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Short Version of the story - I had a family emergency and had to cancel a noncancellabe reservation in July (which I made in February, how could ia not predict an emergency 6 months in advance!!)I called in June, a complete month ahead to see if anything could be done, knowing I ran the chance...

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Beware of Days Inns. I booked a room for a week in Birmingham Alabama for a business trip and a week before my stay, the company I work for changed my travel plans and were sending me to another city. I called Days Inn to cancel my reservation a week in advance and was told I couldn't cancel...

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I've been looking for somewhere to voice my complaints about the hotel business and I figure this is as good a place as any. I have worked in a local hotel (Days Inn) since I was 19 years old, (I'm 31 now). At first it was a great place to work. Then the property was sold by the American...

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Main Days Inn web site deceptively tricked me into making aresevation that could not be cancelled. Repeated calls got no help, they refused to refund $264 charge evn though reservation was 2 weeks away. Called both motel and main office, just got the run around. They are crooks and they robbed...

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Stayed at a Days Inn in Bedford VA. The place was filthy and run down. Moldt towel under the sink. Ceiling tiles dirty. Chairs not fit to set on. Bed was broken. Lights not working and the whole place was nasty. Stay clear!...

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I too, am a victim of Days Inn No Cancellation policy. I cancelled the reservation 11 days in advance, this was the days inn at lancaster pa. The reservation was for a shopping trip with my mom & 2 sisters, 2 rooms. Eleven days before our trip we were informed that our dad has 6 months to...

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I had a reservation 1 month in advance, plans changed went to cancel 1 week before and was told i cannot get a refund because i had "bought" a room there, nothing i could do, when i said this was bad business she told me "Thats how we do business here" could not believe it,...

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I went online and booked my Mothers day hotel stay for two nights at the Days Inn Hotel 5858 International Drive Orlando FL 32819. Now online the hotel looked great nice clean. I checked in looked okay where you check in, they gave me my room keys and I went to the room. Tired the keys wouldn't...

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MY HUSBAND & I ENTERED QUEBEC ON SEPTEMBER 23RD/09, WHERE WE PULLED OFF AND WENT TO THE "INFORMATION CENTRE" JUST INSIDE THE BORDER OF THE PROVINCES. WE WERE ASKING FOR RECOMMENDATIONS FOR A PLACE ON THE OTHER SIDE OF MONTREAL AS WE WERE HEADING FOR THE EAST COAST. WE WERE TOLD...

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I had booked a room for two nights (non-refundable).

The desk clerk acted as though he had a lemon lodged in his mouth: no smile, no personable comments, no welcome.
True - the motel was obviously an old structure; however, the conditions within could easily have been rectified....