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Dollar Tree Complaints & Reviews

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Dollar Tree - Store Policy

Posted: 2014-06-16 by    Barrett Yandell
Complaint Rating:  0 % with 0 votes
The Dollar Tree in downtown Sacramento on S Street has been here for at least three years, and never had a policy where you must leave a bag from another store or a backpack at a front counter. I was asked, rather abruptly, to do so today. My problem with this is that this is a highly pedestrian town, and people carry bags from store to store as they walk and do their shopping. No other similar store in the area- Target, Safeway, Walgreens, CVS, RiteAid, Grocery Outlet- have this policy here. Nor does any Dollar Tree I have ever been in. To top it all- everything is a damn DOLLAR! If I were going...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar Tree - retaliation for calling on asst manager

Posted: 2014-02-05 by    pissed off employee2014
Complaint Rating:  0 % with 0 votes
This company does NOT care about its employees. They list in the break room numbers to call and report misconduct. But even when you call anonymously they find out and then retaliate against you. They do that by cutting your hours and yelling at you and belittling you. We have an asst manager who is a bully. She does what she wants even if it violates company policy. When you complain she does the schedule and cuts your hours. The DM is not reigning this bully in and this store in the last 11 months has had tremendous turnover in employees. ALL because of her. EVEN other asst managers have asked...
Complaint comments Comments Complaint country United States Complaint category Employers

Dollar Tree - Associate making personal sales

Posted: 2014-01-29 by    ty211
Complaint Rating:  0 % with 0 votes
One of the associates (named Tony) at the Dollar Tree in West Covina, CA (store #4712 at Eastland center) made everyone very uncomfortable at the checkout stand when he asked patrons to buy a bag of chocolate so he "can reach his goal". He would then proceed to say: "it's just a dollar". For those who declined to buy, he would give them an attitude or give them hard time. Absolutely unacceptable. Never going back to that store again....
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar Tree - California, fresno - harassment,wrongful termination

Posted: 2013-12-30 by    ashley carol flores
Complaint Rating:  0 % with 0 votes
I fell I was bullied out of my job.not told what store is mine I belieive I was wrongfully terminated...
Complaint comments Comments Complaint country United States, California, fresno Complaint category Employers

Dollar Tree - harassment,wrongful termination

Posted: 2013-12-30 by    ashley carol flores
Complaint Rating:  0 % with 0 votes
On march 18th my manager and the DM and I had a conversation over the phone and I was asked to step down to part time I told her I couldn't afford it.I also used to work with this manager at another store.at that time I let the Dm know she does not like me.so when I moved stores my new manager got fired so she brought the manager that didn't like me.the first day she came she was talking down on me to my face and to iter I really felt like I was bullied out of my job.I also was not paid mileage from going stores to store.I always put my all in my work and I fell I was taking away because...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar Tree - Rude Associate

Posted: 2013-12-22 by    unknownal
Complaint Rating:  0 % with 0 votes
Today i seen associate been rude to there own employee she was wearing dress a white and black dress with a white high-heel. Robin is the cashier and Samantha is the manger they where checking her out i heard she said that she was going to a wedding but they was saying where you going to a funeral but she said she wasn't and she took her stuff and head out. i want these two lady to get fired for being rude to customer....
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar Tree - fraud, lies and drugs

Posted: 2013-11-23 by    upskusted
Complaint Rating:  100 % with 1 votes
Been a employee of dollar tree for 2+ years and never had any kind of write up. Recently was called in about a customer complaint. Was suspended and told until further investigation. I have been ratting out the 2 employees that are continusley coming back from break smelling of pot and feel that they just want to get rid of me. Was called back the next day and had to sign a final warning saying if another complaint occurs you are fired. So glad that my attorney has agreed to get to the bottom of this so hopefully this kind of treatment will be ceased in the future. Watch out dollar tree....
Complaint comments Comments Complaint country United States Complaint category Bullying and Harassment at Work

Dollar Tree - Misconduct on sales floor

Posted: 2013-11-15 by    AnonymusTelz
Complaint Rating:  0 % with 0 votes
On November 14, 2013 @ 7:30pm, my husband and I were in the frozen food section picking up some groceries when we witnessed the manager of the store Leah McKinley cursing and speaking disrespectfully to one of her staff. The young man took out his phone and she approached him saying " The texting is getting very irritating. Ive been here for twelve hours, stop already. What the f*** are you doing?!?" This was extremely inappropriate to conduct this conversation on the sales floor in front of customers and other staff members. This matter needs to be addressed immediately because business...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar Tree - Connecticut, Sherman - Rude Management

