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Costco Customer Care Service

Costco Wholesale Corporation

999 Lake Dr Ste 200
Issaquah
Washington
United States - 98027

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Costco Complaints & Reviews

Costco - New Orleans - Louisiana, New Orleans / Disrespectful treatment

Je
Jewlie Jules on Sep 27, 2016
I had completed my shopping, and was rolling my very full cart towards the exit. Granted, it was 8:25pm and the store was closing at 8:30pm, so I realize the employees were ready to head for home. HOWEVER, I had just spent well over $300 in your store, and found the need to conduct some...

Costco - New Jersey, Lawrenceville / Milk

Jo
joeph alexander on Sep 26, 2016
I brought milk from Costco Lawrenceville NJ 0n 09/21/16. Cap of milk gallon was damaged but I didn't noticed it. When I reach home 1/4 gallon of milk is on the floor of my Van. Now it making very bad smell and my kids are not ready to ride in the van. I would like to know what Costco can do to fix this problem?

Costco/Verizon kiosk - North Carolina, Winston-Salem / Otterbox screen protector

Gr
Greensan on Sep 24, 2016
We purchased a Samsung S7 Edge phone on August 6, 2016 for my husbands work we also purchased an otter box case w/screen protector at that time, not 10 days later the screen protector had a hole in it and dust underneath the sides, I asked at the kiosk about a replacement & they told me to...

Costco - Colorado, Longmont / RV sales

Sc
Scgameway on Sep 23, 2016
we went to Longmont Colorado camping world as advised by Costco and found out that Costco pricing was higher thatn camping worlds pricing go figure! So upset right now, because I have tried to post this on costcos website and it will not post stating error. Tried to haggle with camping...

Costco - Oregon, Clackamas, Oregon / Pharmacist clackamas oregon costco

An
Angela Breedlove on Sep 21, 2016
I have had the displeasure of being spoken to in a rather offputting manner on several occasions, simple respect and kindness when working with the public isn't much to hope for. This woman is just plain rude and disrespectful. Katherine should not be speaking on the phone or in person to...

Costco / Costco.com tire service.

Pa
Patricia Hughes on Sep 14, 2016
8/17/2016 I ordered one set of tires on Costco.com. The order didn't go through. On 8/18/2016 I ordered another set of tires, because I wanted to get them through Costco. I contacted the customer service line. They said they would be sending 2 sets of tires. I explained the computer glitch with...

Costco - New York, Yonkers / Tire shop

Cl
Claudio Guachichullca on Sep 13, 2016
I took my Nissan Pathfinder for a tires rotation and balancing last Sunday 09/11/2016 to Costco of Yonkers NY. 20 Stew Leonard Dr Yonkers, NY 10710-7204. The odometer was reading 23, 670 miles. The tire rotation was due at 23723 miles so about 50 miles under. I was refused to have the...

Costco - California, Woodland Hills / Pharmacy

Me
Melody Acres on Sep 12, 2016
I have had 1 major and 2 minor surgeries in the past 6 months. The 2 doctors gave me 3 pain medicine Rx. Costco will at first refuse to fill them. Costco claims they either have to speak with the doctor on the phone or the doctor filled out the Rx wrong. The doctor did not fill out the Rx...

Costco - California, Vacaville / optical department

Ji
Jim Schrupp on Sep 10, 2016
I was picking up prescription glasses shortly after the store opened at 10 a.m. There were 4 people in front of me while the one clerk helped a customer. She looked around and asked everyone to form a line, but wouldn't say where the line should be formed. I asked if we could get fast help...

Costco - California, Oxnard / Top sirloin lifters

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godsjohnny on Aug 17, 2016
I have always raved about Costco meat as being the best. I have also purchased "whole top sirloins" in the past, but found out from my Oxnard, Ca store that Costco was not handling Top Sirloins anymore, but was now using Top Sirloin Lifters. Trusting Costco, I purchased a cryovac package...

Costco - South Carolina, Murrells Inlet / Patio Umbrella

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Jay Halloran on Aug 9, 2016
Last year i bought 2, 11 foot patio umbrellas from Costco. The wooden pole swells up and you cant open or close it as the slide mechanism sticks solid until the pole dries out. I dont have my receipt, the umbrellas are useless and now cant be opened. Can i return these? Jay Halloran 4417 Indigo Lane Murrells Inlet SC 864-787-7600

Costco - New York, Brooklyn / Terrible Customer Service over Price Discrepancy

Lu
Lucia Li on Jul 30, 2016
On Wednesday, July 27, 2016, I had an altercation with a supervisor (Latasha) at the Brooklyn Costco. I had already paid for my groceries and upon checking my receipt, I noticed two discrepancies: 1) I was charged twice for my oatmeal; and 2) I was charged $23.99 for the salmon when the...

Costco - Indiana, Charlottesville / Kirkland Signature Environmentally Responsible Premium Liquid Dish Soap

Ma
Mariel Sullivan on Jul 20, 2016
There is absolutely nothing environmentally responsible about this soap. The ingredients are as follows: Sodium Lauryl Sulfate, Water, Lauramine Oxide, Sodium Laureth Sulfate, Sodium Xylenesulfonate, Denatured Alcohol, Fragrance, Benzisothiazolinone, Methylchloroisothiazolinone...

Costco - Washington, Seattle / Not Delivering

Do
Don McClain on Jul 16, 2016
I placed an order for a TV on 7/6 and received an email from CEVA that it would be delivered on 7/14. On 7/13, I received a call from CEVA that it was delayed and would be delivered between 4pm and 8pm on 7/15. I went home early to receive the delivery and it never came. CEVA did not...

Costco / Citi Card

Js
j sem on Jul 16, 2016
Costco switched to the new Citi/Visa card and gave us a paper credit card but made it for only 1 week knowing that Citi is taking more than a month to process new cards. Also, Costco refused to allow us to apply for the card ahead of time for absolutely no valid reason. It's been a month...

Costco - New Jersey, Mount Laurel / Customer Service Department in Mount Laurel, NJ

Me
Melissa Mc on Jul 13, 2016
I was there a few days ago and was treated very rude by the young woman cashier at the customer service department. As soon as I walked up she had a bad attitude. I asked her a few questions about joining and the rudeness was extreme. I was very nice to her. There was no reason for thi...

Costco - California, Yorba Linda / Credit card

Bi
Bihan anwar on Jul 12, 2016
We have been loyal Costco Executive members for few years now and it's one of our favorite places to shop or at least USED TO BE for all our business supplies and most of our grocery for personal use, till the whole transition from American express to Citi Bank It has been nothing but...

Costco - California, Orange / Citi Credit Card

Fa
Fady Ayoub on Jul 11, 2016
I have been a loyal customer for costco for few years now and it's one of my favorite places to shop at or at least it used to be till the whole transition from american express to citi. It has been nothing but a nightmare to me. I had american express credit card through costco and...

Costco / Customer Service

Ga
Gary 12345 on Jul 11, 2016
Yesterday, I made the mistake of going to Costco with a friend who was a member. While I was there, I picked up a couple things I needed, while he picked up what he went there for. We then went to the ridiculously long checkout lines to pay for our things. As Costco has finally gotten...

Costco - California, Los Angeles / Credit cards

Bh
BH925 on Jun 30, 2016
I just left Costco. Tried to use my Citi Bank Master Card & was told only Visa cards may be used. I had a Citi Visa card & was issued a Master Card without my asking. I assumed it would be good at Costco. I was told that you would only take cash or a check. I find this very inconvenient...

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