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Costco

PO Box 34331
Seattle, WA 98124
United States
Customer Care
Phone:1-800-955-2292
 

Costco Complaints & Reviews

Costco Flooring - Damage to furniture and poor cleanup

Posted: 2014-12-16 by    Kgcintl
Complaint Rating:  0 % with 0 votes
Carpet was installed in a hurry my furnitue was chipped and scratched. Tile installers left grout mixture thrown in my yard. I have contacted Costco and was told someone would get back to me in 3 days has not happened. Carpet 101 has offered to pay me for the furniture pen I purchase to attempted...
Complaint comments Comments Complaint country United States Complaint category Flooring Installation

Costco - Rude management

Posted: 2014-12-08 by    complint
Complaint Rating:  0 % with 0 votes
Very Bad Service Make up their own rules and not respecting customers and their time Costco is very tight in there policys ... so may be people can be tight in spending there money at the costco stores. May be some body with the money can get together and open up another costco like stores and...
Complaint comments Comments Complaint country Canada Complaint category Retail Stores

Costco - Rude/uninformed cashier

Posted: 2014-11-07 by    Kim A Boring
Complaint Rating:  0 % with 1 votes
I was checking out and had forgotten my membership has expired last month, I had made it all out & left it at home as we are given a reward coupon good for your membership. I only had enough cash with me for my purchases I believed not to pay the full amount for the renewal and my goods. The...
Complaint comments Comments Complaint country United States Complaint category Employees

Costco - Poor management response

Posted: 2014-08-06 by    Gertie G
Complaint Rating:  0 % with 0 votes
At Sarasota Square Mall Costco, saw another customer with an extremely offensive T-shirt, man in his mid-30's. The T-shirt said '...Women are Wh***s and Liars' in large letters. I was shocked, asked several female employees their opinion, they were also shocked and got a manager...
Complaint comments Comments Complaint country United States Complaint category Other

Costco - Price gouging

Posted: 2014-07-31 by    Harry Sam
Complaint Rating:  100 % with 1 votes
I have been a Costco member since its Price Club days. I had heard that it does not mark up more than 15% on any item until this month (July 2014). I have been getting my prescriptions filled at Costco since I have been a member. I have been using a generic eye drops for all these years. During...
Complaint comments Comments Complaint country United States Complaint category Drug Stores

Costco - Manager and trainees rude and unprofessional

Posted: 2014-07-28 by    JD78239
Complaint Rating:  100 % with 1 votes
July 26 2014. location San Antonio Texas IH10 & UTSA BLVD. I went into COSTCO to receive my cash card for my 2% Cash back card on Executive membership that was due to me. This COSTCO location had called me, told me that COSTCO corporate had directed this location to give me a cash card for payment...
Complaint comments Comments Complaint country United States Complaint category Other

Club Costco - overpriced

Posted: 2014-03-13 by    Marty20141
Complaint Rating:  0 % with 0 votes
I just purchase a MAAX bathtub [item #282576] for $1350, and now I found the
same tub (under a different name) at HomeDepot for $800 (without shipping).
I emailed MAAX about these 2 models, and they said they are the same.
This is too big a discrepancy to ignore. Is Costco...
Complaint comments Comments Complaint country Canada Complaint category Building, Construction

Costco - Brandywine Maryland - Unprofessional Employee

Posted: 2014-01-08 by    Char Custodio
Complaint Rating:  100 % with 1 votes
My husband and I had a very bad experience at Costco at Brandywine Branch Maryland. It happened during the check out when my husband used the self service register. After he scanned all the items, he tried to look for the coupon from the Costco coupon book. He didn't realized that Costco...
Complaint comments Comments Complaint country United States Complaint category Employees

Costco - Ripoff prices - increases/ competition lower

Posted: 2013-12-19 by    Ex Costco Shopper Surrey
Complaint Rating:  0 % with 1 votes
Been shopping at Costco for a while now, it USED to be my one stop shop for many items, used to spend over $1000- $1600 per month at this store. I noticed they began to rise their prices a lot at this store. Over past year they have increase prices to a point of being rip off: sauces, washing...
Complaint comments Comments Complaint country Canada Complaint category Retail Stores

Costco / Samsung Galaxy Ii - FALSE ADVERTISING

Posted: 2013-11-17 by    Old Bud
Complaint Rating:  0 % with 0 votes
Costco at Gulf Coast Mall in Ft Myers, Florida has a Wireless vendor display Kiosk that has several Wireless Cariers and phones on display that are for sale. Included is a display for Verizon which has a fully functional Samsung Galaxy II available and priced at $79.99.
I asked the sales...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

Costco Tire Center - Montana, Kalispell - extremely long wait times

Posted: 2013-10-20 by    phkat
Complaint Rating:  0 % with 0 votes
Let me start by saying we LOVE Costco and spend a great deal of money there every month. It's an hour and a half drive to the nearest Costco. My complaint is only regarding the Tire Service Center.

