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Costco Customer Care Service

Costco Wholesale Corporation

999 Lake Dr Ste 200
Issaquah
Washington
United States - 98027

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Costco Complaints & Reviews

Costco - Indiana, Charlottesville / Kirkland Signature Environmentally Responsible Premium Liquid Dish Soap

Ma
Mariel Sullivan on Jul 20, 2016
There is absolutely nothing environmentally responsible about this soap. The ingredients are as follows: Sodium Lauryl Sulfate, Water, Lauramine Oxide, Sodium Laureth Sulfate, Sodium Xylenesulfonate, Denatured Alcohol, Fragrance, Benzisothiazolinone, Methylchloroisothiazolinone...

Costco - Washington, Seattle / Not Delivering

Do
Don McClain on Jul 16, 2016
I placed an order for a TV on 7/6 and received an email from CEVA that it would be delivered on 7/14. On 7/13, I received a call from CEVA that it was delayed and would be delivered between 4pm and 8pm on 7/15. I went home early to receive the delivery and it never came. CEVA did not...

Costco / Citi Card

Js
j sem on Jul 16, 2016
Costco switched to the new Citi/Visa card and gave us a paper credit card but made it for only 1 week knowing that Citi is taking more than a month to process new cards. Also, Costco refused to allow us to apply for the card ahead of time for absolutely no valid reason. It's been a month...

Costco - New Jersey, Mount Laurel / Customer Service Department in Mount Laurel, NJ

Me
Melissa Mc on Jul 13, 2016
I was there a few days ago and was treated very rude by the young woman cashier at the customer service department. As soon as I walked up she had a bad attitude. I asked her a few questions about joining and the rudeness was extreme. I was very nice to her. There was no reason for thi...

Costco - California, Yorba Linda / Credit card

Bi
Bihan anwar on Jul 12, 2016
We have been loyal Costco Executive members for few years now and it's one of our favorite places to shop or at least USED TO BE for all our business supplies and most of our grocery for personal use, till the whole transition from American express to Citi Bank It has been nothing but...

Costco - California, Orange / Citi Credit Card

Fa
Fady Ayoub on Jul 11, 2016
I have been a loyal customer for costco for few years now and it's one of my favorite places to shop at or at least it used to be till the whole transition from american express to citi. It has been nothing but a nightmare to me. I had american express credit card through costco and...

Costco / Customer Service

Ga
Gary 12345 on Jul 11, 2016
Yesterday, I made the mistake of going to Costco with a friend who was a member. While I was there, I picked up a couple things I needed, while he picked up what he went there for. We then went to the ridiculously long checkout lines to pay for our things. As Costco has finally gotten...

Costco - California, Los Angeles / Credit cards

Bh
BH925 on Jun 30, 2016
I just left Costco. Tried to use my Citi Bank Master Card & was told only Visa cards may be used. I had a Citi Visa card & was issued a Master Card without my asking. I assumed it would be good at Costco. I was told that you would only take cash or a check. I find this very inconvenient...

Costco - New Mexico, Mesilla / Costco coupon offers after online order

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Zanne on Jun 29, 2016
I am a longtime member and very dissatisfied with a "bait and switch" scheme that Costco is obviously participating in with other third parties. I made a purchase online and was offered a coupon deal to purchase a product for shipping only. After I took advantage of the offer, I wa...

Costco - Ohio, Northfield / Credit card

Bo
Bonnie Reutener Dusek on Jun 29, 2016
I have been trying for two days to shop at Ctco! Yesterday took forever to complete the membership because computers kept going down. Finally got the membership then had to apply for a Visa card, two hours later we left as they said Visa was down and couldn't approve us for a card...

Costco - California, San Clemente / Costco Citi Credit Card

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Mike89535 on Jun 23, 2016
I am long-term, staunch and loyal Costco member…UNTIL NOW! Costco made a HUGE mistake in partnering with Citi. The two companies couldn’t be more opposite from one another. Costco has always been very Member Centric and does anything and everything to keep us members happy…Very few companie...

Costco - Idaho, Boise / Samples

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Got Tiggers on Jun 13, 2016
My boyfriend and I went to Costco Thursday 6/9/2016 around 4:30 pm to pick up a few supplies for camping. We sampled 3 different things. One was pulled pork, and the other 2 were chicken. One of the chicken was a breaded nugget type and the other was a piece of chicken breast I believe...

Costco - Hawaii, Kapolei / Membership Customer Service

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Ralph808 on May 26, 2016
So, we went shopping yesterday and my husband's card doesn't seem to work. The cashier advised us to go to membership and have the problem fixed. At the membership, I spoke to "STACEY" and explained her the problem. She checked the card and says it's working. But I keep...

Costco - California, San Jose / Tire department

Mo
mostafa tehrani on May 10, 2016
Hi; I am a happy customer member since 1989. Yesterday was the first time which I was very surprised and frustrated by my encounter to the tire department at San Jose Costco (1705 Automation). Had a flat tire which I asked for repair, and was told by the tire department supervisor that take...

Costco - Minnesota, Baxter / Employment

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Aprilmayjune on May 6, 2016
I have a friend who applied for a job. Once he went through 3 interviews and the next time 2 and didn't get hired. Yesterday he went in there and wanted to know if he did something wrong. He was told it wouldn't do him any good to apply again cause their computer system says you weren't...

Costco - Texas, Houston / CustomereService/Employees/Costco Bunker Hill, Houston TX

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Magari27 on May 4, 2016
Customer Service and employees are rude and discriminate against minority groups. It is not the fist time I go to this specific location and I feel like Im treated as a criminal. The questions and the looks that they give us are uncomfortable. As a member I don't fell welcome at thi...

Costco / Farm raised fish

Pl
Plazmus on May 1, 2016
I've complained to management at the Costco store in St. Peters MO that their fish are all farm raised except for the occasional Canadian Walleye fish. The person was totally unaware of it and didn't really care. A few days later I see a video clip of a Costco CEO bragging about how they...

Costco - Washington, Issaquah / Customer service is a disaster!

Cl
Cloud-2 on Apr 22, 2016
Bought a rug from Costco about two months ago and still nothing. I wasted hours on phone trying to get some info about the status of my order. Every time I called I was put on hold for about 30 minutes and then disconnected. Called again and they said sorry and told that they had some sort...

Costco - California, Norwalk / Pharmacist

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CCAragon on Apr 21, 2016
Suzanne the Costco Norwalk store seems to believe she is a DEA agent. She refused to refill my prescription for debilitating back muscle spasms. I have been using Costco for years to buy my prescriptions. I have Lupus and am a full time caregiver to my Brain Injured 38 year old son & at 60...

Costco / Lack of extra large and unsatisfactory packaging

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Terence Nolan on Apr 19, 2016
Been buying your double 18egg cartons forever. Excellent quality. Now Costco wants "cage-free" merchandising by offering this impractical and lousy clear package. Before moving down to "large" cage free eggs did anyone check as to how many recipes call for "extra large"...

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