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Dairy Queen Complaints & Reviews

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Dairy Queen - Manager

Posted: 2014-02-17 by    ToeDoe1234
Complaint Rating:  0 % with 0 votes
I used to work at this Dairy Queen. I went to go see my sister when she had her baby, and before I could find anybody to work for me the manager called me cussing at me and screaming at me over the phone. This was a few hours before I was supposed to work. I found somebody to work for me and she said she would go in, but the same manager that called me told her that she couldn't because she lived 30 minutes away. What else can I do to complain and to make sure that my complaint goes through?...
Complaint comments Comments Complaint country United States Complaint category Employment, Staffing, Recruiting Agencies

Dairy Queen - Nevada, Las Vegas - Portion size very small

Posted: 2013-07-12 by    Shaggybeard
Complaint Rating:  0 % with 0 votes
Portion size was extremely small. Wanted to file a complaint with the manager, but the only people running the store were two very young teenage boys. I feel like I got robbed....
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Food

Dairy Queen - Florida, Winter Haven - Lack of service and Low product quality

Posted: 2013-06-08 by    sellenburg
Complaint Rating:  0 % with 0 votes
Sent daughters to pick up ice cream (blizzards - 1 large, 1 med, 1 small), we live less than 3 minutes away. They asked for lids twice and still did not receive them. The small was made wrong and they gave them the mistake (even though no one would eat it) along with the new one made - which was more than half melted and with no lid resulted in getting all over vehicle and youngest daughter's pants. I called, asked if I could just place these in the freezer to return for a remake the next day. I was told no it HAD to be tonight. Given now I have had to stop what I am doing, try and clean up...
Complaint comments Comments Complaint country United States, Florida, Winter Haven Complaint category Fast Food Restaurants

Dairy Queen - Ohio, Waverly - intentional bad service

Posted: 2013-05-05 by    Wilbur Elliott
Complaint Rating:  0 % with 0 votes
Drove thru drive thru and ordered two foot long hot dogs with very little sauce, made it clear to employ I only wanted a small amount of sauce and she repeated that back . Later down the road I found the two foot longs were smothered in sauce . That is uncalled for !
I will not stop at that DQ ever again . That was an intentional smart ass way to treat the customer .
Wilbur Elliott 740-998-6704...
Complaint comments Comments Complaint country United States, Ohio, Waverly Complaint category Food

Dairy Queen - Texas, San Augustine - didn't order

Posted: 2013-03-27 by    commonsenses75951
Complaint Rating:  0 % with 0 votes
Found a fake fingernail in my hamburger. When I brought this to the attention to the manager, who was all of 17 years old, he seemed scared to say anything about it. The employee's are all black and he's white... get the picture. POOR service, Poor response, poor attitudes in general....
Complaint comments Comments Complaint country United States, Texas, San Augustine Complaint category Food

Dairy Queen - New Brunswick, havelock - bad food

Posted: 2013-03-20 by    connie kierstead
Complaint Rating:  0 % with 0 votes
we just got to our home we ate out at dairy queen Salisbury n.b and the burgers were cold and one was made wrong he just wanted to be plane cheese burger and they had the works on it and the fries were cold and the chicken wrap that i order was cold the onion rings were burnt and had no taste at all so what are you going to do about it i think we should get our money back and they should learn how to cook...
Complaint comments Comments Complaint country Canada, New Brunswick, havelock Complaint category Food

Dairy Queen - Texas, Johnson City - nasty, old, dirty, food

Posted: 2012-12-08 by    281
Complaint Rating:  0 % with 0 votes
ordered us and the kids some food. came out super quick. the buns on the hamburger had mold on it. the fries tasted like they made them the week before, and just microwaved them (they were nasty). and to top it off, there three long hairs in the fries. the Ice machine for the drinks was broken, and no carbonation in any of the fountian drinks. needless to say we got are money back, and left....
Complaint comments Comments Complaint country United States, Texas, Johnson City Complaint category Fast Food Restaurants

Dairy Queen - Pennsylvania, Seven Fields - Terrible Service and Food

Posted: 2012-11-10 by    very displeased customer
Complaint Rating:  0 % with 0 votes
Waited in line over 5 min, while one employee ran cash register/delivered food. He was clealy going at his own speed and did not ask for help. Also you several employee watch from the kitchen as the line grew larger. After our order was taken, our ice cream sat up on the counter for over 10 minutes, when delivered I asked to see a manager and nope never did see or speak to one. As we ate our blizzard we noticed that it was hardly mix and was missing the blizzard "stuff" I would not recommend that if you are in a hurry more on to the next eatery....
Complaint comments Comments Complaint country United States, Pennsylvania, Seven Fields Complaint category Fast Food Restaurants

