Days Inn

Days Inn by Wyndham Indianapolis Northeast

8300 Craig St. Indianapolis, Indiana

Got to our room, opened the door. It smelled like someone had used the bathroom. Turned on the lights, and what a disaster. The floor had mold, and stains. The window AC unit was not pushed in, so you could see outside. Water was driving from room above. The bed had stained sheets, and the pillows had mold and stains on them. Then we pulled out the only chair in the room to sit. And Holy hell, it was covered with stains and mold. The shower looked like it hadn't been cleaned, and the water damage on the wall with the toilet was bad. The toilet wouldn't stop running, told front desk. They messed with it, and told us if it happened again to take the lid off and push the flap down ourselves.

After seeing this we went to Walmart and bought disinfectant spray and sprayed the bed and shower. Then sat on the trunk of our car for 2 hours because there wasn't even a bench outside.

Breakfast was hard boiled eggs, dry cereal, old muffins, mini granola bars and sunny d. ( McDonald's was chosen instead )

No handicap parking that we could find, but that could be because the front desk employees block all the parking next to the door, going so far to put up traffic come to save the spot when they leave.

I recently was on a business/leisure vacation when the unexpected happened, I had purchased Hotel.com gift cards to pay for my extended stay thinking the advantage would prosper an easy and effective transaction for both the hotel and myself. Needless to say that is NOT what happened at all, I had completed a reservation for my extended stay on Hotels.com to use said Hotels.com gift card. I completed my booking with complete confirmation and input of gift card. I then went down to complete the reservation and was completely checked in to the hotel. The following day the General Manager and the Assistant Manager informed me that if I had another form of payment I could provide as Hotels.com had cancelled the reservation. I explained I had purchased the Hotels.com gift cards and that was where my money had been. I had called Hotels.com and of course NO ONE knows nothing and when given the confirmation number oh big surprise it doesn't exist in the system, but make you full aware that the department Interprocess@Hotels.com is the department that cancelled the reservation and read you a script and that the department will call you back in 3 hours, I have still to date almost 2 weeks later still awaiting for the phone call and when you contact them of course you cant call them and they always reply with a standard letter and think that is effective and gives them all right to cancel your reservation. I had even had someone from Hotels.com trouble shot every aspect to include a new email. Sad to say with the same ending result after check in have the reservation cancelled, the hotel I was staying at even attempted a diligent effort to assist in the matter with no action taken from Hotels.com. I personally will NEVER EVER be a customer for Hotels.com/Expedia.com or any of its affiliated companies due the never once attempted to resolve the issue leading to a complaint filled with different city, county, state, US government entities that handle matters in reference what had happened in my case, I had even contacted official personnel on a higher level to include CEO with no results. This action by cancelling my reservation's could have played a different out come had the General and Assistant Managers not seen for their own eyes and through communication that no one was willing to help to guarantee the reservation or why the matter of it being cancelled. Needless to say I had to pay yet again for a service provided by hotels.com and reasons unknown and not refunding any of my cash ot gift cards. So basically Hotels.com are thieves and no longer have me as a customer and have no respect for the company. Without the help of General & Assistant manager for not for their help I could have been arrested and placed in jail and career I have worked for all destroyed because Hotels.com could not do their job correctly, efficiently, professionally. And all I kept getting was am I'm sorry and that department will call you in three hours. I'm sorry when the outcome could have had that effect on my life with none of my doing you bet I take it personal and someone at Hotels.com is or should be held accountable instead of I'm sorry. And the General & Assistant Manager deserve praise as the related as a person not someone treated like another number reading off the general script they are provided. And the gesture to help resolve and help in the matter was way above and beyond what they needed to do. Again thank you

I was charged 100 $ for incidentals but there were no incidentals.

The charge became effective. Customer service is a joke. They hung up.

We made a non refundable online reservation at the Days Inn in Anderson, SC only after reading that the property was pet friendly. On arrival we were informed there would be a $20 pet fee. If the reservation hadn't been non refundable we would have left and found a more honest and trust worthy brand.

The refrigerator and the air conditioner were so noisy to be unbearable so we didn't use either.

Days Inn
Southington, CT
Room #133
09/27 - 28/2023
On entering the room, the first thing you notice is the overwhelming smell of burned plastic.
Big hole in the door frame in the bathroom
Shower head sprays to the side...floor got very wet - despite closing the shower curtain
Took me nearly 10 minutes to get the desk lamp to turn on.
Overloaded outlets - and I trust Michigan tap water before the electricity here. I've been complaining to the front desk about the electrical outlets for YEARS. THEY OBVIOUSLY DON'T CARE!
Renovated? 🤣🤣🤣 Really? Third grade community project?
Bathroom faucet leaks so bad that my husband had to put a towel behind the faucet to keep the water from running onto the floor.
Faucet is so short that it's difficult to so much as watch your hands
Lamp on nightstand periodically turns on and off on it's own.
Only one bulb on desk lamp works.
Wall light is faint and the lighting in the room is dark and insufficient.
The best part about this room (133) is the minimal traffic in the hall. However, having a mere door between rooms left me listening to a whole lot of laughter and talking in a foreign language for quite awhile. (Foreign or not is irrelevant unless you want to verify who was in the next room.)
To charge so much - and at a corporate rate no less! - takes a lot of gall. To charge more $50 for this room is almost criminal.
Doubt we'll be back

Days Inn hotel Vancouver Mall in Vancouver WA is the most disgusting hotel I've ever seen. It is being overrun by drug addicts and homeless. The hotel is in such dire need of repair, the room doors don't even lock, and their is holes in walls and doors. It looks like drug addicts have torn this place up. It is unsafe for families with kids. Please do something about this hotel I believe drugs are being run through this hotel.

I stayed at the above location July 14 & 15, checked out July 16, 2023. The condition of this property was absolutely horrible. When I went to my room (#146) there was a dead cockroach and garbage in the entryway, both were still there when I checked out. Room had a musty smell, most of the furniture was older and well worn, the three lights in the room were missng lightbulbs or didn't work, carpet had holes worn in it, there were holes in the shower curtain, microwave was dirty, some of the interior finish on it was worn away, at night I would leave the vanity light on in case there were more cockroadches, the outside ice machine looked very old and dirty so I didn't want to use it. I called the front desk and reported the lights, etc., nothing was ever taken care of. Since I was only staying two nights I decided to tough it out.

Wyndam has always had a good reputation, or so I thought. I booked this location on line because of photos and reviews, but also because of location and price. Given the above conditions, I would never recommend or stay at a Days Inn again. I have photos but am having dificulty attaching them.