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Omaha Steaks Complaints & Reviews

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Omaha Steaks - North Carolina, High Point / Unethical Ads (Bait and Switch)

DavidDCarr on Feb 16, 2015
They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not qualify for many products. So to me it is an attack on consumers with Bait and Switch tactics. I would only recommend to everyone who reads this to never buy anything from Omaha Steaks and use your local grocery store where you can talk to a manager if you have question. Omaha Steaks is nothing more than fraud by overcharging millions of dollars to consumers who are told one price and then magically it increases dramatically because the discount doesn't apply to many product...

Omaha Steaks / Will Not Guarantee Products if you utilize the refund option

Cmartinez on Nov 5, 2014
Horrible Customer service!! They say they will guarantee their products 100% but what they don't tell you is that if you decide you don't like something and ask for a refund they NEVER guarantee another order. I placed a large over few months ago and did not like some of the products. refund was given. Tried to reorder the products i did like and some new ones i haven't tried and they are telling me they will no longer guarantee my order because of the previous refund!!! Total BS and this is NOT a reliable company. I cancelled my new order and will never buy from them again!

Omaha Steaks - Nebraska, Omaha / Senior Representative &chef& Karl Marsh disgraced me

NAAMCR on May 16, 2013
Omaha Steaks Complaint. The following took place on Wednesday, May 8, 2013 at approximately 3:30 pm in the training room at Omaha Steaks, in Omaha, Ne. Among other positions, Omaha Steaks offers a Direct Sales position, selling over the phone to it‘s existing customers. This particular job description involved calling existing customers and offering them packages. My name is Doug and I was hired at Omaha Steaks, to start Monday, May 6. The classroom training was to last for a week, after which we would go on the floor to begin to take live calls and this would take three weeks. The entire...

Omaha Steaks / shipping charge

fblount on Dec 13, 2012
Omaha Steaks ad says free shipping if order is $59.99 or more but when you have an order for $59.99 they give you and instant discount to bring it below $59.99 then charge you $17.99 in shipping.

Omaha Steaks - Nebraska, Omaha / Incessant calls

Intrspctiv on Sep 27, 2012
I have placed exactly one order with this company and have received incessant phone calls at all hours of the day, from early morning to as late as 9 pm. I am on the Do Not Call list, but, yes, I placed one order, so I guess I'm fair game. Their products are mediocre and phenomenally overpriced, but their marketing practices are nothing short of harassment. I will never order anything else.

Omaha Steaks - Nebraska / Very expensive and Very Small Steaks

Mr Tony on Jul 17, 2012
The first time I every tried Omaha Steaks (4 years ago), it was a gift sent to me. The fillet mignon was tender and easy to cook, and the taste was good. However, since then something has happened to the quality of the meat, and size of the steaks are smaller. My recent order I found the sirloins to be tiny...like 3 oz each! The hamburger patties were very greasy and smelled bad when cooking. The bacon wrapped fillets are around 4 oz, which is very small. You need two or three of them just to equal a decent size steak. I figured out the price per pound with shipping for their steaks comes to...

Omaha Steaks / Poor value

downhill8 on Jul 11, 2011
My wife ordered me a package of various steaks for my birthday. On arrival I inspected the meat and to my surprise the steaks were no more than 1/2 inch thick and the price per LBS was $20.00. I was very dissatisfied with the cut of meats. For half the price I could have went to Sam’s or Costco and got twice the quantity and at least the same quality of meat. Buyers beware especially in this economy.

Omaha Steaks - Louisiana / Bad Company

On December 7, 2010 I saw a christmas gift assortment from Omaha Steaks advertised on a popular morning show for a fraction of the retail cost which included a $20.00 e-Reward certificate with each purchase. I purchased a gift assortment for myself and later purchased one for my mom. The e Reward code for my mom's purchase was sent however I did not receive the code for my purchase of several hundred dollars. I called customer service and was told that it take 48 hrs after the order ships to receive the $20.00 Reward. It seemed a bit odd considering I had received the code for my...

Omaha Steaks / Take my advice, just get your meat from the local butcher

Ordered one time then asked to have all emails and snail mail stopped. Told that will take up to 90 days to stop the snail mail, and in the meantime, I receive 1 to 2 mailings per week which I throw away. You know that the 90 day time period is totally wasteful. Why send ads to people who have said that they don't want it, and simply throw it away. Take my advice, just get your meat from the local butcher. It's fresher, cheaper, and they don't bombard you with wasteful advertising. By the way, when I called back to plead with them to stop sending the mailings, I was told that...

Omaha Steaks / Take a close look at the prices before you buy

I received an email and snail mail, both within a couple of days of each other. The email gave 15% off any purchase including SALE Prices. The paper I recived advertised a package for $49.99. When I tried to use the coupon code, they said it was not applicable because it was an OFFER, not a SALE. The same package of the internet was considerably more expensive. As a result, they give you 15% off, but it is 15% off a much higher price. Take a close look at the prices before you buy! Bad business!

Omaha Steaks / Lousy service

Ordered from omahasteaks.com wasn't pleased with the product(s) and when i called customer service, they got huffy. i asked for a supervisor and she was being huffy too. even though they sent a $10 gift card they acted as if they were doing me the favor. don't do me a favor w/ a piss poor attitude and expect me to continue to buy your product (gift card or not)? i wrote the president of the company and when jerry called in response to my letter, it was jessica who took the call. she was curt and told me you've already been helped w/ your issues. then why call me with more...

Omaha Steaks / Beware

I had a Omaha Steaks retail store in my general area but it closed about two months ago. Since then I have been bombarded with mail telling me that I could go to two of their stores in another state and receive fantastic bargains. Today I received an envelope that must have cost them two dollars to mail and it had a flyer inside advertising "Free Shipping" if I would go to their stores in this other state and place my order. It is at least 50 miles to these other stores so that would mean 200 miles of driving just to place my order, go home, and come back again at a later date. I called Omaha...

Omaha Steaks / Dishonesty

The Oamaha steaks I received as a gift for Christmas were pretty bad...don't bother with the hype. Get your meat fresh from the market...honest!
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