Dairy Queen - Utah, Hurricane - Disgusting EVERYTHING

Posted: 2012-10-22 by    Animaa
Complaint Rating:  0 % with 0 votes
I walked in for two blizzards. It took them several moments to notice me standing there because a large group of the workers were socializing. They continued to do so until one of them stood at the register. She just stood there, so I asked if they were open and she said yeah. So I asked if I could have two large Cherry Choco Blizzards. She took my money, gave me change and I went to wait.
While waiting, I witnessed disgusting cleanliness problems with the drink machine. There was slime and gunk around it... As well as a mess on the floor. As I was waiting, one of the workers pushed behind...
Complaint comments Comments Complaint country United States, Utah, Hurricane Complaint category Food

Dairy Queen - Alberta, Okotoks - Choking Hazard (Child Safety)

Posted: 2012-09-24 by    Dale Brassard
Complaint Rating:  0 % with 0 votes
Recently I enjoyed a Chili Cheese Dog at the Okotoks Alberta DQ. The service and food were good However:
On the container that the Chili Cheese Dog was served in the following was printed:
"FACT: The average person finishes a hot dog in 6.1 bites. Bet you finish your DQ chili cheese dog in Less!"
This is a dangerous challenge to put out there, especially for children who would take the bet seriously. Fewer bites would mean larger chunks of hot dog, and people can and have choked on large pieced of hot dogs. I would suggest that this ad be taken off the hot dog containers...
Complaint comments Comments Complaint country Canada, Alberta, Okotoks Complaint category Food

Dairy Queen - Rotten Service

Posted: 2012-09-02 by    Very Rotten service!
Complaint Rating:  0 % with 0 votes
Dairy Queen 752 HWY 55 HAMEL MN . Horrible service. Orders were filled in random sequence. It took 20 to 25 minutes to get a shake and a vanilla cone. One of the girls was visiting with the cook. She asked the other girl when she got to our order it the customers were there. There was not a thank you or an apology when we finally got our two items. We will not go back....
Complaint comments Comments Complaint country United States Complaint category Food

Dairy Queen - worst food ever

Posted: 2012-08-19 by    unsatisfiedcustomer01
Complaint Rating:  0 % with 0 votes
melted ice cream straight out of the walk up window guess I should of checked them(but I
didn't think I had to check and make sure ice cream was cold) at least the ice cream cone was rite except for the fact they only put 2 drops of butterscotch on it. What a deal for $12. I think the owner should be held responsible for the quality of food coming out of the store. If I'm getting food like this I'm sure their are plenty of others getting this same great quality service. Never again will I make the 2 mile drive their. You would think they would try harder since there are only...
Complaint comments Comments Complaint country United States Complaint category Food

Dairy Queen - Kentucky, Taylorsville - no service

Posted: 2012-08-12 by    Joyce Armes
Complaint Rating:  0 % with 0 votes
I attempted to take my neice and nephew to dq in taylorsville, ky this afternoon. We ordered 2 double cheese burgers, 1 plain hamburger, 2 sm fries, 1 banana and 3 sm shakes. I was told that they could not sell me a shake with a kids meal. I have never been told that before. I have always had to pay extra to get the milk shake, which I have always done, but today, the manager on duty informed me that they could not SELL me the milkshake. There was no way I was going to get out of there with 3 shakes so I cancelled the order and took my business to Burger KIng in Mt. Washington KY, they were more...
Complaint comments Comments Complaint country United States, Kentucky, Taylorsville Complaint category Food

Dairy Queen - Texas, Marfa - POOR SERVICE

Posted: 2012-08-09 by    coldhardtruth
Complaint Rating:  67 % with 3 votes
SEVERAL TIMES IN THE PAST YEAR, IVE HAD HORRIBLE ENCOUNTERS WITH THIS SPECIFIC AREA. NOTHING BUT A BUNCH OF YOUNG KIDS RUNNING THIS PLACE, THEY HAVE NO ORDER, NO RESPECT AND BAD HYGIENE. NOT ONCE HAVE THEY GOTTEN MY ORDER RIGHT, IT TAKES ABOUT 30 MIN TO RECIEVE JUST A SIMPLE MEAL AND THE FOOD IS DISGUSTING. WHAT DO WE HAVE TO DO TO GET SOME FAST ENJOYABLE FOOD AROUND HERE. WHAT A SHAME....
Complaint comments Comments Complaint country United States, Texas, Marfa Complaint category Food