Posted: 2013-11-13 by    justalike0420
Complaint Rating:  0 % with 0 votes
I have been going to the dollar tree for many years and have never had a problem. Went in yesterday afternoon to purchase a few things. Everything went good, the co-workers were nice and helpful but when arrived home, noticed on receipt that I had been charged for multiple items when I hdad just purchased one. As soon as I saw that, I called & was able to talk to an hopeful manager named Shelby. She told me that she wasn't going to be in the next day but she will leave a note (first & last name) letting the other manager know what happened.
So, I went back to the store & the other manager...
Complaint comments Comments Complaint country United States, Connecticut, Sherman Complaint category Unauthorized Charges

Dollar Tree - Maryland, Havre de Grace - Management, unprofessional and rudeness

Posted: 2013-06-17 by    DG7
Complaint Rating:  100 % with 1 votes
THIS IS A FORMAL COMPLAINT IN REGARDS TO MANAGER OF STORE #4391. WHILE SHOPPING IN YOUR STORE TODAY JUNE 17, 2013, AROUND 10:45 AM WITH MY THREE CHILDREN AND MY GRANDDAUGHTER IN THE TOY AISLE, MY SIX YEAR OLD SON PICKED UP A RUBBER BALL AND BOUNCED IT TWICE AND WITHOUT ANY WARNING THIS RUDE VOICE CAME FROM THE NEXT AISLE "NO BOUNCING THE BALL IN THE STORE". I WOULD HAVE NOT MINDED THE CORRECTION IF IT WAS POSTED OR IF SHE WOULD HAVE COME OVER AND ADDRESSED THE SITUATION IN A PROFESSIONAL MANNER. SHE COULD HAVE EASILY SAID WE WOULD APPRECIATE IT IF YOU DID NOT BOUNCE THE BALL IN THE STORE....
Complaint comments Comments Complaint country United States, Maryland, Havre de Grace Complaint category Employees

Dollar Tree - New York, Florida - Manager's Unprofessionalism, Rudeness, and Inappropriate Behavior

Posted: 2013-06-10 by    KSS2013
Complaint Rating:  50 % with 2 votes
This review is the the Dollar Tree located on Main Street in Florida, NY. The main problem with the store is the Manager Jessica. Today, while waiting online to buy a few items, Jessica started screaming and running after some young boy (maybe 14 years old). She kept screaming for this child to 'get out of her store immediately, get out now, leave my store now." I found it very strange how she was running after him and screaming very loudly. I figured he might have worked at the store because I have seen her yelling at other young male employees and belittling them in front of customers....
Complaint comments Comments Complaint country United States, New York, Florida Complaint category Other

Dollar Tree - Georgia - customer service

Posted: 2013-04-23 by    applepie22
Complaint Rating:  0 % with 0 votes
the customer service at dollar tree is horrible i have been a customer at one particular store and past six months waited for ever up 30min for check out and the general manager is rude as hell. No cashiers available just poor service....
Complaint comments Comments Complaint country United States, Georgia Complaint category Retail Stores

Dollar Tree - Bad Boss

Posted: 2013-04-17 by    unhappy_employee
Complaint Rating:  100 % with 3 votes
I work at Dollar Tree. Recently hired, in fact (back in February). At first I loved Dollar Tree. I loved the whole concept of the "apple seed list". It kept me pretty busy. Which was better than K Mart, as they don't give you anything really to do. And where I live, K Mart was pretty much dead all day (except from like 3 to 5).

