work it's like walking into a club when I come in darci is nowhere to be found with her click not to mention she called me fat one day and nothin was done about it . Terrance cussed me one du and had even started to come around the corner to fight me, a girl, nothin has been done bout it either. Recently when I was not at work not on the clock on my...
Complaint comments Comments Complaint country United States, Arkansas, Jonesboro Complaint category Other

Sonic - Texas, College Station - Employee cursing me...

Posted: 2012-09-27 by    Belinda Brewer
Complaint Rating:  0 % with 0 votes
Drove through the drive thur the young man stated I'm so damn tired of people driving so far from the window...How rude!!!...
Complaint comments Comments Complaint country United States, Texas, College Station Complaint category Food

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