Dairy Queen - Oklahoma, Idebel - Wrong order

Posted: 2012-08-05 by    penelopoo
Complaint Rating:  0 % with 0 votes
Ordered my granddaughter a cone. My husband a strawberry sundae and myself a carmel sundae with x cool whip. waited on other customers before fixing my order. Brought a vanilla (thin as water) shake, strawberry sundae with one bite of cool whip and a carmel sundae with no cool whip. told waitress we would keep it, didnt have time to wait any longer. told me i had to pay another dollar. I paid it, but it was her fault, I shouldnt have been made to pay for it. Couldnt even drink the shake had to throw it away. I have worked in a resturant almost all my life and I wouldnt have never made my customer...
Complaint comments Comments Complaint country United States, Oklahoma, Idebel Complaint category Food

Dairy Queen - New Mexico, Bluewater - Crappy Service

Posted: 2012-06-03 by    Leoloverbabe
Complaint Rating:  0 % with 0 votes
I went to this Dairy Queen because it is attached to a Indian Trading Post! Ordered my food waited 20 minutes to get it. Finally my food is done and they ask If I would like any condiments and I said yes. I would like some ranchay. Then the guy said well we charge for that and walked off. When he returned I said I asked for ranch and you walked off and he then tells me Having my hot food in hand that I have to get back in the long line to pay for the ranch... The long line I had already waited in when I ordered my food! Sorry but that's BULLSHIT!!! NEVER AGAIN WILL we EVER STOP at a fricken...
Complaint comments Comments Complaint country United States, New Mexico, Bluewater Complaint category Food

Dairy Queen - Mississippi, Corinth - Over charged

Posted: 2012-03-13 by    Keisha31
Complaint Rating:  0 % with 0 votes
I ordered two small blizzards. They are currently advertising a special where the second blizzard equal or smaller size is $0.99. I pull up to the drive thru window and they only charged me for one. I then tell the gentleman that I ordered two he then charges my credit card for the second one. I check my receipt and he charges the second one at full price without even telling me. I then explain to him that the second blizzard is only suppose to be $0.99 and he tells me there is nothing he can do but leave a note for the day shift manager. I told him it was unacceptable and that I wanted to speak...
Complaint comments Comments Complaint country United States, Mississippi, Corinth Complaint category Food

Dairy Queen - The worst service

Posted: 2012-03-13 by    Belee
Complaint Rating:  100 % with 1 votes
Two of us went to the Dairy Queen located on Valley Blvd. in Bloomington, CA. We placed a simple order of a Chicken Salad and a Cheeseburger and fries. 15 minutes later we noticed they were serving numbers past ours. We inquired and they told us our order was not ready yet because a salad takes a long to to prepare .

Hmmm.. let's see, lettuce, tomato, some cheese and chicken! They brought us our order about 5 minutes later. Instead of a bowl that the salad comes in they had ripped off the top of a box and put it in there. This made it very difficult to eat and I had to throw...
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Dairy Queen - Metallic Taste

Posted: 2011-11-08 by    misschristylynn
Complaint Rating:  0 % with 0 votes
We have eaten ice cream on two separate occasions now at the Dairy Queen in Loveland, CO. The ice cream has a disgusting metallic taste to it. The first time this happened (several weeks ago) I tasted it first and even though I got the funky taste I did not say anything. Then, my nephew, who is 6 years old, tasted it and didn't want another bite because it tasted bad. Then, my sister tasted it and she tasted the same thing I did. Finally, I said something too! We returned our ice cream three times that night and each time it tasted the same. A disgusting metallic taste to all the ice cream....
Complaint comments Comments Complaint country United States Complaint category Restaurants & Bars

Dairy Queen - Horrible Customer Service

Posted: 2011-10-22 by    kaymanigo
Complaint Rating:  0 % with 0 votes
The experience started on a hot 95 degree August day. My wife and I ordered ice cream and asked for no nuts seeing as she has a bad allergy reaction if ingested. After recieving the incorrect order I asked if they would remake the dish because of the allergy. The workers ssaid that I would have to pay extra for another order because of the wasted ice cream. A little aggrevated by the lack of customer service I asked for my money back and to my dismay was told to comeback when I know how to order.I Will never go back to this location every again....
Complaint comments Comments Complaint country United States Complaint category Food

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