The main reasons why I hate Dollar Tree are as follows: main manager, pay, and hours.
Manager: She's a bitch, plain and simple. So every time I do something wrong she gives me this evil stare down, shakes her head, and throws a fit....
Complaint comments Comments Complaint country United States Complaint category Employers

Dollar Tree - California, Hemet, Ca - Help for disabled

Posted: 2013-03-25 by    Denise Pauling
Complaint Rating:  0 % with 0 votes
I buy Crystal Geyser water by the case at Dollar Tree in Hemet, Ca. I went in to shop and was trying to get the cases of water into my cart, which was very heavy. One employee told me he was off work and couldn't help me. He was in line to purchase something. The cashier was the manager of the store, her name is Dineen. She never said a word to me nor did she ask if I needed help. I got the water into my cart, this was my second cart I had to fill. Now with two carts to get out the door I was still not asked if I needed help to my car or out the door. A gentleman that was in line behind me...
Complaint comments Comments Complaint country United States, California, Hemet, Ca Complaint category Employees

Dollar Tree - Texas, Houston - Manager

Posted: 2013-01-19 by    Customer 101
Complaint Rating:  0 % with 1 votes
Manager is lazy David doesn't care to help you don't want to be bothered! doesn't care to give you the right information! several trips to store on ulverd and no hel from him!...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Other

Dollar Tree - Florida - Poor customer service

Posted: 2012-12-06 by    Dissatisfied customer23
Complaint Rating:  100 % with 1 votes
I purchased an order online and was given a pick up date that was different than what was on my receipt.I went to the store to get my items and I was told that they have the items in stock but I would have to pay for them even though I already paid. I tried to speak to the manager she was no help the district manager refused to speak to me. I called customer service and had to leave a message no live agent available(but they say on there site 24/7 customer service) I had to hunt down the Corporate email address online because it is not readily available to customers and received a call back from...
Complaint comments Comments Complaint country United States, Florida Complaint category Other

Dollar Tree - California, Modesto - employee smells like marijuana

Posted: 2012-11-17 by    offendedbysmell
Complaint Rating:  0 % with 0 votes
There is an employee in this store that smells like marijuana his name is Mitchell I don't complain to the managers because they seem to be very good friends( he was a young guy also, and the lady who is the store manager just followed there lead) so I don't think it will do any good If I could smell it I know they can to. What he does on his own time is his business but he shouldn't be allowed to be at work smelling like that....
Complaint comments Comments Complaint country United States, California, Modesto Complaint category Employees

Dollar Tree - Ohio, Dublin - POOR MANAGEMENT

Posted: 2012-11-05 by    SwAgGeRiFiC
Complaint Rating:  100 % with 2 votes
One night when i was walking into DOLLAR TREE i notice the manager was cursing at this girl working. I always go to DOLLAR TREE because everything is good for a cheap price. The girl is really nice and she's beautiful, she just always got treated the wrong way by the manager. & the manager is a girl that seems to be a low life B***H. I felt so bad for the girl i could tell the girl was pissed off but she didnt say much to the manager or talk back because she didnt wanna lose her job. That manager always had a mean look and she would always stare people down, she acts like she nice but she's...
Complaint comments Comments Complaint country United States, Ohio, Dublin Complaint category Retail Stores

Dollar Tree - Tennessee, Alcoa - Not all change was given back

Posted: 2012-11-03 by    Elipres
Complaint Rating:  0 % with 0 votes
I bought three items and paid with 100 dolalr bill and was suppose to get 96.71 back in change but only got 76.71 Didn't realize til I left ( 5min after I left) so I went back and the manager said they counted the drawer and I was only one penny over . I could not have dropped a 20 dollar bill cause soon as I got change I folded it all up with the receipt and not one thing fell out of my pocket, not even the 71cents. What I'm thinking is the cashier either gave someone a extra 20 dollar bill on accident and kept one of mine to even out her drawer or she pocketed it. I'm extremely...
Complaint comments Comments Complaint country United States, Tennessee, Alcoa Complaint category Scam & Fake Checks

Dollar Tree - North Carolina, So. Pines - Public Language to employees

Posted: 2012-10-31 by    Adavid
Complaint Rating:  50 % with 2 votes
I was in the Dollar Tree in Southern Pines, NC on Sunday 10-28-12. There was a man obviously of some upper management position dressing down the staff in front of all us customers in the most derogatory way I have ever witnessed in public. I put back everything I had in my cart and left. This is a new facility, but the staff was mostly familiar from the old building. The store was pretty and clean and well stocked. I can't imagine my boss coming in my store and making such a scene. I would never recommend anyone go to work for such a company that treats employees in this way....
Complaint comments Comments Complaint country United States, North Carolina, So. Pines Complaint category Bullying and Harassment at Work

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