Complaint Rating:

FIA Card Services offered a settlement payment of $570 which would amount to three monthly payments of $190 on the 28th of each month. An check for $190 was processed on June 28, 2007, but another check for $190 was also processed on June 29, 2007. I attempted to discuss the mistake with an...

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Mailed my payment 14 days before the due date to ensure no late charges. Check never cashed and they charged my account a late fee plus raised my percentage rate due to payment late. I paid online and canceled my check at the bank. sure enough, they charged me again for returned check fee...

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I once had a credit card issued by MBNA. Once they were bought out by Bank of America, my credit card was now the property of some fools known as FIA Card Services. I had authorized them to take out the minimum payments due from my checking account on the first of each month, thereby never...

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this company seems to do everything it can to make it difficult to make an on-time payment and then charge you a late fee and then calculate finance charges on the late fee. over the years their booking of my check payment very often took 10 days or more so i switched to online banking. then...

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On July 12, 2007 I made an online payment of $1200 to my FIA Card Services account. For some odd reason, the payment was posted to a closed account I had had with them years ago rather than to my current account. I received a bill on my current account with a late fee for no payment and I...

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My credit union's credit card recently changed over to be handled by FIA card services. With no agreement from me, they started drafting their payment automatically out of my savings account,which, with this credit union, is inactive. The balance was $5. I tried to contact them, and my...

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They call repeatedly, several times in the same minute. No message. Even if you answer there's nobody there talking to you... OK I missed a payment (either I misplaced the bill or never got it, mistakes happen) so they called after a few days. I made the payment immediately online.

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I agree with you. I went to my bank and over $500.00 was debited from my account. I inquired about the transaction and tried to dispute it. They said it was in the disclosure statement when I opened the credit card account and they could legally do this. This was a business account and they...

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I was harassed by FIA Card Services about a past due credit card account. I explained that I was working with a debt solution law firm (Beacon Debt Solutions) and that FIA Card Services needed to contact them regarding payment. FIA told me they would not contact Beacon and I had to make arrangements...

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I had a 3% promo with Bank America so I paid down my equity loan @7% with 30k from this promo 3%. All was fine for the 1st few months than, I did not get a bill in march. I received a bill in April with new rate of 13% plus late fee. I called and had it fixed back to 3 %. Some months later the...