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Sonic Complaints & Reviews

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Sonic - Illinois, Manhattan - Speaker not working

Posted: 2015-07-12 by    dljm
Complaint Rating:  0 % with 0 votes
We stopped for drinks before leaving Manhattan for home. I tried to order several times and decided that the speaker must not be working. I moved over to another station and placed an order. When the car hop delivered our order I informed him that the speaker in the next station wasn't working. He said that they had been having trouble with it all day. There was no sign or even a note on the order board informing us of this. While we were waiting another car pulled in to the station with the broken speaker and the driver was pushing the button trying to order. After telling the car hop of our...

Sonic - Tyrell- carhop

Posted: 2015-07-03 by    unhapppy customer
Complaint Rating:  0 % with 0 votes
I went to sonic on Thursday July 2 2015, everyone was very nice, the young lady taking my order was polite, but the car hop Tyrells eyes were blood shot red and he was rude and had a very bad attitude, he looked as if he was on drugs.. I will never visit this sonic again because of the service he provided, he snatched the money out of my hand and didn't even give me my change back, just walked away as if he earned that as a tip, he was so unprofessional, I will be giving bad reviews to my fellow sonic goers about this experience, I love sonic and happy hour drinks, but the service I was given...

Sonic - general manager

Posted: 2015-07-03 by    Anonsonicemployee
Complaint Rating:  0 % with 0 votes
To whom it may concern:
I am a current employee at the Grove sonic #2090.
I wish to stay anonymous due to the repercussions that may occur. I assure you that I do not know all of the stipulations or limitations to the profession you or your general managers are in but it is not hard for one to tell what is moral and what is not. The general manager of this store (#2090), Megan Boyle, has performed many immoral acts of conduct towards and around her current and past employees. I, myself have been working under her for a significant amount of time to experience these occurrences personally....

Sonic - Illinois, Wyoming - racism

Posted: 2015-06-23 by    Samuel Ruiz
Complaint Rating:  0 % with 0 votes
When I was hired at sonic I was told that they to tell jokes and only complain if I was offend. While I was working employees were constantly telling Mexican jokes, they didn't realize I was half Mexican, I got sick of it and walk off the job, the gm. calls me and asked why I walked off and I told him his employess were making racist jokes toward Mexicans, and he was joining in. He said he may of told a black joke but not a Mexican one. About a week later his manager calls me and tells me that he wants me to meet with the owner at the alpine store and I could work there, I was thinking about...

Sonic - Slow service and incorrect order

Posted: 2015-04-08 by    RickinChelsea
Complaint Rating:  0 % with 0 votes
Spent over an hour just to receive a two-burger combo order, one of which took 3 attempts, and it still was not correct. Was told they were short-staffed as an excuse for their slowness. The manager looked like a 19-year old kid. Not saying that 19 year old people cannot manage a restaurant, but this dude didn't give a crap or he would have stepped outside and apologized for the sorry service. He just gave me a go-to-hell look. This was the second consecutive time I have encountered this same experience at the Chelsea, AL, location over a 2-month period. The restaurant was not even full of...

Sonic - very selfish

Posted: 2015-03-31 by    dulce mata
Complaint Rating:  0 % with 0 votes
My husband when to buy food and he ask the lady around 7:40 if she put ranch on the bag and she always give, us a actitute about that...

Sonic - Soft Drinks

Posted: 2015-02-14 by    Jessica Smith 1997
Complaint Rating:  0 % with 1 votes
This may not sound like that big of a deal but, when you see commercials on TV advertising for the millions of drinks Sonic has and you go to Sonic and ask for a Mountain Dew, the workers at Sonic tell you that they do not carry Mountain Dew. The closest thing to Mountain Dew Sonic has is Mellow Yellow. Mellow Yellow is a good drink however, if you are really wanting Mountain Dew, Mellow Yellow is not going to satisfy you. I have always been told that the customer is always right. Having experience working as a waitress I know that in some cases that is not always true. However, I do believe that...

Sonic - theft

Posted: 2014-12-26 by    UpsetWoman1234
Complaint Rating:  0 % with 0 votes
There is one carhop here named Victoria that is very rude and has a very ugly attitude. I've been here several times while she was my carhop and both times she has taken my change and never returned it. It's upsetting to know that she is allowed to continue to work while my complaints go ignored. I would like something to be done or this will become a legal matter....

Sonic - terrible service

Posted: 2014-11-29 by    D Plummer
Complaint Rating:  0 % with 0 votes
11/29/14 Pulled into a bay, ordered 2 Blasts and a milk shake. After 15 minutes, if I hadn't already paid with my debit card, I would have left. I pushed the order button to ask if there was a problem. No one ever answered me. They were not that busy. It took almost 20 minutes to get this order. The milk shake was thick ice cream, absolutely no way was it coming through a straw. Supposed to be caramel, never tasted anything but vanilla. Would have been great if I wanted ice cream. I did not, wanted a smooth shake. I stop at this location very often. It is our go-to location. Most of the time...

Sonic - on encounter with one of your shift managers at the Sherwood sonic off.keihl in arkansas ms

Posted: 2014-11-07 by    olivia Gordon
Complaint Rating:  100 % with 2 votes
Ms. Latrecia Gibbs shift manager at sonic in Arkansas in Sherwood off of Kiehl was very rude and disrespectful to me and other customers
Olivia Gordon...