Since appointments can't be made to get our Costco tires rotated, we...
Complaint comments Comments Complaint country United States, Montana, Kalispell Complaint category Car Service Centers

Costco Henderson Nv - need new store

Posted: 2013-10-09 by    unhappy costco member
Complaint Rating:  100 % with 1 votes
This store (Marks St.) has been there since 80s. Meanwhile, the southwest area of LV/Henderson has had explosive growth. Why isn't Costco building a new store in the area of I -15/St. Rose Parkway?? They cover the 'other' side of town with 2 stores, meanwhile Henderson has 1 store....
Complaint comments Comments Complaint country United States Complaint category Other

Costco Wholesale - Hiring policies

Posted: 2013-09-16 by    LA Driver
Complaint Rating:  0 % with 0 votes
Supposedly it's illegal to discriminate by age, when hiring but Costco Wholesale asks for a SS# on their online application. If you don't fill in that field, the computerized application system halts and won't proceed...and the minute you fill that field in, the computer knows...
Complaint comments Comments Complaint country United States Complaint category Employers

Costco - Tennessee, Nashville - Rude Associates

Posted: 2013-06-22 by    starchyld65
Complaint Rating:  0 % with 0 votes
Well I start with I walked and no one greeted or even approached me and went and got some produce to purchase. I know nothing about the company except I knew you had to be a member to purchase items in store. So I thought I would ask about it when I got to the front "I thought no big deal"...
Complaint comments Comments Complaint country United States, Tennessee, Nashville Complaint category Other

Costco Columbia, Md - Maryland, Columbia - poor service

Posted: 2013-05-15 by    Borance
Complaint Rating:  0 % with 0 votes
I ordered a Samsung TV online. Pursuant to Costco's standard recommendation, I contracted with Installs, Inc. to do the installation. Before Installs arrived, I checked my wiring for my four speakers, DVD, cable box and stereo. I realized that I had a surplus of wires which were connected...
Complaint comments Comments Complaint country United States, Maryland, Columbia Complaint category Department Stores

Costco.com - One of the worst customer experience I had in my life time

Posted: 2013-01-21 by    Diramire
Complaint Rating:  0 % with 0 votes
One of the worst customer experience I had in my life time. I ordered a Cash Card from them online which took months to reach me after multiple resends and follow ups. When it finally reached me, I was told that the card is inactivated and my money is refunded to my account. The customer support...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Costco Optical Center - Washington, Kennewick - Bad Customer Service

Posted: 2013-01-09 by    msvicki
Complaint Rating:  0 % with 0 votes
Wanting to get an estimate of how much lens would cost for my glasses, I waited in line with the prescription from my eye doctor in hand. There were three employees, two women and one man, behind the optical desk and two were helping the others in front of me. When the other customers left,...
Complaint comments Comments Complaint country United States, Washington, Kennewick Complaint category Employees

Costco Warehouse - Terrible customer service

Posted: 2012-11-04 by    Annalise Fuss
Complaint Rating:  0 % with 0 votes
I attempted to downgrade my membership today while checking out, and the employees claimed that they could not do it. They wanted me to pay for the upgraded membership, and then get my money back. I went to the customer service desk, and the salesperson was unable to help me as well. Costco...
Complaint comments Comments Complaint country United States Complaint category Food

Costco Jacksonville, Fl - Florida, Jacksonville - Worst Customer Service

Posted: 2012-11-01 by    W Cordero
Complaint Rating:  0 % with 0 votes
Today I visited Costco warehouse with my daughter. At the check out there was a Customer Service Rep who said that my daughter can't pay for the purchase of a box of milk regardless that I was present at the moment of the purchase and we live in the same house...so what this means...do...
Complaint comments Comments Complaint country United States, Florida, Jacksonville Complaint category Department Stores

Costco - Georgia, Norcross - New Milk Container

Posted: 2012-10-23 by    CJ Catanese
Complaint Rating:  0 % with 0 votes
Costco's Kirkland Milk containers are awkward to open and use. The new lid packaging certainly is not new and improved.
My wife and daughter cannot open the lids. Please review my request to concider changing back the lids with you milk supplier. We will try other stores for our...
Complaint comments Comments Complaint country United States, Georgia, Norcross Complaint category Food

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