Sonic - rudeness

Posted: 2014-10-23 by    D warin
Complaint Rating:  0 % with 0 votes
I ordered just 3 drinks in the process as i just ordered and pull up to the window someone is already there waiting for food i assume. And behind me two other cars pull up and order just drinks as well. So the guy gets there 3 drinks first for the two cars behind me and im waiting after he.goes.back in and makes other drinks for whoever few min later i get mine. And i usually tip them knowing there conditions but when i order drinks and people who weren't here before me and order there drinks as well and i get mine last they get there's first you wont get no tip from me. Rude and unacceptable....

Sonic - Particles in the shakes

Posted: 2014-09-13 by    Seth Pujol
Complaint Rating:  0 % with 0 votes
I just want to start out by saying I normally love getting a shake from sonic because I really enjoy them. Sonic is notorious for there shakes because they are so good. However I seemed to be experiencing the same problem over and over for months from the sonic in Donaldsonville LA, where I am from. I seem to be getting these little grit like particles in my shake everytime I go there now and quite frankly it makes the shake pretty disgusting. Every time I complain about it to management they tell me it's milk fat in the shake from not cleaning the machine. (So clean it already!!). I work in...

Sonic - food order and time waiting

Posted: 2014-09-13 by    Michelle Johnson 022
Complaint Rating:  0 % with 0 votes
Yea myself and my family went to visit the sonic in Lebanon Tn. ON mufreebroos rd and the service was along longer than any other sonic wait and we order 1 Chicago style hot dog and 1 Chicago style hot dogs on a pretzel bun and 1Jr burger kids meal they all was combos. Both of the hot dog combos was not right we were served old hot dogs water was still on them causing the buns to be saugey we thought the food would be very fresh do to the fact it was early the day we visit sonic was 09/12/14 between 10:00 & 10:30....

Sonic - rude service

Posted: 2014-08-27 by    KP2014
Complaint Rating:  0 % with 0 votes
Wednesday 8/27/2014 at about 2:10pm, I went in the drive through to order a half off slush. I told the employee through the speaker I wanted a large slush with blackcherry, blueberry, and sour Apple. So she put down 3 different drinks and I told her I just wanted one large drink and those three flavors In one drink for the additional 20 cents extra for each flavor. She still didn't understand and I was very patient with her because I knew sonic recently reopened and I figured she was kind of New to it. I work in fast food so I know how it is. So I just said nicely, "nooo I want all that...

Sonic - Half - price shakes

Posted: 2014-07-21 by    Ticked in Portales
Complaint Rating:  0 % with 0 votes
Have visited to the Sonic Drive-In restaurant in Portales on three occasions this summer, all during the half-price shakes hours after 8:00pm. EVERY time they have given me a milkshake discount of about 35% and I've had to ask for the correct half-price and additional change. I complained to the local store manager and was told it was out of her hands, that "corporate programs our register and we have no control over it." They say they are doing nothing wrong because they are hitting the correct discount button on their register and its not their fault that people are being overcharged....

Sonic - Inadequate training and un proffesional ism from management

Posted: 2014-07-14 by    Natasha Busby
Complaint Rating:  0 % with 0 votes
MY DAUGHTER Kianna Shed begin working at Sonic on June 16, 2014. Kianna was extremely excited to begin a new phase in her life with her employment for Sonic. Kianna begin working at Sonic in Mexia Texas under management of Breezy Branier. I Natasha Busby Kianna mother an unaware of her appropriate name. Kianna informed me that she was unaware of her trainers name her first day of employment. Kianna was informed that she should shadow her trainer for that day. On Kianna second day of employment she was instructed that she would car hop. On Kianna third day employment Kianna was informed to get a...

Sonic - Food and service

Posted: 2014-07-11 by    DanaR
Complaint Rating:  0 % with 0 votes
Me & my husband went to sonic in center texas Thursday morning.. We were the only people there we ordered 2 burgers & sum fries.. It took almost 25 mins to bring our food out.. when I felt the bag it was cold i assumed it was cold in there, pulled my burger out and the thing was cold even the meat.. we had asked the girl for sum ketchup and she rudely replied yup.. took her another 6 mins to bring back ketchup and mind u we are the only ppl there.. There was no reason after 25 mins the meat should have been cold. Completely ridiculous and she was very rude and not polite at all.. for 30 bucks for...

Sonic - Texas, Cypress - drugs

Posted: 2013-08-20 by    purpleeeyore
Complaint Rating:  0 % with 0 votes
The sonic down from my house most of the time it is not bad but I have been seening stuff that has made me not going any more around 9 o'clock I go take my daughter to get half price shakes and these last few times I see kids in the back and yes some arw wearing there sonic shirt and they are drinking and smoking I have drove by and that was not just cigarette it was weed, pot what ever u want to call it I have also seen a manger walk out
there smoke and then go back in. SO I will not bw going back to a place that allows drinking and drugs I will drive out of my way to go to another...

Sonic - Texas, Arlington - Worst service

Posted: 2013-07-07 by    lilymartinez
Complaint Rating:  0 % with 1 votes
I was trying to order and I didn't hear well the person that was taking my order. Than I asked him "I'm sorry I can hear you" and he yelled at me...I responded him why are u yelling at me, than he didn't even told me what was my total to pay. Than I request talk to the manager and she never show up. Really what kind of people work there that they cant even apologize to the customers....

Sonic - Arkansas, Warren - sanitization

Posted: 2013-06-01 by    mary kaye
Complaint Rating:  0 % with 0 votes
Sonic in warren is the most disgusting place I have ever seen.. I've seen ladies slapping their weaves and then mess with food.. nose picking.. no gloves no hand washing.. grease build up everywhere. Fly's take over the place.. everyone is outside smoking or on their cell phones.. it take forever to get service even if I am the only one on the lot.. people kissing and hugging in the windows.. I always get short changed.. no one wears a hat. The manager is a smart ass prick.. its ridiculous......

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